- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Rugs USA has a rating of 4.1 stars from 2,691 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs USA most frequently mention customer service, great quality, and fast delivery. Rugs USA ranks 9th among Home Decor sites.
This company does not typically respond to reviews
21,820 reviews
We got our rug quickly, and it is of great quality! We love it.
Good price, recommended by a friend.
It was cute?
Date of experience: October 10, 2021
So easy to find the rug I wanted and the price was excellent. The website is very easy to navigate.
They had the product I was looking for at a great price.
Date of experience: October 22, 2021
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Received the rugs quickly.
Rugs are of good qualm and rug pads are great!
Received post card in mail and decided to check it out
Date of experience: September 24, 2022
The rug I ordered was delivered as scheduled and was exactly what I expected!
Saw what I wanted
Date of experience: December 7, 2021
Easy to navigate
All information about about the product provided
Saw on facebook
Date of experience: December 6, 2021
Love to shop here. Great prices and easy checkout. Beautiful rugs and great quality.
Go to rug store
Date of experience: May 27, 2022
Good service, good products, quick replies to any email questions
Good prices
Date of experience: September 23, 2021
Hi John,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
I'm happy we were able to help. If there's anything else we can do to help, please let us know!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
OK... simple to narrow down
Date of experience: September 17, 2021
Pleased with quality reviews and pricing. Delivery was wonderful, and product was also great!
Suggested by influencer
Date of experience: January 25, 2022
It arrived pretty fast and the rug is super pretty
Date of experience: January 23, 2022
Fast delivery, beautiful rug. Easy tracking. Rug exactly as depicted.
For that specific rug
Stylish rug matched aesthetic
Date of experience: July 24, 2021
Hi Joan,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
I'm glad we were able to meet your expectations and that you are loving your new rug!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Experience was good. Rug is of good quality and size. Color is as described.
Good price and and large size rugs available
Price and suze
Date of experience: July 25, 2021
Hi Clayton,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you are loving your new rug!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Easy to use and I liked the rugs I have ordered in the past.
Date of experience: July 29, 2021
Hi Susan,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
Thank you so much for coming back to shop with us! We are so glad you are loving your new rug!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Easy to use and I have liked the rugs I have ordered in the past.
Date of experience: July 9, 2021
Delivery was great. Rug was just too thin. Bought a rug pad for it.
Price and delivery
Liked the print of the rug
Date of experience: November 15, 2021
Easy and I liked the pad I got from you before. The pad gives the rug so much more cushion.
I have ordered from you before was very happy I’m not sure I got my 10% discount
Date of experience: December 15, 2021
Everything with my order was smooth and shipping/delivery was prompt.
The price and the variety
The color and style were a good fit for my room
Date of experience: August 3, 2021
Hi Debbie,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you found the perfect rug for your space!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Great shopping experience and great prices.
We got just what we were looking for.
Referral from a family member
Price and coordination with our interior color scheme.
Date of experience: August 4, 2021
Hi Darren,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you found the perfect rugs for your bedroom and living room!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Great selection, prices and lots of helpful pictures and reviews
Pictures were spot on!
Date of experience: June 18, 2022
Good sale price. Hard to track shipment. Glad to have.
Good sale price
Date of experience: November 18, 2021
Good deal. Delivery time was good too! Shipping package ok.
Date of experience: March 27, 2022
Easy and product has been delivered timely and in great condition.
Selection & price
Date of experience: November 10, 2021
Very easy to order and beautiful rugs to choose from
Because y’all had what I needed
Date of experience: November 17, 2021
No hassle. Quick and easy order online. Quick shipping also.
Rug my daughter liked was on sale.
Same as above
Date of experience: August 15, 2021
Hi Donna,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
I'm glad we were able to meet your expectations!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
I love rugs USA! The rugs are quality and beautiful.
I ordered here before.
To match my decor.
Date of experience: August 17, 2021
Hi Wendolyn,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
Wow! Thank you for being a repeat customer! We are so glad you are loving your new rug!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
For more than twenty years, Rugs USA has helped our customers turn their house into a home, offering a stunning array of rug styles, materials, and sizes to suit every design need and budget. Whether you’re replacing one runner or redecorating an entire house, we take pride in helping you realize your vision. With over eight million rugs sold to more than one million homes, we are experienced in making your online shopping journey seamless: from selecting a rug style and size, to ordering and delivery, to education and support for how to care for your rug. We are able to keep our prices low and quality high by maintaining close relationships with the designers, artisans, and factories who make our goods.
Our customers inspire us. By helping you find the right rug at the right price and offering outstanding customer service, we cherish making life more beautiful for yourself and your family.
Hi Sydney,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you are loving your new rug!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support