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    Roblox

Roblox

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Overview

Roblox has a rating of 1.9 stars from 1,090 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Roblox most frequently mention customer service, online daters, and credit card problems. Roblox ranks 56th among Role Playing Games sites.

  • Service
    286
  • Value
    252
  • Shipping
    163
  • Returns
    190
  • Quality
    254
Positive reviews (last 12 months): 7%
Positive
3
Neutral
2
Negative
38
View ratings trends
264
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How would you rate Roblox?
Top Positive Review

“Roblox”

Vaulteons channel g.
12/19/23

Roblox is a very fun game for young kids to play and for even older people to create content and meet new friends, Even though there are sometimes when people are mean and don't understand that not everyone is like them so they just mess around trying to get a reaction, this is the main reason why I am giving Roblox 4 stars.

Date of experience: 12/17/23
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Top Critical Review

“Banning without a reason or looking into it or for the reason”

Erimide O.
10/4/24

Firstly I am a player who`s been currently playing for 5 long years and I`m here to share an experience that has just happened to me for the first time. I`m currently writing this 20 mins after the event. First let me start overall when you overlook the major problems its a really smooth business with plenty of splendid games. But a main problem is banning...it`s okay to ban but to ban without knowing the reason is very rude and unfair for the banned person. They might have been bullied talked back(maybe not insult but question why the player did ----(something bad example bully or insult) and get reported and banned that is very rude and unacceptable i can`t stand unsensible movements that you did not even think about or look into properly into, sure it may not be your job to check the chat in a game that caused them to be banned before banning them so you know if they have a very good reason for saying something. The reason i am unable to screen shot is because i am playing on a laptop and i was not with any type of other device,plus i got banned veryt quickly.

Date of experience: 10/4/24
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Reviews (1,090)

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Reviews that mention popular keywords

customer service (76) fun game (53) credit card (40) gift cards (32) email address (11) fun games (53)
Thumbnail of user ninarit
Canada
1 review
5 helpful votes
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November 21st, 2018

Roblox used to be a simple building game. What has it become? A playground for online daters and bullies. Sure roblox has amazing games and it powers imagination. HOwever, its the players that make it worse. Roblox is now swarming with online daters, and bullies are making the game a lot worse. Moderators don't even read or review the chat logs, and nothing stops cyberbullying now. Additionally, online daters are everywhere. KIDS are playing these games. What happened to Roblox? And additionally, there are a lot of scam bots too.

Date of experience: November 21, 2018

Thumbnail of user adasdasa
Michigan
1 review
7 helpful votes
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July 7th, 2018

I was hacked two times and told Roblox about it and all they did was send me two emails each time saying that they could not help me. The second time I was hacked everything was deleted from my inventory. Which meant all the robux I had bought was for nothing. I had watched a couple videos of account restoration, so I set to work screenshotting everything I purchased and going over it a bunch of times then sent it an email. Then 7 days later I get an email saying they cant help me, even after the previous email they sent me saying they could. They said they had no account restoration even though they did. Total scam don't ever depend on roblox to help you after getting hacked. This whole experience allowed me to learn how terrible roblox's customer service truly is.

Date of experience: July 7, 2018

Thumbnail of user alizahi
Illinois
1 review
0 helpful votes
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October 13th, 2020

I really love to play roblox. It entertains me in the world of the entertaining world. I play royale high the most. It gives me the gaming entertainment the more i play. The more fun it gets. The only problem is my numbers and you mostly need robux. But i don't hate it. I still like to play this game.

Date of experience: October 12, 2020

Thumbnail of user karinamaldonado012
New Jersey
1 review
1 helpful vote
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August 13th, 2023

I got banned for the first time after finally being able to use the mic for the first time because I was "harassing" someone which I was not. I know this because I was talking to a guy saying that he was better then women because he is a guy and then I got banned out of nowhere with out being able to tell my friends so thanks robloxand I was just going around asking people to take photos with them

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Value
Quality

Date of experience: August 13, 2023

Thumbnail of user businesscuiexis
Tennessee
2 reviews
14 helpful votes
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September 29th, 2023

The game was fun during 2014-2018 but after that point of was just filled with online daters and children becoming furries. Toxicity has taken over Roblox kids minds. Just not the same.
Sadly, I still play this game with friends. It's only fun with friends at this point.

Service

Date of experience: September 29, 2023

Thumbnail of user oliverl148
Poland
1 review
0 helpful votes
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October 26th, 2023

Laggy, getting 10 fps after one update, ping is jumping from 50 to 5k can't run this game on pc. I joined to game called "tps ultimate soccer" yesterday everything was normal 60 fps 70 ms and today i joined to this game again and it was soo laggy + i joined to blade ball and the ping was going crazy ball was stopping in mid air then teleporting and killing me instantly this is a joke

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Quality

Date of experience: October 26, 2023

Thumbnail of user aydant1
California
1 review
2 helpful votes
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December 3rd, 2019

This game often has bad parts of it, But really, sometimes, theres good parts. Of course people would think its weird, but I guess memes are cool. And people get inspired to create games or become a youtuber here. But, if you are reading this to think if you should play roblox. Heres some games you shouldn't play, heres the list, don't play meepcity, adopt me, life in paradise. And if somebody is bypassing the chat system with bad words, you can report or leave. Theres not a lot you can do. But, you can leave. And the picture below is me being eaten by a dinosoar. I thought it was funny, so I posted it here. I hope you liked this review, bye.

Date of experience: December 1, 2019

Thumbnail of user rashad1
Canada
1 review
0 helpful votes
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March 9th, 2021

It's the worst game for kids I had my son get bullied on this game and his account hacked into it and I wrote roblox an email and the child that had done all the bad thing to my son and other kids is still playing on his account like he didn't do anything I had asked roblox to cancel that kid account but didn't take action yet while my kid is being bullied and can't play on his account so roblox don't take actions and they don't protect there players

Date of experience: March 9, 2021

Thumbnail of user roseb174
Tennessee
1 review
5 helpful votes
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March 28th, 2019

I seen some of these are about the sexual and violent content. Yes, that is true but it's not everything in ROBLOX that is like that. Sexual content is not allowed on ROBLOX for which this is not allowed so you shouldn't see this content often. Violent content, you can find in some games but a lot do not have violence. ROBLOX is a platform, not just one game. The users create the games as most games are mostly from the creators for the game. Violent or sexual content does not bother me. But I see how it may not be the best thing for younger children which do play this game.

Date of experience: March 28, 2019

Thumbnail of user mrs481
Bahrain
1 review
1 helpful vote
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March 30th, 2021

My adopted child playes roblox and he plays nicki minaj cart ride but the music in game was so loud and alot of swearing in the music. My son should listen to innocent songs like love talk and Johnny johnny yes papa. Roblox please fix the audio issues because as I a mom of 5 dont want to lose my children to become roblox addicts

Date of experience: March 30, 2021

Thumbnail of user billyb466
Ohio
2 reviews
2 helpful votes
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March 22nd, 2022

Roblox is great because it lets kids play fun games. And do fun stuff unlike doing iready. I give roblox a 10 out of 10 it is a really fun game with much to do on it. You can play with friends and play online. This game is amazing for anyone. I even love this game it is so much fun to play!

Date of experience: March 21, 2022

Thumbnail of user zacb25
California
3 reviews
6 helpful votes
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February 16th, 2021

Holy mother of God. This is the coolest game EVER! For those people "complaining" or "thinking" that this site is bad? Well, *chuckles* you're wrong buddy. People putting really bad reviews like for example rating this awesome game a 1 STAR?! I mean c'mon! The people putting bad reviews on this site think that "Minecraft" is better. I mean, is there like rewards for doing such a thing in Minecraft?! Besides, there are these really cool events in roblox that you participate in. (but you can choose not to) They are so cool you can avatar items for doing events! This game is really AWESOME and you should go play it. You can play this on PCs, Android Phones, iPhones and Tablet. I play this game and record my gameplay on Twitch to share with and people love my gameplay! I mean, people think that ROBLOX is bad, and I don't agree with them, but some people do and that's okay. Hmm? What did you say? Lets play some ROBLOX!

Date of experience: February 15, 2021

Thumbnail of user hii1
California
1 review
0 helpful votes
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December 1st, 2022

I thought it was a good game until I typed my password and I couldn't get in. I had an email I used when I first got the account and logged out. I used the email, and this horrible game didn't even show me my username, and it showed me accounts I didn't even have.

Date of experience: December 1, 2022

Thumbnail of user samuell220
Texas
1 review
1 helpful vote
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November 16th, 2019

Roblox is a great MMO or game, depending of what you do on it. There alot of games you can play. There might be a game for you on the site. It's easy making games. There are templates on the start page, toolbox, and online. It's also easy cause the programming language, Lua, is easy to understand and learn. There's an active community both on forums and games. You can make money of making games. However negativity stuff like sex/porn or bloody games, but do come once and leave. You have to note that game is built on UGC (User Generated Content), so what's gonna happen if you going to let anyone make a game, you going to expect some bad stuff. However, the moderation, while not perfect and small, can do it nicely. I think the only problems is that some updates do ruin and people breaking the rules. However, you can change settings to avoid this, and you can Roblox a better place for all people. It's a great place to play, make, and share games. It's really up to the parent.

Tip for consumers:
If you want more games like this, or you want an alt, if you don't want play Roblox, LittleBigPlanet or Minecraft can do that job as well.

Service
Value
Shipping
Returns
Quality

Date of experience: November 16, 2019

Thumbnail of user treazurew
New York
1 review
2 helpful votes
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June 1st, 2020

I use to like roblox but no any more because i was playing roblox one day and i went to my home screen. I had 400 and something robux but when i went on i had 0 robux i report it noting happens i did it again noting happens. I was so mad i yelled i still want to play the game but i have not robux and my problem still not fix.

Date of experience: June 1, 2020

Thumbnail of user cechk
Michigan
1 review
0 helpful votes
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December 15th, 2022

Roblox $#*!ing sucks they need to $#*!ing fix their stupid $#*! servers and then $#*!ing make it so i wont crash. I have a $#*!ing geforce rtx pc with 64 gb ram and roblox $#*!ing crashes when im in the middle of something. Also their moderation sucks and so does roblox. $#*! you roblox

Date of experience: December 15, 2022

Thumbnail of user vw13
GB
1 review
17 helpful votes
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September 3rd, 2016

My 9 yr old was on it and was talking to someone who said he was a kid and he turned out to be an adult and sent her sexual messages. As soon as I found out I reported the messages and the profile and sent an email. Nearly a week later nothing had been done. Sent email saying that I would go to media about them refusing to act and got a reply within 5 minutes. Apparently due to dpa they couldn't tell me if they were going to ban the other account. Refused to tell me what the hashtags were hiding said they couldn't unless police asked. I explained at start I had been to police and gave them the police ref number. They then cancelled my daughters account citing that she was the one in the wrong although she didn't understand what the man was sending her. Not too bothered though as she will never go on there again.

Date of experience: September 3, 2016

Thumbnail of user phoebep18
GB
1 review
0 helpful votes
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July 19th, 2020

This game has been around for a LOOOONG time, and lemme tell ya over the years it's had some ups and downs. It's mainly the community that's a problem, along with trashy events, scammers and more... I'd know because I've played roblox for nearly 3 years. I wouldn't reccommend letting your child play this without keeping watch on what they're playing. Here's some tips if you run into anyone who's disturbing you in a game:
-Just quit the game, they can't follow you.
-Block them.
-You can report them, but some people say it doesn't work so i'd reccommend the option above.

Conclusion: It's OK, just stay safe from others and let your imagination run wild!

Date of experience: July 18, 2020

Thumbnail of user patricks349
California
1 review
1 helpful vote
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October 18th, 2018

I've left 5 stars because many people are mad how they got "scammed." You're not allowed to get free Robux. If you get scammed, it's all on you. Also, moderation is good if you actually report. Rumor has spread saying that reporting doesn't work, even though it does. People just believe dumb Youtubers who are rebelling against Roblox for views. Kids just believe them because that's just what they're like.

Date of experience: October 18, 2018

Thumbnail of user dakotab4
Missouri
1 review
4 helpful votes
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February 8th, 2017

I honestly hate the fact u have to buy robux (no other way(legally))
I think you should watch an ad or something or quest and recieve daily robux even if its like 5 because if you had a roblox account as long as i have (about 6 years now) you would remember tickets. All users recieve 10 a day for logging on and you could exchange it for robux-20 tix = 1 robux. They took that away last year so now spoiled childeren are forced to nag their parents (you) for money to do anything that is cool or makes u look cool i think they need to at least bring back roblox of 2010 (best year of roblox)

Date of experience: February 7, 2017

Thumbnail of user rileyc30
Oregon
1 review
1 helpful vote
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November 4th, 2016

ROBLOX is a great game there are problems here and there but, mostly good the problem is the sponsored events
The problem with people reviewing this is that they're dumb. Or just plain idiotic (not all of them, but very many)
ROBLOX is not a virus, It's a actual company in California.
The economy is not that great, either is the forums...
You cannot lose any item, and if you lose your account you can use the email you set it up with to get it back.
There is alot of scamming these days.
The currency is optional so stop complaining about that.

Date of experience: November 4, 2016

Thumbnail of user annalisea1
Maryland
1 review
1 helpful vote
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May 20th, 2021

I played this game for two years its been great. But kind of cost a lot of money for robux. Recommend this 100% This game can help you be flexable to do new things and you can make your game on roblox.

Date of experience: May 20, 2021

Thumbnail of user youseft4
New Jersey
3 reviews
7 helpful votes
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November 9th, 2020

As someone who stopped playing roblox from about a month ago. I'd say it's terrible. The community is unbelievably disrespectful. They believe cyber bullying is alright, and it has caused me to lose an insane amount of real life friends. It's mainly pay to play so get ready to have your children begging you constantly for "robux." The games on the site are alright, but they can be VERY laggy and apparently they NEED a computer with i5-CPU. I played from June 2016-October 2020. I'm gladly off the roblox community and I am SO GLAD I'm away from all those toxic people.

Date of experience: November 9, 2020

Thumbnail of user antonyc23
Australia
1 review
4 helpful votes
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March 8th, 2020

I have been playing Roblox for quite a few years and have developed a great experience on it. It is rare to find online daters throughout the Roblox platform, unless you go onto games such as Boys and Girls Dance Club, Meepcity, Life in Paradise, etc., where there are always bound to be an online dater now and then. There is safe chat, algorithms to stop people wearing innapropiate clothing, and more, so Roblox is already trying their best to provide a safe and fun experience. It is also the parent's responsibility to research and supervise their kids so that they won't run into or play any innapropiate content.

Date of experience: March 7, 2020

Thumbnail of user aaronf194
Iowa
1 review
6 helpful votes
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January 15th, 2021

Dude some people thing this game is bad but it isnt really. I mean yeah, Theres violence and stuff BUT THERES PARENTAL CONTROLS! You can verify your account with your email! Theres buying and stuff but thats all modern games. Seriously its not as bad as it sounds theres even account pin! My kid loves this game and he loves making games! Theres private servers so you dont have to deal with exploiters and hackers. Theres tons of games its really really good try it please!

Date of experience: January 14, 2021

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