Rosewe has a rating of 4.4 stars from 5,886 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rosewe most frequently mention customer service, good quality, and many compliments. Rosewe ranks 3rd among Discount Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
I love the quality of Rosewe clothing line. They are true to what's being displayed on theme website. Also, the size fits perfectly. Speedy delivery is their another best feature- my orders have already delivered before time and intact. Would highly recommend shopping from them.
I've been shopping with Rosewe since 2019. My experience has been wonderful. Outfits purchased so far are quite beautiful and very comfortable soft material. Efficient customer service, prompt response when I accidentally doubled my order (ordered the same item twice). Will continue to purchase as the need arises. Thanks very much!
I bought two swimsuits for a Cabo vacation. They were very cute. Will buy more clothes in the future.
Date of experience: May 6, 2018
Look little different between website picture and real product. Specially the color is not what I expected.
Date of experience: May 3, 2018
Customer representative, Sunshine was able to cancel my order quickly and effectively with no problem
Date of experience: July 24, 2022
If still want to order after knowing just how bad this website is, then buy at your own risk. The sizes are more like children sizing than adults.
* Rosewe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 15, 2017
Bought 2 dresses. One fit well. The other too big but lovely regardless.
Date of experience: August 3, 2023
Nothing as described or shown. Regret making purchase. Dont buy... no wonder the items were so cheat.
Date of experience: June 9, 2018
Brought problem to Rosewe's attention and they resolved the issue more than adequately. In a short amount of time.
Date of experience: June 23, 2017
Dear customers,
I have checked your order and our customs has replied your ticket on Jun. 13, and we still not receive your respond. You can check
By the way, you can reply that ticket for us to make the return, thanks
Successful delivery & solid products. A case where product matched what was advertised.
Date of experience: June 3, 2023
Almost a month that I purchased my items and still have yet to receive them. Delivery is extremely long!
Date of experience: March 10, 2016
Hi Mikisa,
First of all, sorry for any inconvenience that it may bring. We sent your order in the time frame we promised, and it takes 10 days to delivery, not beyond the period we allow.
The delivery period depends on the shipping method you choose. If you choose flat rate shipping, it’s quite slow and generally 2-3 weeks of delivery. Standard shipping takes 1-2 weeks, and expedited shipping is as fast as 3 days delivery.
Shipping usually takes longer than I expected but the items are good and you can find weekly sale from their notice email.
Date of experience: July 15, 2015
Ordered 2 dresses, fit to size, good quality, quick shipping
Date of experience: March 28, 2023
It arrives packaged up like a gift, very nice, I’m in good mood all day. And the dress is beautiful, great quality, lovely fit. I’ll back soon.
Date of experience: May 25, 2015
Great experience. Easy to use website and swift delivery, what more could one want. Thank you.
Date of experience: September 8, 2023
Delivery takes long. Would be nice to have a size 14/16 instead of 16/18.
Fabric not totally as expected.
Date of experience: July 22, 2022
Received my order. Very satisfied with the whole process
Date of experience: August 2, 2023
I was extremely excited because it didn't take forever to ship.
Date of experience: March 22, 2023
Ordered a dress end of summer--took forever to receive--HORRIBLE quality... returned with their label--despite MANY inquiries--no refund--they owe me $52
Tip for consumers:
Stay away
Products used:
Order R*******099837
Date of experience: January 10, 2019
Clothes are lovely but delivery came later than I expected
Date of experience: June 8, 2023
I love the fashions and customer service is very helpful.
Date of experience: January 31, 2023
Easy process in placing order and payment as well up to date tracking.
Date of experience: June 9, 2023
Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.
Dear customs,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards