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    Rosewe

Rosewe

Ratings On Other Platforms

Trustpilot
4.3 / 5
Better Business Bureau
4.5 / 5
Reviews.io
4 / 5
Corporate Values

Overview

Rosewe has a rating of 4.4 stars from 5,886 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rosewe most frequently mention customer service, good quality, and many compliments. Rosewe ranks 3rd among Discount Clothing sites.

  • Service
    804
  • Value
    762
  • Shipping
    775
  • Returns
    706
  • Quality
    752

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 96.3%
Positive
343
Neutral
5
Negative
8
View ratings trends
263
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Special offer from Rosewe
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How would you rate Rosewe?
Business's Favorite Review

“Love the quality and super fast delivery!”

Shailja R.
11/11/21

I love the quality of Rosewe clothing line. They are true to what's being displayed on theme website. Also, the size fits perfectly. Speedy delivery is their another best feature- my orders have already delivered before time and intact. Would highly recommend shopping from them.

Date of experience: 11/11/21
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Top Positive Review

“Shopping Experience with Rosewe”

Jasmine D.
11/19/21

I've been shopping with Rosewe since 2019. My experience has been wonderful. Outfits purchased so far are quite beautiful and very comfortable soft material. Efficient customer service, prompt response when I accidentally doubled my order (ordered the same item twice). Will continue to purchase as the need arises. Thanks very much!

Date of experience: 11/19/21
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Reviews (5,886)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (845) return address (36) size chart (94) return policy (53) bathing suit (87) order number (38) shopping experience (60) delivery time (38) quality products (36) right places (18)
Thumbnail of user ednaa17
California
1 review
0 helpful votes
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May 6th, 2018

I bought two swimsuits for a Cabo vacation. They were very cute. Will buy more clothes in the future.

Date of experience: May 6, 2018

Thumbnail of user jaes10
California
1 review
2 helpful votes
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May 6th, 2018

Look little different between website picture and real product. Specially the color is not what I expected.

Date of experience: May 3, 2018

Thumbnail of user moniquec294
Florida
1 review
0 helpful votes
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April 13th, 2023
Verified purchase

I love all my clothes they accentuate me very well

Date of experience: April 13, 2023

Thumbnail of user ionezr
Pennsylvania
1 review
0 helpful votes
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July 24th, 2022
Verified purchase

Customer representative, Sunshine was able to cancel my order quickly and effectively with no problem

Date of experience: July 24, 2022

Thumbnail of user laurieh57
Florida
1 review
6 helpful votes
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June 17th, 2017

If still want to order after knowing just how bad this website is, then buy at your own risk. The sizes are more like children sizing than adults.

* Rosewe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 15, 2017

Thumbnail of user charlesc63
Rosewe R. – Rosewe Rep

Dear customs,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards

Thumbnail of user moseskilej
Michigan
1 review
0 helpful votes
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August 1st, 2023
Verified purchase

Great! What else can I say. Will definitely share this site with family and friends

Date of experience: August 1, 2023

Thumbnail of user carringtonj4
GB
1 review
0 helpful votes
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August 3rd, 2023
Verified purchase

Bought 2 dresses. One fit well. The other too big but lovely regardless.

Date of experience: August 3, 2023

Thumbnail of user maries208
New Jersey
1 review
7 helpful votes
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June 9th, 2018

Nothing as described or shown. Regret making purchase. Dont buy... no wonder the items were so cheat.

Date of experience: June 9, 2018

Thumbnail of user paulaw51
Massachusetts
2 reviews
4 helpful votes
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June 25th, 2017

Brought problem to Rosewe's attention and they resolved the issue more than adequately. In a short amount of time.

Date of experience: June 23, 2017

Thumbnail of user charlesc63
Rosewe R. – Rosewe Rep

Dear customers,
I have checked your order and our customs has replied your ticket on Jun. 13, and we still not receive your respond. You can check
By the way, you can reply that ticket for us to make the return, thanks

Thumbnail of user verneicet
New York
1 review
0 helpful votes
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June 3rd, 2023
Verified purchase

Successful delivery & solid products. A case where product matched what was advertised.

Date of experience: June 3, 2023

Thumbnail of user mikisaw
Washington
1 review
2 helpful votes
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March 10th, 2016

Almost a month that I purchased my items and still have yet to receive them. Delivery is extremely long!

Date of experience: March 10, 2016

Thumbnail of user charlesc63
Rosewe R. – Rosewe Rep

Hi Mikisa,
First of all, sorry for any inconvenience that it may bring. We sent your order in the time frame we promised, and it takes 10 days to delivery, not beyond the period we allow.
The delivery period depends on the shipping method you choose. If you choose flat rate shipping, it’s quite slow and generally 2-3 weeks of delivery. Standard shipping takes 1-2 weeks, and expedited shipping is as fast as 3 days delivery.

Thumbnail of user juliek27
California
1 review
0 helpful votes
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July 15th, 2015
Verified purchase

Shipping usually takes longer than I expected but the items are good and you can find weekly sale from their notice email.

Date of experience: July 15, 2015

Thumbnail of user vickig334
California
1 review
0 helpful votes
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March 28th, 2023
Verified purchase

Ordered 2 dresses, fit to size, good quality, quick shipping

Date of experience: March 28, 2023

Thumbnail of user kettyt
California
1 review
1 helpful vote
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May 26th, 2015
Verified purchase

It arrives packaged up like a gift, very nice, I’m in good mood all day. And the dress is beautiful, great quality, lovely fit. I’ll back soon.

Date of experience: May 25, 2015

Thumbnail of user kathk157
GB
2 reviews
0 helpful votes
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September 8th, 2023
Verified purchase

Great experience. Easy to use website and swift delivery, what more could one want. Thank you.

Date of experience: September 8, 2023

Thumbnail of user bentj4
GB
1 review
0 helpful votes
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August 21st, 2022
Verified purchase

Delivery takes long. Would be nice to have a size 14/16 instead of 16/18.
Fabric not totally as expected.

Date of experience: July 22, 2022

Thumbnail of user xaviaa
Delaware
1 review
0 helpful votes
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July 24th, 2022
Verified purchase

I requested to cancel my order in the chat with Lydia, she was very Wonderful and had excellent customer service.

Date of experience: July 24, 2022

Thumbnail of user riverac9
Puerto Rico
1 review
0 helpful votes
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August 2nd, 2023
Verified purchase

Received my order. Very satisfied with the whole process

Date of experience: August 2, 2023

Thumbnail of user swayzerb
California
2 reviews
0 helpful votes
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March 22nd, 2023
Verified purchase

I was extremely excited because it didn't take forever to ship.

Date of experience: March 22, 2023

Thumbnail of user keikilanij
Mississippi
1 review
0 helpful votes
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September 25th, 2023
Verified purchase

Cute and fits perfectly. Love the fabric, it's very soft.

Date of experience: September 25, 2023

Thumbnail of user kathyk928
Wisconsin
1 review
0 helpful votes
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July 28th, 2022
Verified purchase

Refund was prompt. Suggestion is to issue a paper receipt and easier return instructions with the package.

Date of experience: July 28, 2022

Thumbnail of user paulaf84
Indiana
3 reviews
10 helpful votes
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January 10th, 2019

Ordered a dress end of summer--took forever to receive--HORRIBLE quality... returned with their label--despite MANY inquiries--no refund--they owe me $52

Tip for consumers:
Stay away

Products used:
Order R*******099837

Service
Value
Shipping
Returns
Quality

Date of experience: January 10, 2019

Thumbnail of user marya3993
GB
1 review
0 helpful votes
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June 8th, 2023
Verified purchase

Clothes are lovely but delivery came later than I expected

Date of experience: June 8, 2023

Thumbnail of user paulineb286
Maine
1 review
0 helpful votes
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January 31st, 2023
Verified purchase

I love the fashions and customer service is very helpful.

Date of experience: January 31, 2023

Thumbnail of user shannonc1117
South Carolina
1 review
0 helpful votes
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June 9th, 2023
Verified purchase

Easy process in placing order and payment as well up to date tracking.

Date of experience: June 9, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.

Company Representative

Thumbnail of user charlesc63
Rosewe R.
Typically responds within 3 days

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