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Rugs USA has a rating of 4.1 stars from 2,691 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs USA most frequently mention customer service, great quality, and fast delivery. Rugs USA ranks 9th among Home Decor sites.
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21,820 reviews
It was very easy to look for what I needed! The jute rugs are so cute!
Affordable and stylish
Easy to maintain
Date of experience: July 31, 2021
Affordable and stylish
Date of experience: July 11, 2021
The rugs I ordered all arrived on time and look great.
Saw online.
Needed rugs.
Date of experience: July 31, 2021
Hi Joan,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
Thank you so much for coming back to shop with us! The Beige Shaggy Curves Area Rug was a great choice!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
This is the 3rd rug I have bought. Very pleased!
Found a rug I liked.
Date of experience: July 20, 2021
Love it that I can see how the rug looks in my room.
Date of experience: July 31, 2021
Hi Erika,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you love the "See this rug in your room" feature! It really is a great way to find the perfect Rug for your own personal space!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Date of experience: July 11, 2021
Loved the image to visualize in room. Quality expectations met.
Best option for quality at affordable price.
Wanted natural rug to layer with smaller rugs
Date of experience: November 16, 2021
Good experience overall. Quick delivery. Product quality a little less than I expected.
Used in the past
Description
Date of experience: November 16, 2021
Great experience with a smooth transaction and fast delivery. Nice rug!
Friend showed me the octopus rug on sale because I love octopus!
Octopus and good sale price!
Date of experience: July 29, 2021
Hi Mia,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you are loving your new Aqua Flatweave Cotton Giant Octopus Area Ru!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Always love my purchases from Rugs USA. Great price and free shipping?
Rug was recommended by a home blogger I follow
Same as previous. Instagram shopping *******@designbecomeshim
Date of experience: April 30, 2022
It did take a couple of weeks to arrive
But love my runner.
It is washable and price was good.
Wanted a runner in my kitchen between the counter and island.
Date of experience: March 26, 2022
Love my outdoor rugs. Nice quality. Exactly what I wanted
Date of experience: March 30, 2022
Everything went smoothly. I like my choice and the delivery was on time.
It was recommended to me by a family member.
It was exactly what I was looking for.
Date of experience: September 30, 2021
Hi Diane,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you found the perfect rug for your space!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Super fast delivery, quality product. Does shed slightly, but I love vacuuming.
Great products, quality service
The colors, cool design and wool material.
Date of experience: January 31, 2022
Great assortment of rugs and good prices. Excellent quality
Date of experience: November 21, 2022
Excellent packaging, great price, gorgeous in our living room!
Quality reviews and price.
Loved the look and color.
Date of experience: August 3, 2021
Hi Brandon,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you are loving your new Gray Fluffy Speckled Shag Area Rug!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Fast shipping. Got it in two days. Never have any problem with rug orders.
Reasonable price and I know it has a good reputation for a speed delivery..
Love the layout an design..
Date of experience: August 2, 2021
Hi Lorieann,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
I'm glad we were able to meet your expectations! We are so glad you are loving your new rug!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Thanks for having such pretty rugs at reasonable prices!
Date of experience: February 1, 2022
Great customer service, I am very happy with my products
Good customer reviews
Date of experience: January 29, 2022
Easy to order, fast shipping, good quality for the price.
Did not want to spend too much money, plus wanted good options
Love the pattern and price.
Date of experience: August 1, 2021
Hi Lisa,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
I am very pleased with the quality and quick delivery of my rug.
A friend recommended it.
I saw it in a friend's home and liked the style and quality of it.
Date of experience: August 2, 2021
Hi Lauren,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you are loving your new rug!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Easy and fun! Delivered right to my front door! Thanks for the 10% off.
Date of experience: January 30, 2022
Easy, no hassle, great, timely, professional, quality product.
Date of experience: January 30, 2022
Nice product. Fast shipping. Would recommend Rugs USA.
Good ratings.
Date of experience: January 29, 2022
Rapid delivery after order, good value for the money
Wide Selection and price
Date of experience: July 31, 2021
Hi Leigh,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
I'm glad we were able to meet your expectations and that you are loving your new rug!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Easy to order, delivery on time. Love the colors and how well they match our house
We chose Rugs USA because of the selection and the Black Friday specials.
The colors fit our new home fantastically!
Date of experience: December 15, 2021
Great experience! Received the rug in a timely manner.
Date of experience: December 13, 2021
For more than twenty years, Rugs USA has helped our customers turn their house into a home, offering a stunning array of rug styles, materials, and sizes to suit every design need and budget. Whether you’re replacing one runner or redecorating an entire house, we take pride in helping you realize your vision. With over eight million rugs sold to more than one million homes, we are experienced in making your online shopping journey seamless: from selecting a rug style and size, to ordering and delivery, to education and support for how to care for your rug. We are able to keep our prices low and quality high by maintaining close relationships with the designers, artisans, and factories who make our goods.
Our customers inspire us. By helping you find the right rug at the right price and offering outstanding customer service, we cherish making life more beautiful for yourself and your family.
Hi Karen,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
You made some great choices! We hope you love them!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support