Rogers Communications Inc.

The worst customer service experience, they have no knowledge of their product and they can't solve the problem keep transferring your calls to each other without explaining to the other person what the issue is, and they keep disconnecting you without returning your call. I have 5 interaction numbers regarding one issue and it's going on for 21/2 months and they haven't solved the issue. I wouldn't recommend them to anyone and I will tell all my friends and colleagues and relatives and friends about it

Rogers bought Shaw and forced us to transfer to Rogers Mobile, then added more features and billed us with these. I have file a CRTC complain. Please go to CRTC to complain so the GOV know what Rogers did to us.

Had internet with rogers thru my condo. Condo switched to bell I returned the modem but do to covid it was no touch policy and vas not given an invoice a year later they put me in to collections for not paying I was forced to pay the whole amount as they said that they had no way of contacting me. When I asked if they knew where the IP address was going to they said yes and it wasn't up to them to reach out to me. Today I got a phone call again that I'm in collections again because they can not find the modem. Fricking crooks do not deal with them... even bell is better then Roger's. Worst customer service and company as a whole

Useless. When motion detected they turn on for 15 seconds and then go off for 3 minutes. In that time the Amazon parcel that was dropped at your door is gone and no video of who did it.

They scam customers. When you sign up with Rogers they tell you one thing and once the bill comes it's completely different from what was discussed in the first place. I call that a SCAM.

Rogers Customer Relation/ Retention Department
Service is Complete Garbage
Every time we call, lots of waiting and They don't listen even completely and say to call back on the next bill and she cut off the call
Lazy and don't know how to solve customers' Issues

Worst company ever. They wouldn't let me return a phone that's glitching out and terrible and when I asked what they COULD do, they just said nothing, you're SOL. Not to mention i literally had one of them answer the phone telling me how garbage their last customer was and $#*!ed to me about them for 10 minutes before asking why i called, Then when I said there has to be something you can do? The woman I got transferred to, LAUGHED at me and hung up and when I asked to speak to a manager, I was tossed around to 7 different people or more, and then told, oh well, nothing we can do about that either. Absolute garbage customer service.

Very sneaky billing system, always striving to get extra money, late payment even to there error NO one has authority to do any thing for you specially for refund, they do not respect deals they offerd, you find out when you get your bill, emagin taking one dollar only from each customer will result in millions of revenue for them, Pay as you go is the way, talk to your MP we need completion, bring the American
Those guys need to be broken