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    Roblox

Roblox

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Overview

Roblox has a rating of 1.9 stars from 1,090 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Roblox most frequently mention customer service, online daters, and credit card problems. Roblox ranks 56th among Role Playing Games sites.

  • Service
    286
  • Value
    252
  • Shipping
    163
  • Returns
    190
  • Quality
    254
Positive reviews (last 12 months): 7%
Positive
3
Neutral
2
Negative
38
View ratings trends
264
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How would you rate Roblox?
Top Positive Review

“Roblox”

Vaulteons channel g.
12/19/23

Roblox is a very fun game for young kids to play and for even older people to create content and meet new friends, Even though there are sometimes when people are mean and don't understand that not everyone is like them so they just mess around trying to get a reaction, this is the main reason why I am giving Roblox 4 stars.

Date of experience: 12/17/23
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Top Critical Review

“Banning without a reason or looking into it or for the reason”

Erimide O.
10/4/24

Firstly I am a player who`s been currently playing for 5 long years and I`m here to share an experience that has just happened to me for the first time. I`m currently writing this 20 mins after the event. First let me start overall when you overlook the major problems its a really smooth business with plenty of splendid games. But a main problem is banning...it`s okay to ban but to ban without knowing the reason is very rude and unfair for the banned person. They might have been bullied talked back(maybe not insult but question why the player did ----(something bad example bully or insult) and get reported and banned that is very rude and unacceptable i can`t stand unsensible movements that you did not even think about or look into properly into, sure it may not be your job to check the chat in a game that caused them to be banned before banning them so you know if they have a very good reason for saying something. The reason i am unable to screen shot is because i am playing on a laptop and i was not with any type of other device,plus i got banned veryt quickly.

Date of experience: 10/4/24
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Reviews (1,090)

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customer service (76) fun game (53) credit card (40) gift cards (32) email address (11) fun games (53)
Thumbnail of user aclm
Oregon
4 reviews
0 helpful votes
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March 16th, 2023
Verified purchase

The games are fun to play on this platform and it's fun socializing with other players to! But creating ur own games Is difficult! Considering there's kids on this platform that want to be role models to! It's hard even to know coding and the basics of Roblox studio bc you don't know where to start! Tutorials are helpful on what to do but we just copy exactly what the narrator does and you do it mindlessly so u aren't actually learning anything. They recently came out with this ai that can literally create whatever you want without you doing the coding, the ai does all the work for you! But another thing is about thier moderation which is known for being dog water! You can see I got banned for a game pass I created but it doesn't even exist and I tried looking for it but I got banned on my two accs to! So I'm 100% sure I was unfairly striked! So if you could help me see why I got banned it would really help me, but overall the game is fun! Just keep in mind it's known for predetars in this app and just have parental controls for ur children so yeah!

Date of experience: March 16, 2023

Thumbnail of user nekot
New York
1 review
5 helpful votes
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June 14th, 2016

\This game might just be the epitome of crappy games. This is not as directed towards the Roblox Game, but towards Roblox studio so if you want a review for the game, I'll give you a summarized one here. It's O. K. But the reason why I'm giving this 1 star is for much deeper reason. Okay, so let's get into this. So for the past two days I probably put in over six hours into a city I was building in studio, two days worth of time wasted. Mind you this is a very time consuming software. So today, sure enough, I go and try to open up my place and it loads up to about 42%, sometimes 52% and then Roblox Studio crashes. I did research and none of the solutions helped me at all. I wasted two nights on this bull$#*!. I was going to continue the progress of the city but I can't now because of this crap. It happened to me, and I cannot change that but I want to help somebody else and say if you are going to use Roblox Studio to create something. DO NOT PUT TIME INTO IT! It will be the biggest waste of time when you are unable to access it! Thank you for taking the time to read this review, and to the Roblox Studio Developing Team: Fix your $#*!!

Date of experience: June 14, 2016

Thumbnail of user kiannaw9
Florida
1 review
0 helpful votes
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July 22nd, 2022

Roblox let any one inside of there should have a cam where u show your face because alot of old and underage people be inhside of the game and it triggers me

Date of experience: July 22, 2022

Thumbnail of user isaacp75
Missouri
1 review
1 helpful vote
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May 14th, 2021

This is the best EVER game, I have been playing since I were four! If you don't like roblox just... please don't talk to me if you want to spread hate.

Products used:
I put not sure in how many days for the shipping because it just gives you it right away

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Value
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Quality

Date of experience: May 13, 2021

Thumbnail of user trevoriscool62
Alabama
1 review
0 helpful votes
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October 22nd, 2023

Get your staff straight I cant play it because of the staff is working so hard not to keep the games going but I loves roblox so much but get your staff straight

Date of experience: October 21, 2023

Thumbnail of user mikab24
Canada
1 review
1 helpful vote
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October 21st, 2021

Dear Roblox people, I WILL quit Roblox and so will all of my friends(btw I have a lot of friends)
if you do this character update I do not like it I'd like you to leave the normal avatar's please and thank you From: nikothecoolgineepig
To: the people that make the avatar update

Date of experience: October 20, 2021

Thumbnail of user jasmineb53
California
1 review
3 helpful votes
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January 6th, 2018

Roblox is an awesome game! But there is one major problem. There is a whole lot of ODer's (online Dater's) And Roblox doesn't allow ODer's although they don't ban the ODer's for a reason. I Phrase ODer's as people who sign in (make an account) and find a boyfriend/girlfriend and date. It can get sexual WE DO NOT WANT THAT! ROBLOX IS A GAME FOR KIDS AND TEENS NOT ADULTS. They don't ban the ODer's because they get money for the players and dropping the ban hammer on all the ODer's will make them "lose money".

WARNING: Never online date! You don't know who is on the other side of the screen you could be an 11-year-old girl and the person you are dating online is a 35 year old man! You don't know their age! They could lie about their age.AND NEVER EVER! PLAN TO MEET THE PERSON! IT IS BAD LUCK FOR YOU AND YOUR PARENTS SINCE YOUR PARENTS WOULD LET YOU VISIT THEM! They could do bad things Hurt, Rape, OR EVEN KILL.
Please take this into consideration and don't online date :(

Date of experience: January 4, 2018

Thumbnail of user wallast
KR
1 review
1 helpful vote
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June 11th, 2022

This game is like drugs. It first seduces you with a sweet nectar of seemingly endless fun. That is until, the people at Roblox corporation decide that making the home page look better, at the cost of making the game some sort of mental torture device a good idea. If the Roblox gods especially do not like you, you will end up in a loop of disconnecting and rejoining. 3 minutes is all the Roblox gods will ever give you if they have decided that you will be the goat that needs to be sacrificed. And yet, you will keep returning. You will keep rejoining. Hoping that one day it will reverse back to its original fun state. It is a well of endless misery, frustration, and deep hopelessness. You will go through the 5 stages of grief, and when you are at acceptance; your soul will dim far less brighter than even a blackhole. You will feel astronomical turmoil. It is a cycle of suffering perpetrated by the Roblox gods in order for you to be sucked out of your happiness. Roblox will become a torture device, and the Robloxian gods will exploit you to suck out any last iota of joy and ebullience inside you. I hate this game so much, and yet I can't seem to stop. Do not install this game unless you want to be met with this terrible terrible fate. I would not wish this robloxian nightmare upon even my greatest enemies.

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Date of experience: June 11, 2022

Thumbnail of user johnm1268
Illinois
1 review
1 helpful vote
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January 8th, 2018

My child was saying stuff after signing up saying "I will kill all the noobs!" and "Noobs should kill them selves!" Also when I viewed my childs pc, there was gun games!

Date of experience: January 8, 2018

Thumbnail of user mayal78
GB
1 review
1 helpful vote
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May 13th, 2023

I spent £21 on a gift card, then for it to say "currency doesn't match up with area" and the support shut me down, telling me to send in ANOTHER ticket. Absolue jokers

Tip for consumers:
DONT USE ROBLOX'S CS (customer support)

Products used:
I ended up leaving empty-handed.

Service
Value
Returns

Date of experience: May 13, 2023

Thumbnail of user swatr
Philippines
1 review
1 helpful vote
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March 14th, 2020

I can play roblox just gonna work at the house do chore and then study then i will be able to play roblox 24/7 just i never became a scam bug or anything

Date of experience: March 14, 2020

Thumbnail of user jaxonr3
Canada
1 review
0 helpful votes
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May 29th, 2021

Peoples behavior is bad the chat is a bit to safe cause you cant say one greenville and brookhaven are fun but im thinking of switching to minecraft because its more safe and there is no free ROBUX SCAMS from a 15 year old

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Quality

Date of experience: May 29, 2021

Thumbnail of user robloxs
BA
1 review
6 helpful votes
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March 21st, 2019

Back in 10 years ago, people looked same, you can get friends by saying "Hi, wanna be friends?"
And what now?
ROBLOX community is now toxic and salty, now ROBLOX want money alot, now even Bad languages, drugs alcohols cigars, spending huge amount of money, sex and violence.At point i started playing ROBLOX back in 2006, i would recommend it was good, now what the $#*!? When your character dies, you fall to aparts and some injured things around the screen. That is not kid-friendly for kids.And ODers? Oh lord, what they even think with their lives? They are trying to make a kid friendly game to some GTA V copy? Alot of innapproiate content is on ROBLOX, and now games are so boring, annoying ads and lot more. ROBLOX community bullies you when you join ROBLOX and to change your character you need robux for it? That is so stupid.

Date of experience: March 21, 2019

Thumbnail of user eviea6
Pennsylvania
1 review
0 helpful votes
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July 20th, 2020

I like the game It's great but there's 1 problem I have with the game Creating things on my tablet I can only do it on my computer but if I want to upload an image I mostly have to go to my tablet but it won't let me it says that you can do it on all devices in the roblox creation Aria but it says it's only for PCS and mac devices or something I have an amazon tablet So I think you should allow me to Create stuff on my tablet in roblox Cause that's the only thing I know how to function to get images but Roblox might not read this but if they do please do I just wanna Advertise my game

Date of experience: July 20, 2020

Thumbnail of user bobb1017
Connecticut
1 review
1 helpful vote
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July 3rd, 2016

Roblox is AWESOME! I would recommend people under 10 NOT playing it, however. 1/2 games you will find someone who is swearing. NEVER enter ur real birthday. Don't try Robux hacks. Gr8 game

Tip for consumers:
It's not a problem to accept other people's friend requests, its like smiling at someone and them smiling back. Ask architecture1000 for questions.

Date of experience: July 3, 2016

Thumbnail of user dontwanttoputmynames
New Jersey
1 review
1 helpful vote
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February 16th, 2022

Okay, I will admit that this website has great games, but it $#*!ing sucks tbh. There are so many issues with ping, the website CONSTANLY being down, and the moderation department is so $#*!ed its hilarious. ALWAYS AT LEAST 30 TIMES A MONTH there are problems with the website, problems with connecting to games, problems with this, problems with that, its got great games but overall kinda is $#*!ing garbage.

Date of experience: February 16, 2022

Thumbnail of user amys3286
Colorado
1 review
3 helpful votes
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August 14th, 2023

Lets get to the hate part first, ROBLOX KEEPS BANNING MY ACCOUNT FOR THE SAME REASON AND STUPIS ERROR 403 WONT LET ME BACK IN. PS: ROBLOX IF YOU DELETE MY ACCOUNT FOR THAT SAME REASON I KEEP GETTING BANNED FOR THEN I WILL ACTUALLY GO INSANE.

Date of experience: August 13, 2023

Thumbnail of user latricem8
Indiana
1 review
15 helpful votes
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June 30th, 2020

If I can rate this a zero, I would! Roblox is a scammer! In March, I subscribed to their 450 robux a month and guess what? I STILL HAVEN'T RECEIVED NOT 1 ROBUX! I emailed customer service to see what's going on. They tell me to send them receipts and date of purchases and they tell me to do that in every email. Then when I tell them to just give me my robux, they tell me to go to my iTunes and they'll give it to me. Bull $#*!ing $#*!! No more Roblux 4 me

Date of experience: June 30, 2020

Thumbnail of user koos
Canada
1 review
2 helpful votes
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April 25th, 2020

It is a very fun game and very entertaining. The only thing that I don't like about it is when you chat you cannot say numbers like 1 or 30, and it very much annoys me.

Date of experience: April 24, 2020

Thumbnail of user mohamedy16
Egypt
1 review
2 helpful votes
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June 16th, 2019

Well I started roblox in 2015 but i dont remember the first game i liked the game but oders always ruin it and scammers, scambots, hackers, bullys and cyberbullys
Also the worst update is tix removal and guest removal but i quite enjoyed roblox

Date of experience: June 16, 2019

Thumbnail of user michaelab64
Indiana
3 reviews
24 helpful votes
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September 9th, 2021

ROBLOX used to be a magical place where friends can play together and just be happy. Now its just not the same. There people doing extremely inappropriate things and making inappropriate games. ROBLOX is also planning on making the game more adult like because some adults were saying that the game was to childish. Some of the classic fun games from back then don't get many visits anymore. There are hackers and exploiters. There are also stereotypes like Slenders, Trolls, C&P and a bunch more. Its quite sad that this is happening. I want the old ROBLOX back where everything was ok and everyone was happy. I hope people agree that this is a huge issue in the community and i hope we can fix it one day. But for now we just have to watch the community suffer and have patience. You can help to by ignoring all the bad trends on Tik Tok so they wont think its popular anymore and stop doing it. You can also report their roblox accounts so roblox can delete them. Meep City is the worst place for this behavior and ROBLOX is doing nothing about is because they make money off of that game and don't want to lose the money so they just ignore them. Sorry if my review was a little long. I hope this spreads awareness to the roblox community and hopefully we can save ROBLOX!

Tip for consumers:
Save the ROBLOX community!

Service
Value
Quality

Date of experience: September 8, 2021

Thumbnail of user okk2
Pennsylvania
1 review
0 helpful votes
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June 30th, 2021

I love this game so much i play is everyday please keep adding games, I have a idea, you should make a checkmark by a badge meaning you earned that badge

Tip for consumers:
play it

Products used:
play it

Service
Value
Shipping
Returns
Quality

Date of experience: June 30, 2021

Thumbnail of user isabellad280
Rhode Island
1 review
2 helpful votes
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September 29th, 2023

Dear parents

My daughter was playing this game today and she got banned because she was "saying'' naughty words. These naughty words should NEVER come out of anyone's mouth especially my 14-15 year old precious baby girl who is in fact Christian. We go to church every Sunday and if we can even more sometimes and we pray to the lord who forgives us for all of our sinning we have done which is not very much because we are precious people who don't say naughty words like the person who HACKED my precious baby girl. This person that decided to HACK my baby girl should be put in jail for hacking her and saying those very naughty words. She was accused of saying these awful words. The person who hacked my baby girl offended many people and got MY baby girl in trouble for saying those AWFUL words. The words this person had said were slurs against black people and other slurs I can't even describe which my baby girl doesn't even know what they mean god bless her soul. God knows what's right for me and my baby girl whose dad is in jail for things that god didn't believe was his path in life. This game is BAD for kids because it is easy for them to get hacked and accused of saying naughty words.

Date of experience: September 29, 2023

Thumbnail of user bobbies12
Pennsylvania
1 review
3 helpful votes
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October 29th, 2015

On the Roblox game named ROBLOX HIGH SCHOOL i bought some gear before the halloween update. When i went on after the update (today) all my gear is gone from the game it is making me buy the gear again to use it. Can you please fix this.

Date of experience: October 29, 2015

Thumbnail of user kimb1001
Netherlands
1 review
1 helpful vote
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June 22nd, 2020

I was scammed by a player on adopt me. Hé scammed 4 legendary fly ride pets (robux) 1 off the pets my frost dragon was more than 800 robux en because hè was neon it was 4 times more dan 800 robux. The frost dragon was also fly and ride en that costed me also robux. After i was scammed i gave the support team the name of the scammer. I am more than a year a customer of Roblox and spend more than 500 euro's. And tje support team from adopt me and Roblox wont give me my pets back and the scammer is still active on Roblox

Date of experience: June 22, 2020

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