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Rugs USA has a rating of 4.1 stars from 2,691 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs USA most frequently mention customer service, great quality, and fast delivery. Rugs USA ranks 9th among Home Decor sites.
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21,820 reviews
Lamps were very well packaged. They look beautiful in our living room.
Date of experience: November 27, 2021
Easy buy. Fast shipping. Thank you. Lots of choices and the customer reviews helped
Online find
Needed for under my new bed
Date of experience: November 26, 2021
Arrived right on time and rug was exactly as pictured!
Date of experience: November 26, 2021
I received my rug very quickly and the quality/style wa outstanding!
Date of experience: November 27, 2021
Super easy to order online…fast delivery! Rug looks great!
Date of experience: November 4, 2021
Wonderful rug, great quality, and fast shipping! It's even more beautiful in person!
Friend referral
Beautiful colors and pattern with some neutrals thrown in
Date of experience: November 3, 2021
Ok But it took a long time for the product to come
Because I found a rug I think will work
Date of experience: November 3, 2021
Remarkably smooth from selection of the product to arrival at home
Was drawn to the style of rug that I hadnt seen elsewhere
Date of experience: October 17, 2021
Easy and found what I was looking for at a good price.
Found what I was looking gor
Date of experience: October 17, 2021
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Got the rugs very quickly and they look just like described. No complaints.
Date of experience: October 17, 2021
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you are loving your new rug!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Great price and product! I'll be back for more rugs!
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Price and style
Date of experience: October 17, 2021
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
Wow! Thank you for being a repeat customer!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
I love the rug and it was delivered to my house within 2 days of purchase
Date of experience: March 13, 2022
GREAT so many wonderful choices! Styles colors and quality
Variety --so many options in colors and sizes
Date of experience: December 31, 2021
"Well made rug Color, thickness was perfect, just like picture."
Date of experience: November 22, 2016
Excellent! Service. Quick delivery. Great price………
It had what I was looking for at a great price.
It was what I wanted.
Date of experience: November 28, 2021
Need a rug by this weekend
Date of experience: November 7, 2021
Really like the rug. Received it quickly and on time!
Date of experience: April 4, 2022
Great, love the choices, easy website. Would use again.
Style of rugs
Date of experience: October 6, 2021
Hi Janel,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are pleased you love our selection!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Easy ordering, nice carpet and quick delivery. No issues.
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We’ll rated product
Date of experience: March 24, 2022
Arrived very timely. Pad first. Rug next day. Both still in wrappings.
Facebook/Insta ads
Had the neutral look I was seeking. Rug will be used in my home office/den.
Date of experience: September 30, 2021
Hi Sallie,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you found the perfect rug for your space!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
This is the second rug I've ordered in a week. I loved my first one!
Date of experience: December 31, 2021
The website was great and easy. Sales fantastic. Expedient delivery.
Date of experience: November 29, 2021
Huge selection, simple to use website, easy process. Would recommend
Simple, easy and appreciate the pricing
Date of experience: November 27, 2021
I like how rare the colors are on this rug, its worth buying here.
Unique color for rugs that you can't buy by walking inside a store.
One of a kind designs.
Date of experience: October 17, 2021
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are pleased you love our selection!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
For more than twenty years, Rugs USA has helped our customers turn their house into a home, offering a stunning array of rug styles, materials, and sizes to suit every design need and budget. Whether you’re replacing one runner or redecorating an entire house, we take pride in helping you realize your vision. With over eight million rugs sold to more than one million homes, we are experienced in making your online shopping journey seamless: from selecting a rug style and size, to ordering and delivery, to education and support for how to care for your rug. We are able to keep our prices low and quality high by maintaining close relationships with the designers, artisans, and factories who make our goods.
Our customers inspire us. By helping you find the right rug at the right price and offering outstanding customer service, we cherish making life more beautiful for yourself and your family.
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support