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    Roblox

Roblox

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Overview

Roblox has a rating of 1.9 stars from 1,090 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Roblox most frequently mention customer service, online daters, and credit card problems. Roblox ranks 56th among Role Playing Games sites.

  • Service
    286
  • Value
    252
  • Shipping
    163
  • Returns
    190
  • Quality
    254
Positive reviews (last 12 months): 7%
Positive
3
Neutral
2
Negative
38
View ratings trends
264
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How would you rate Roblox?
Top Positive Review

“Roblox”

Vaulteons channel g.
12/19/23

Roblox is a very fun game for young kids to play and for even older people to create content and meet new friends, Even though there are sometimes when people are mean and don't understand that not everyone is like them so they just mess around trying to get a reaction, this is the main reason why I am giving Roblox 4 stars.

Date of experience: 12/17/23
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Top Critical Review

“Banning without a reason or looking into it or for the reason”

Erimide O.
10/4/24

Firstly I am a player who`s been currently playing for 5 long years and I`m here to share an experience that has just happened to me for the first time. I`m currently writing this 20 mins after the event. First let me start overall when you overlook the major problems its a really smooth business with plenty of splendid games. But a main problem is banning...it`s okay to ban but to ban without knowing the reason is very rude and unfair for the banned person. They might have been bullied talked back(maybe not insult but question why the player did ----(something bad example bully or insult) and get reported and banned that is very rude and unacceptable i can`t stand unsensible movements that you did not even think about or look into properly into, sure it may not be your job to check the chat in a game that caused them to be banned before banning them so you know if they have a very good reason for saying something. The reason i am unable to screen shot is because i am playing on a laptop and i was not with any type of other device,plus i got banned veryt quickly.

Date of experience: 10/4/24
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Reviews (1,090)

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Reviews that mention popular keywords

customer service (76) fun game (53) credit card (40) gift cards (32) email address (11) fun games (53)
Thumbnail of user tanyab214
Oregon
1 review
0 helpful votes
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August 26th, 2020

Roblox sex games are not approved for my little wittle childrens eyesys they are emotionally and mentally scarred

Date of experience: August 26, 2020

Thumbnail of user fuckrobloxd
Estonia
1 review
0 helpful votes
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November 9th, 2020

What the heck is this, people steal accounts be rude LITERAL $#*!ING 9 YEAR OLDS $#*!TING AROUND, i dont accept this, this should be deleted off the internet, this is just cancer.

Date of experience: November 9, 2020

Thumbnail of user robloxsucksu
California
1 review
0 helpful votes
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August 19th, 2020

Roblox just can't get any worst i mean it sucks Oders everywhere (online daters) exploiters and hackers in every game sexual stuff don't let your child download did u see the news someone died because of roblox don't let your child download because a 5 year old got kidnapped from this guy who saidn whats your address and he was 60 years old and KIDNAPPED A 5 YEAR OLD no joke don't let your child play this AND ITS A RIPOFF OF MINECRAFT DON'T DOWNLOAD ROBLOX MINECRAFT IS MY CHIILDHOOD GAME IM NOT LETTING MY CHILD PLAY A RIPOFF MY MY CHILDHOOD GAME its to voilent i mean lego's falling apart is voilent don't listen to anyone here with 5 stars ITS 1 STAR!

Date of experience: August 19, 2020

Thumbnail of user wyattk16
California
1 review
1 helpful vote
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October 4th, 2019

Roblox is a fun game and there are endless stuff to learn and explore, you can make new friend and I enjoy making videos on Roblox games and other youtubers. I hope Roblox becomes the best game in the world. Others also learn how to script their own games and make models to be in a fan made FE2 game or FE2 Map Test. And my wish is that EVERYONW STOPS HATNG ROBLOX #Robloxforever
-Wyatt_Komatsu

Date of experience: October 3, 2019

Thumbnail of user jazzlynns
Pennsylvania
1 review
0 helpful votes
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April 9th, 2021

I was banned for no reason I was hacked and someone on adopt was trust trading and I got banned IT WASNT ME don't waste your time on this game I would give it a zero my login day streak was like 375

Date of experience: April 9, 2021

Thumbnail of user darrellr81
GB
1 review
0 helpful votes
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May 4th, 2021

It's a robbery, they take your money but they don't give you the item your want and the contact Custer service ignore you. STAY away.

Date of experience: May 4, 2021

Thumbnail of user michaelc107
California
12 reviews
38 helpful votes
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July 21st, 2014

The bad reviews are just bad moments like every other game, it's great logic and thinking game, play with Friends create games, play games, much much MORE great for 9+ ok for younger.

Date of experience: July 21, 2014

Thumbnail of user mercedesd51
Canada
1 review
0 helpful votes
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October 14th, 2021

Don't us this app my friend got band for something she didn't do she got band from swearing and being mean

Value

Date of experience: October 14, 2021

Thumbnail of user ethanb146
South Africa
1 review
0 helpful votes
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April 14th, 2021

It is great but the new update is very dumb we can control it ourselves we dont need a stupid location

Date of experience: April 14, 2021

Thumbnail of user bensonr6
New Zealand
1 review
0 helpful votes
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March 7th, 2022

Before you could wear multiple hairs why cant you now? I bought multiple hairs for no reason i wasted my money fix this please.

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Value
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Quality

Date of experience: March 7, 2022

Thumbnail of user ariannakay31
New Jersey
1 review
0 helpful votes
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June 20th, 2023

Dear roblox i am here to tell you that i was baned today and me and my friends were playing and this dude came up to us and started puting his boats down and trying to kiss samantha also he was cursing at us and being inaproprette so i reported him and i said that he was kissing my frend samantha and being inaproprete but then i was banned and i was baned because i said fallow me and fallow me b**** and i was ban for one day and i am herre to tell you that he had a inaprprette name his name was imnotyourdadyoo and i want to tell you that i shouid be unbaned today because it is dad day and me and my dad want to play bloxburg also what i did waant really that bad.

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Value
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Quality

Date of experience: June 18, 2023

Thumbnail of user marcusg48
GB
1 review
3 helpful votes
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November 10th, 2018

Terrible, just terrible. I just found out that roblox are con artists. I would like to sue them. They are lying to people including me.

Date of experience: November 10, 2018

Thumbnail of user bennetta13
Costa Rica
5 reviews
17 helpful votes
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November 6th, 2020

Roblox customer service is just terrible, they don't help at all. They just say the same thing over and over again they don't even try to help.

Date of experience: November 6, 2020

Thumbnail of user eliass69
Norway
1 review
0 helpful votes
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January 10th, 2021

It's boring, boring, boring, censors everything and the gameplay is just awful. Most of the games there are made by 12 yr olds most of the time

Date of experience: January 10, 2021

Thumbnail of user sheqarnah
Jamaica
1 review
0 helpful votes
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January 24th, 2021

It's a great game but one problem can it have a thing that's says create own server but great game 5 star

Date of experience: January 24, 2021

Thumbnail of user olliedog245
California
1 review
0 helpful votes
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April 11th, 2023

Roblox support is the most god awful support I have ever interacted with. After I had described my issue in FULL detail in my first message, it still took nearly 5 emails that seemed to be written by a bot, as NOT A SINGLE ISSUE they asked me about even RELATED to my issue. I tried to explain that I was UNABLE to use 2FA, yet STILL the agent linked Roblox forum pages that I HAD ALREADY READ. Even after Roblox began emailing me solutions that ACTUALLY related to my issue, it STILL TOOK DAYS TO GET A RESPONSE. The issue still has not been resolved, and I still can't reenable 2FA after I had done it on my own previously. I really need to get my 2FA enabled, as my Roblox Premium is USELESS now without trading. This has taken so long that I just got charged AGAIN and I STILL CANT TRADE. I haven't heard a single good thing about Roblox support and I feel bad for anybody who can't access an account and gets these BOT EMAILS. Roblox really needs to get their stuff together, and actually give some attention to this horrible service.

Tip for consumers:
Site is good support isn't

Products used:
Support

Service

Date of experience: April 11, 2023

Thumbnail of user heatc
Georgia
1 review
0 helpful votes
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August 22nd, 2020

This is the perfect game if you know how to take care of your self than your good this is the best game ever

Date of experience: August 21, 2020

Thumbnail of user danilap5
RU
1 review
0 helpful votes
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July 4th, 2023

I learned about this game from a YouTube blogger
See it too if you want-https://shrinke.me/FC0h
After that i started playing roblox

Date of experience: July 3, 2023

Thumbnail of user kinberlyn
New York
1 review
2 helpful votes
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May 30th, 2020

It's horrible, my account got hacked and they won't even help me. I'm only a kid and my account means a lot to me.

Date of experience: May 30, 2020

Thumbnail of user angelad1075
Illinois
1 review
0 helpful votes
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September 24th, 2021

Its a terrible platform, you get in trouble when you defend yourself when the other person started it like its a bad game its the worse!

Date of experience: September 24, 2021

Thumbnail of user reynaldoj10
Pennsylvania
1 review
1 helpful vote
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July 22nd, 2022

If you want a refund on a unauthorized purchase and you want the refund they will PERMANENTLY BAN your account to "PREVENT FUTURE UNAUTHORIZED PURCHASES".

Date of experience: July 22, 2022

Thumbnail of user emmab525
Virginia
1 review
0 helpful votes
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February 21st, 2022

My son got the game and you have to send money to get the character, so he got my card and spent all my money on Roblox.

Date of experience: February 21, 2022

Thumbnail of user sofiyaz
South Dakota
1 review
5 helpful votes
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June 21st, 2018

Don't waste your money on this game. Roblox deleted my account for no reason with all the money wasted on my account, screw this game.

Date of experience: June 21, 2018

Thumbnail of user evanf37
New York
2 reviews
4 helpful votes
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August 29th, 2019

I have never seen anything bad so stop hating roblox it is the #1 game I play, so stop hating on it.

Date of experience: August 28, 2019

Thumbnail of user vincentc344
Florida
1 review
0 helpful votes
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February 12th, 2021

I literally love this game. SO GOOOOOOOOOOOOOOOD. At first it wasn't as fun for me but now i love it. If anyone has a bad opinion on this they are wrong!

Service
Value
Shipping
Returns
Quality

Date of experience: February 10, 2021

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