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Rosewe has a rating of 4.4 stars from 5,886 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rosewe most frequently mention customer service, good quality, and many compliments. Rosewe ranks 3rd among Discount Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
I love the quality of Rosewe clothing line. They are true to what's being displayed on theme website. Also, the size fits perfectly. Speedy delivery is their another best feature- my orders have already delivered before time and intact. Would highly recommend shopping from them.
I've been shopping with Rosewe since 2019. My experience has been wonderful. Outfits purchased so far are quite beautiful and very comfortable soft material. Efficient customer service, prompt response when I accidentally doubled my order (ordered the same item twice). Will continue to purchase as the need arises. Thanks very much!
I accidentally ordered the wrong size. Customer service was fast and responsive to my situation.
Date of experience: January 24, 2022
Two weeks and my order hasn't shipped don't know if i just threw away money
Date of experience: April 4, 2016
Rubbish service and everything what called rosewe ,
Date of experience: March 19, 2016
Hi Maria,
Thank you for your valuable feedback.
I wish to start off by telling you that we are extremely sorry about the situation.
I have followed up your case and our team will solve it for you. Can you please tell us your order number?
My experience has been good so far I am very pleased
Date of experience: March 26, 2022
My experience was great and I recommend this company
Date of experience: September 14, 2022
Great job to the customer service for addressing my mail clarification issue.
Date of experience: September 13, 2022
Every dress fit perfect and I shell with m friends
Date of experience: September 12, 2022
I love the fashions and customer service is very helpful.
Date of experience: January 31, 2023
My dress was a little small on me but overall I Love the style.
Date of experience: December 17, 2014
Faster response, great customer service, I will buy again
Date of experience: January 22, 2022
I've had nothing but good results with my purchases!
Date of experience: July 6, 2022
Absolutely nothing like the picture, poor quality badly made
Date of experience: November 28, 2015
Hi Alison,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
We have been devoting to offer good products with low price, but it maybe up to your expectation. You could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please contact us by a website ticket. Our customer service will always reply in 1 working day.
Hope for your understanding and best wishes.
Best Regards,
Rosewe Customer Service
Clothes good quality however delivery a little slow
Date of experience: April 19, 2023
Please do not waste your money nor time! My skirt looks nothing like the picture!
Date of experience: January 28, 2016
Customer Service was great, replied very fast, quick delivery I would definitely order again!
Date of experience: November 30, 2021
All my concerns were addressed and resolved in a timely manner.
Date of experience: May 10, 2022
Quick and efficient; refund was processed immediately upon request.
Date of experience: September 15, 2022
I was able to live chat and received a quick response.
Date of experience: September 14, 2022
Prompt and overall excellent response. Satisfying.\
Date of experience: August 15, 2022
Good experience the only problem is late shipment and custom duty!
Date of experience: May 21, 2015
Okay. Easy to order. However the delivery time is a little bit longer.
Date of experience: June 15, 2023
Horrible products. Shirt would fit a 10 year old! Don't buy from here.
Date of experience: April 21, 2016
Hi Melissa,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Please kindly note that the size of this item is based on Asian size and generally it runs small. And there is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or return. Please update your ticket and asking for return address.
Poor have not received full orders. Please send or reimburse me.
Date of experience: April 20, 2023
Perfect customer service
Quick response and detailed
Awesome dresses
Date of experience: December 1, 2021
I ordered a dress approx 2 mos. Ago and still haven't received it
Date of experience: July 10, 2016
Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.
Hi Janet,
Your order was sent out already; please have a look at the shipment notice by e-mail. Or log in on our website and you will find order status and shipping information in user account.