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Rugs USA has a rating of 4.1 stars from 2,691 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs USA most frequently mention customer service, great quality, and fast delivery. Rugs USA ranks 9th among Home Decor sites.
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21,820 reviews
Hi, the rug looks amazing, but it took a long time to get here.
Date of experience: October 6, 2021
The order and delivery process went without any issues.
I selected Rugs USA as a result of a Google search.
I selected the rugs based on areas that needed a new rug "facelift".
Date of experience: September 26, 2021
My order came on time. The colors and size were as described. It's wonderful!
Date of experience: February 28, 2022
First time order it arrived quickly and what I expected.
Date of experience: September 7, 2021
Hi Sandra,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
I'm glad we were able to meet your expectations!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
I like them. Good quality for the price. People were very helpful.
Best price for product.
Needed grey lamps.
Date of experience: September 7, 2021
Hi Sondra,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you found the perfect lamps for your space!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Love my new rug. It's beautiful and easy to clean!
Best pricing/ great selection
Needed something that was durable and easy to clean for my dogs.
Date of experience: February 28, 2022
Looked exactly as expected! Finished the room and tied everything together!
There were lots of options and inexoensive
It coordinated with the other pieces in my home!
Date of experience: September 7, 2021
Hi Terri,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you are loving your new rug!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Rug and pad arrived in perfect condition. We were driving Matchbox cars on it within 2 minutes.
Product was just what we wanted.
It was colorful and useful for playful imagination.
Date of experience: September 7, 2021
Hi Brian,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you are loving your new Multi City Neighborhood Area Rug!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
I love my new rug! It's the 4th I've purchased from this company.
Date of experience: February 27, 2022
Exceptional experience... easy to find rugs for 3 rooms of my place at incredible prices.
Date of experience: September 6, 2021
Hi ONeal,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you found the perfect rugs for your spaces!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Wonderful rug, quick delivery, exactly as expected!
Date of experience: September 6, 2021
Hi Isabella,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you are loving your new Pink Elaborate Floral Garden Hexagons Area Rug!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Quick delivery, great selection, and quality product.
Great selections just the size and color combinations I was looking for
Great sized & colors
Date of experience: September 6, 2021
Hi Nancy,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you are loving your new Green Faded Persian Area Rug!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
The rugs were exactly as described and came easily.
Look and price
Date of experience: February 27, 2022
Ordered two lamps. They shipped and arrived quickly. One lamp is missing a decorative piece.
It was a really good price with good reviews.
They fit with our decor ideas and we’re a good price.
Date of experience: September 5, 2021
Hi Samantha,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you are loving your new lamps!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Always easy to find good rugs and a affordable price
Easy and reasonably priced
Good product for the price
Date of experience: September 6, 2021
Hi Kimberly,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
Wow! Thank you for being a repeat customer! We're thankful for amazing customers like you!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Date of experience: August 17, 2021
Impressed with how quick my order received. Will definitely be ordering again.
Followed someone on instagram promoting your products
See on someone's instagram page.
Date of experience: September 6, 2021
Hi Lynn,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you are loving your new Ivory Diamond Textured Trellis Tassel Area Rug!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
I received my rug within three days and it was exactly as promised!
Date of experience: September 5, 2021
Hi Adam,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
I'm glad we were able to meet your expectations!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Lovely carpet that fits our room wonderfully. Thank you
Date of experience: September 4, 2021
Hi Rosario,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are pleased you had an easy shopping experience!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Date of experience: August 15, 2021
A couple of the rugs are much thinner than I would like
Date of experience: February 24, 2022
Date of experience: January 5, 2022
Ordered several rugs and all are gorgeous! Look just like presented on line.
Awesome selection, quality and prices!
Date of experience: December 26, 2021
Beautiful rug. Arrived when scheduled and in perfect condition.
Online purchase
Exact color and tone I wanted.
Date of experience: December 26, 2021
A visually great selection, excellent workmanship.
Had a rug that I liked.
Date of experience: September 8, 2021
Hi Cynthia,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are pleased you love our selection!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Quick and easy. Affordable. Great quality. Speedy delivery. Lots of options to choose from.
Great prices
Date of experience: December 25, 2021
Great experience, ease of web site and quick delivery
Referred by my daughter who bought a rug from you.
Color and texture
Date of experience: May 13, 2022
Love the rug, and pad looks decent. Haven't washed but hoping that is a plus as well!
For our office an washability with our pets
Date of experience: September 7, 2021
HI Deb,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you are loving your new rug!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
For more than twenty years, Rugs USA has helped our customers turn their house into a home, offering a stunning array of rug styles, materials, and sizes to suit every design need and budget. Whether you’re replacing one runner or redecorating an entire house, we take pride in helping you realize your vision. With over eight million rugs sold to more than one million homes, we are experienced in making your online shopping journey seamless: from selecting a rug style and size, to ordering and delivery, to education and support for how to care for your rug. We are able to keep our prices low and quality high by maintaining close relationships with the designers, artisans, and factories who make our goods.
Our customers inspire us. By helping you find the right rug at the right price and offering outstanding customer service, we cherish making life more beautiful for yourself and your family.
Hi Jacqueline,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
I'm glad we were able to meet your expectations! You made some great choices! We hope you love them!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support