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Rugs USA has a rating of 4.1 stars from 2,691 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs USA most frequently mention customer service, great quality, and fast delivery. Rugs USA ranks 9th among Home Decor sites.
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21,820 reviews
Very easy to order and delivery is fast and easy. Also I like the quality of the product.
Color and size.
Date of experience: July 24, 2021
Date of experience: July 4, 2021
Great rug selection. Had all of the sizes that I needed. I also liked the rug pad suggestion.
Quick & easy.
Date of experience: August 7, 2021
Hi James,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are pleased you love our selection & that we were able to meet your expectations!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Great rug selection. Had all of the sizes that I needed. I also liked the rug pad suggestion.
Quick & easy.
Date of experience: July 18, 2021
Very pleased with rugs USA. A beautiful rug at a great price, delivered in a very timely manner.
The wide variety of rugs at good prices
Color, quality, price, and size I needed.
Date of experience: August 10, 2021
Hi Nancy,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you are loving your new Teal Faded Lace Area Rug!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Thank you for the quick and professional service. The rug is beautiful and I'll enjoy it for years
Lots of product
Color scheme is important to me
Date of experience: May 4, 2022
It was ok. Rug was not what I thought for the money and was uneven on the sides.
Date of experience: October 30, 2021
I love the selection and I loved my first two rugs I ordered. I hope I like this one as well!
I had the rug in my cart already!
Date of experience: October 4, 2021
Hi Joyce,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
Thank you so much for coming back to shop with us! We are so glad you are loving your new rugs!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
It was an easy process with great delivery. The product arrived in great shape and it looks great!
TV commercial
Like the style and colors match our decor.
Date of experience: August 24, 2021
Hi John,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
I'm glad we were able to meet your expectations!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
My experience was pleasant. The rug was delivered right to my door and set up was very simple.
I chose Rugs USA because of the amazing black Friday sale
I chose it because I wanted a white rug.
Date of experience: December 22, 2021
The price on rugs is amazing. The time it takes for the rugs to delivered is not too long at all.
I choose these rugs because I wanted a good quality rug in my entry way but did not want to pay too much.
Date of experience: February 26, 2022
The rug was good once it arrived but the provided shipping eta on the site was not accurate
Date of experience: September 5, 2021
Hi Chelsey,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you are loving your new rug!
We're grateful for your honest feedback and will pass this along to the appropriate team!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Carpets were delivered quickly and both were of good quality!
Date of experience: October 7, 2021
Hi Denise,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are pleased you had a quick and easy shopping experience!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Love the pictures in the reviews so we can see it in real homes!
Recommended by family member who has had great service from you.
Date of experience: November 27, 2021
Easy to shop for and find; options to narrow search were appropriate and plentiful
My own experience
Fit what I was looking for
Date of experience: November 4, 2021
Easy, convenient. I got exactly what I wanted, very satisfied.
I have purchased from here before, very happy!
Date of experience: September 23, 2021
Hi Alyssa,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are pleased you had an easy shopping experience!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Beautiful rug and great quality made to last. Provides a beautiful accent to room
Selection and price. Free shipping. Convenient of in home shopping.
Matched decor
Date of experience: March 17, 2022
Received the rug pretty quickly. Looks great on the patio.
Date of experience: April 19, 2022
Perfect size and color. Easy to order and fast delivery
Great prices
Nice design and great price for the size rug I needed.
Date of experience: November 7, 2021
I love it, it's beautiful rug, I would recommend it to family and friends.
Date of experience: October 21, 2021
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
It was Speedy and efficient, surprisingly so. I was pleased.
I wanted to replace a small rug that has seen better days!
Date of experience: September 19, 2022
The rug is great and our stager recommended this rug.
Price and quality
Date of experience: December 3, 2021
Great customer service, with replacing the missing rug! Great quality!
Date of experience: April 18, 2022
Fast shipping, great prices, beautiful rugs. Rugs just as pictured.
Good selections, great prices
Color, size, price
Date of experience: October 8, 2021
Hi Robert,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are pleased you love our selection and that we were able to meet your expectations!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Beautiful choices of rugs to choose from. Easy to order.
Good prices and selections.
Date of experience: July 5, 2022
It was Easy and inexpensive and the rug arrived quickly and in perfect condition.
Inexpensive with a large selection to choose from.
It was just what I was looking for.
Date of experience: May 20, 2022
Awesome rug, great price! Shipping was fast for a rug!
Lived the style.
Date of experience: November 9, 2021
For more than twenty years, Rugs USA has helped our customers turn their house into a home, offering a stunning array of rug styles, materials, and sizes to suit every design need and budget. Whether you’re replacing one runner or redecorating an entire house, we take pride in helping you realize your vision. With over eight million rugs sold to more than one million homes, we are experienced in making your online shopping journey seamless: from selecting a rug style and size, to ordering and delivery, to education and support for how to care for your rug. We are able to keep our prices low and quality high by maintaining close relationships with the designers, artisans, and factories who make our goods.
Our customers inspire us. By helping you find the right rug at the right price and offering outstanding customer service, we cherish making life more beautiful for yourself and your family.
Hi Sara,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you found the perfect rug for your space!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support