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Rugs USA has a rating of 4.1 stars from 2,691 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs USA most frequently mention customer service, great quality, and fast delivery. Rugs USA ranks 9th among Home Decor sites.
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21,820 reviews
Beautiful colors, good quality, fast service, loved the rug!
Helpful customer representative who looked up my previous order to find the price and rug I had bought earlier.
Had visited their website and loved their rugs. Easy to order from, helpful customer service.
The design and colors, had the size I wanted.
Date of experience: September 9, 2021
Very professional and quick shipping. We'll recommend it to other Buyers
Try it for the 1st time
Date of experience: September 14, 2021
Hi Angel,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
I'm glad we were able to meet your expectations!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Website was easy to navigate through. USA Rugs offer a lot of options in colors and sizes.
My friend purchased some rugs from you that I really liked. I then came home and looked up your website, and order a rug.
Family Room
Date of experience: September 8, 2021
Hi Terri,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are pleased you had an easy shopping experience!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
My friend purchased some rugs from you that I really liked. I then came home and looked up your website, and order a rug.
Date of experience: August 19, 2021
Easy and simple I'll do it again when my dogs wear raise one out!
Price and availability.
Date of experience: March 6, 2022
I like your layout. It's fast and easy to find what I'm looking for.
After aski g 4 or 5 time for his supervisor I was told she was busy and would call me back. I missed her call. She left a message and emailed me. She was prompt and curteous.
I like the way you show the height and a close up of the nap of the rug. That's why I always shop your site.
Its what I was looking for.
Date of experience: September 13, 2021
I like your layout. It's fast and easy to find what I'm looking for.
I like the way you show the height and a close up of the nap of the rug. That's why I always shop your site.
Date of experience: August 24, 2021
Great inventory, quick shipping, excellent prices!
Date of experience: September 13, 2021
Hi Nancy,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
I'm glad we were able to meet your expectations!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
I haven't on rolled it yet. Have to steam floors first.
Because it will ship to my house
Not to many white rugs out there.
Date of experience: September 13, 2021
Hi Cynthia,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you found the perfect rug for your space! The Snow White Solid Area Rug is a great choice! It's so soft!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Because it will ship to my house
Date of experience: August 24, 2021
Awesome job from ordering to receiving. Love the selection too
Date of experience: September 15, 2021
Hi Nancy,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
I'm glad we were able to meet your expectations & that you you love our selection!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Rug is exactly as described! Great color and quality.
Date of experience: September 15, 2021
Hi Mary,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you are loving your new Orange Southwestern Medallion Area Rug!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Great experience. Easy to select an appropriate product and get just the look I wanted.
Saw it advertised on TV, felt it was worth trying.
Date of experience: September 14, 2021
Hi Yvonne,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you are loving your new Blue Printed Persian Overdyed Vintage Area Rug!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Date of experience: August 25, 2021
Hermosa de excelente calidad lo que pensé que sería al escogerla
Me parecieron sus artículos únicos y de calidad
Por sus colores y diseño
Date of experience: October 17, 2021
¡Gracias por comprar con Rugs USA para crear el espacio de sus sueños! Realmente apreciamos sus comentarios y siempre nos encanta saber de nuestros clientes. Nuestra misión es brindar un soporte al cliente de primer nivel y hacer que la decoración sea fácil y asequible al proporcionar productos de alta calidad que se adapten a cada necesidad de diseño y presupuesto.
¡Gracias nuevamente por sus comentarios y esperamos poder atender más necesidades de diseño de su hogar en el futuro!
Mejor,
Atención al cliente de Rugs USA
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Date of experience: July 25, 2021
Hi Elizabeth,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you are loving your new rug!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
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Date of experience: September 1, 2021
Hi Seth,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you found the perfect rug for your space!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
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Date of experience: July 24, 2021
Hi Arvin,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
I'm glad we were able to meet your expectations!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
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Date of experience: August 14, 2021
Hi Larson,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you found the perfect rug for your space!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Quick and efficient
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GIFT CARD PROMO RECEIVED!
Date of experience: April 24, 2023
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Date of experience: September 23, 2021
Hi Brenda,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you found the perfect rug pad for your space!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
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Price quality and made in the usa
Date of experience: March 19, 2022
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Date of experience: July 23, 2021
Hi Carol,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We hope you love your new Black Awning Striped Flatweave Tassel Area Rug!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
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Date of experience: August 11, 2021
Hi George,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We hope you love your new Gray Moroccan Trellis Area Rug! It's one of our Customer Favorites!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
For more than twenty years, Rugs USA has helped our customers turn their house into a home, offering a stunning array of rug styles, materials, and sizes to suit every design need and budget. Whether you’re replacing one runner or redecorating an entire house, we take pride in helping you realize your vision. With over eight million rugs sold to more than one million homes, we are experienced in making your online shopping journey seamless: from selecting a rug style and size, to ordering and delivery, to education and support for how to care for your rug. We are able to keep our prices low and quality high by maintaining close relationships with the designers, artisans, and factories who make our goods.
Our customers inspire us. By helping you find the right rug at the right price and offering outstanding customer service, we cherish making life more beautiful for yourself and your family.
Hi Mookie,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
Thank you so much for coming back to shop with us! We are so glad you found the perfect rug for your space!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support