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Rugs USA has a rating of 4.1 stars from 2,691 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs USA most frequently mention customer service, great quality, and fast delivery. Rugs USA ranks 9th among Home Decor sites.
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21,820 reviews
My rug is so pretty and arrived much faster than anticipated.
Date of experience: February 13, 2022
Easy to order and fast delivery…love the new area rug!
Date of experience: August 19, 2021
Hi Carrie,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you are loving your new rug!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Easy to use website. Prompt delivery. Good packaging. Worthy product.
Date of experience: February 12, 2022
I ordered and received the rug no problems it looks great.
I liked the rug
Date of experience: February 12, 2022
Not enough selections of sun burst or mandala rugs
The prices!
Date of experience: February 13, 2022
As advertised. Reasonable prices, quality rugs and fast delivery.
Prior purchases.
Needed some non-slip rug pads for area rugs.
Date of experience: August 17, 2021
Hi Martin,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you are loving your new rug pad!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Prior purchases.
Date of experience: July 28, 2021
Good pricing ordering was fast and easy. Loved the colors. Fits perfectly in my home
Friend referral
Color and reviews
Date of experience: August 17, 2021
Hi Marisa,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you love your new Blue Distressed Foggy Medallion Area Rug!
We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Rug arrived. Accurately described. Great Shape. Will order from Rugs USA again.
They provided a virtual view which allowed me to see the rug in my room! It was fantastic!
Loved the ability to see the rug in my room through the virtual App!
Date of experience: February 9, 2022
Finishing up shopping for our rugs! This runner is the last part!
We've looked everywhere online, it seems.
Date of experience: December 17, 2021
Love the rug options you have available and at reasonable prices!
Date of experience: November 22, 2021
Super easy to order and notice when we could expect
Great price, good ratings
Date of experience: November 20, 2021
Rug arrived quickly and in good condition. Easy tracking my item.
I’ve order here before
Color and texture I was looking for
Date of experience: May 7, 2022
Coupon code ( although it didn't work). And reminder that I still had item in cart
Daughter asked for it for Christmas I am curious on quality because I was I
Pressed with price
Date of experience: November 21, 2021
Not ideal for a walking and much thicker than expected.
Date of experience: April 11, 2022
Good shopping experience. The shipping was very quick.
Good price on washable rugs.
I chose it because it's washable. I'm not happy with the fact that you cannot use a vacuum with a beater bar on these rugs. This fact was not stated anywhere on the website but it was with the papers that came with the rug. My Dyson does not have the function to turn-off the beater bar. Not happy. Should have returned it.
Date of experience: April 11, 2022
Easy to navigate website
Great prices
East check out
Best looking rugs
Date of experience: October 14, 2021
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
All good, no problems, easy to order, satisfied w product
Ad on Facebook
Color, size
Date of experience: October 15, 2021
Hi Derek,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
I'm glad we were able to meet your expectations!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Love it! Great colors. Wool construction and size was what I needed.
Saw on Instagram
Date of experience: March 20, 2022
Everything was great. So far I am happy with the rug.
It came up on facebook and I liked what i saw.
Came up on facebook and decided to give it a try.
Date of experience: September 28, 2021
Hi Diane,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you are loving your new Blue Chunky Jute Tasseled Area Rug!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
I've enjoyed the range of styles. Does make it hard to decide
I have one in my living room. Now I’m trying to match up my bedrooms
Date of experience: September 27, 2021
Hi Raymond,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are pleased you love our selection! We are so glad you found the perfect rugs for your space!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Wonderful service. Fast delivery. Rugs were beautiful just as shown online
Had what I wanted
Date of experience: September 24, 2021
Hi Heather,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
I'm glad we were able to meet your expectations & that you are loving your new rug!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Easy transaction and rug arrived quickly - much sooner than I expected
Had the product I was looking for
Looking for a print rug
Date of experience: August 24, 2021
Hi Barbara,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you are loving your new Floral Flamingo Indoor/Outdoor rug!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
For more than twenty years, Rugs USA has helped our customers turn their house into a home, offering a stunning array of rug styles, materials, and sizes to suit every design need and budget. Whether you’re replacing one runner or redecorating an entire house, we take pride in helping you realize your vision. With over eight million rugs sold to more than one million homes, we are experienced in making your online shopping journey seamless: from selecting a rug style and size, to ordering and delivery, to education and support for how to care for your rug. We are able to keep our prices low and quality high by maintaining close relationships with the designers, artisans, and factories who make our goods.
Our customers inspire us. By helping you find the right rug at the right price and offering outstanding customer service, we cherish making life more beautiful for yourself and your family.
Hi Anna,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
I'm glad we were able to meet your expectations & that you are loving your new rug!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support