Ross

My son was employed at the Ross at Grossmont here in San Diego. He stopped working for them after his breaks and lunch became an issue. Basically the manager didn't want him taking his allotted breaks and lunch.
He discussed this with me and we agreed he should look for employment elsewhere.
The manager is holding my sons last check from him. It's been two weeks. I am trying to let my son handle. He wants to be responsible. A responsible manager would have paid the young man for his service and then be done with this issue. Now I'm putting it on social media. Beware of employers practices at the Ross in San Diego CA. Gross mint mall. Thanks for reading.

The store manager in this branch is rude, not friendly, she s like a cold person to deal with, and no consideration to help a customer, not sensitive to help at all. I wish higher management will do something about it. It's the store manager itself has a bad attitude towards customer service.

My 2 yo daughter stepped on one of their security pins near the cashier. Pin went thru shoes and into her foot.
Manager came and write up, then she said that a corporate will call me. 10 days later, none called even to check on my daughters condition. I had to call the store and manager declined. 30 min later, I get a call from rossstores.com a lady asking what I wanted? She claimed I had medical and that should cover it. Then she said I'm trying to blackmail them when I said its lawyer time. I know strategy is to push away the claim. Any help, can I sue and not pay a lawyer

I will never visit this store again base on my experience. The many years that I have went to this store they have always been been pretty good. I decide to pay in cash this time and notice the sales associate did not give back my change. I ask her if she realize this and her reply was we are short on change. I said so you deliberately cheat customers out of money. I spoke to her manager and she said yes "It has been a headache to us". I have never heard of a store not giving customers back their change. I don't know who is running this store but its the worst management I have ever seen. It's more than just the money its the principle that counts. I will never enter this store again base on this encounter. If you visit this store just know you will not get your change back if you are owed any.

So what is the point of printing out a gift card receipt balance when you purchase a gift card? My friend bought 4 gift cards 3 years ago and the store failed to activate it and Gave me the gift cards to my kids along with the customer copy gift card sale that includes the balances. Called into customer service the entire month and they lead me to wrong $#*!ing departments and directed me to a different company to have the gift card resolved. Great. Finally was able to reach someone today and they told me that they cannot do anything about it because I don't have the purchased receipt. Someone gave the gift card as a gift and they only gave me the gift card sale receipt. Stupid $#*! company.

I have always found GREAT buy's anytime I've shopped at any Ross, and I have been to several out of state as well. They always have something that fits me, which is rare, I am a size 0 or size 2. My only complaint that I have, is the clutter. Needs better organization and item's should be in any type of order. While I love to shop there, I always know to allow extra time, simply to find what I came for.

I bought shoes from Ross and only wore one time and I had blisters all over my ankles and was an hour away from home so I couldn't just change shoes. I went to return and they denied my return because I wore them (for my first day at a University) one time. Like I was supposed to know they was going to tear my ankles apart! Very poor customer service! Not to mention they didn't tell me this when I came in and went and picked out other things well over the cost of the shoes. Needless to say when I went to check out they denied the return because I wore for a day and they couldn't resale. I walked out and didn't purchase a thing. Will not after that experience!

I was there to shop because I recently open my credit card for Ross so they send me a 10 percent off to use the manger did not want to put my coupon through she made me call customer service card had them ask her to put it through it has not been use and she say ok and all hang up at then end she say no it's been used can't process it intop of that the cashier gave me 10 percent off for shoes been dirty so she cancel that also say no we don't give nothing for shoes being dirty I was very upset she was very rude didn't give me the 10 percent off from the shoes joether 10 from them being dirty she should be fired for how rude she was to me I felt really embarrassed not going there anymore to that location very unprofessional of her