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    Rosewe

Rosewe

Ratings On Other Platforms

Trustpilot
4.3 / 5
Better Business Bureau
4.5 / 5
Reviews.io
4 / 5
Corporate Values

Overview

Rosewe has a rating of 4.4 stars from 5,886 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rosewe most frequently mention customer service, good quality, and many compliments. Rosewe ranks 3rd among Discount Clothing sites.

  • Service
    804
  • Value
    762
  • Shipping
    775
  • Returns
    706
  • Quality
    752

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 96.4%
Positive
345
Neutral
5
Negative
8
View ratings trends
263
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How would you rate Rosewe?
Business's Favorite Review

“Love the quality and super fast delivery!”

Shailja R.
11/11/21

I love the quality of Rosewe clothing line. They are true to what's being displayed on theme website. Also, the size fits perfectly. Speedy delivery is their another best feature- my orders have already delivered before time and intact. Would highly recommend shopping from them.

Date of experience: 11/11/21
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Top Positive Review

“Shopping Experience with Rosewe”

Jasmine D.
11/19/21

I've been shopping with Rosewe since 2019. My experience has been wonderful. Outfits purchased so far are quite beautiful and very comfortable soft material. Efficient customer service, prompt response when I accidentally doubled my order (ordered the same item twice). Will continue to purchase as the need arises. Thanks very much!

Date of experience: 11/19/21
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Reviews (5,886)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (845) return address (36) size chart (94) return policy (53) bathing suit (87) order number (38) shopping experience (60) delivery time (38) quality products (36) right places (18)
Thumbnail of user estellea19
Canada
1 review
0 helpful votes
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February 22nd, 2022
Verified purchase

Great customer service. The responding time is very quick. Nice products as well.

Date of experience: February 22, 2022

Thumbnail of user talik6
New York
1 review
0 helpful votes
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July 31st, 2022
Verified purchase

It was a very fast and productive experience. I got the required support.

Date of experience: July 31, 2022

Thumbnail of user gabrielav70
Portugal
1 review
0 helpful votes
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February 21st, 2022
Verified purchase

An excellent experience. Wonderful service and the clothes are amazing

Date of experience: February 21, 2022

Thumbnail of user janer533
Massachusetts
1 review
0 helpful votes
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February 9th, 2022
Verified purchase

Good timely customer care. Was professional and courteous

Date of experience: February 9, 2022

Thumbnail of user joetteo1
Ohio
1 review
0 helpful votes
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January 22nd, 2022
Verified purchase

I had a great experience, because my phone number was updated right away!

Date of experience: January 22, 2022

Thumbnail of user terryd824
Pennsylvania
1 review
0 helpful votes
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April 27th, 2023
Verified purchase

Always a pleasurable experience shopping online with your company

Date of experience: April 27, 2023

Thumbnail of user ninab365
California
1 review
0 helpful votes
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August 19th, 2022
Verified purchase

She we're very helpful and fast to answer question.

Date of experience: August 19, 2022

Thumbnail of user emmanuelf36
South Carolina
1 review
0 helpful votes
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December 7th, 2021
Verified purchase

Response time was outstanding I really appreciate that!

Date of experience: December 7, 2021

Thumbnail of user charlesm2611
GB
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase

The customer service was great, nice assistance, well done, keep it up

Date of experience: August 2, 2022

Thumbnail of user angelav839
Canada
1 review
0 helpful votes
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April 4th, 2022
Verified purchase

I received a prompt response about cancelling one of my orders.

Date of experience: April 4, 2022

Thumbnail of user kimr949
Virginia
1 review
0 helpful votes
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July 13th, 2022
Verified purchase

The response from customer service went well. Hopefully I'll get my very first order soon.

Date of experience: July 13, 2022

Thumbnail of user ceceliat21
Tennessee
1 review
0 helpful votes
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August 17th, 2022
Verified purchase

Handled well. No problems. Good person handling problem with understanding

Date of experience: August 17, 2022

Thumbnail of user marshap161
New York
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Very happy with my experience, will shop here again.

Date of experience: August 1, 2022

Thumbnail of user nicoleh1466
Tennessee
3 reviews
0 helpful votes
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July 20th, 2022
Verified purchase

She was very helpful in the return/exchange process

Date of experience: July 20, 2022

Thumbnail of user alicez58
Indiana
1 review
0 helpful votes
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January 22nd, 2022
Verified purchase

I like when you email rosewe with any questions, they always there and quick to reply!

Thanks

Date of experience: January 22, 2022

Thumbnail of user jacksonc129
Mississippi
1 review
0 helpful votes
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September 25th, 2022
Verified purchase

An excellent experience. Have purchases several orders and will continue to purchase.

Date of experience: September 25, 2022

Thumbnail of user tonik16
California
1 review
0 helpful votes
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May 26th, 2016
Verified purchase

Love it, it's a well made and classy dress, will return to here.

Date of experience: May 23, 2016

Thumbnail of user trevinam
Illinois
1 review
0 helpful votes
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September 24th, 2022
Verified purchase

No problems with purchasing or returns. My items look good.

Date of experience: September 24, 2022

Thumbnail of user mykeneld
New York
2 reviews
0 helpful votes
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March 12th, 2023
Verified purchase

All 17 dresses were delivered within a week and well packed.

Date of experience: March 12, 2023

Thumbnail of user crystals680
Texas
1 review
0 helpful votes
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August 22nd, 2022
Verified purchase

Great customer service. I love how the clothes fit.

Date of experience: August 22, 2022

Thumbnail of user casorlag
New York
1 review
0 helpful votes
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August 19th, 2022
Verified purchase

Very satisfied. They have a great selection to choose from.

Date of experience: August 19, 2022

Thumbnail of user danielles1045
Washington
1 review
0 helpful votes
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July 20th, 2022
Verified purchase

Very responsive and got the information needed to resolve my issue!

Date of experience: July 20, 2022

Thumbnail of user michaeln2115
Ghana
1 review
0 helpful votes
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September 22nd, 2022
Verified purchase

Your website is well organized with attractive beautiful dresses.
Rosewe, Keep it up!

Date of experience: September 22, 2022

Thumbnail of user paulau
California
1 review
0 helpful votes
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January 17th, 2016

Never in my life would I order from this company again! Discussing quality! Horrible!

Date of experience: January 17, 2016

Thumbnail of user tracyg567
GB
1 review
0 helpful votes
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September 21st, 2022
Verified purchase

Raised a ticket to change delivery address, it was dealt with within 2 hours. Great service.

Date of experience: September 21, 2022

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.

Company Representative

Thumbnail of user charlesc63
Rosewe R.
Typically responds within 3 days

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