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Rugs USA has a rating of 4.1 stars from 2,691 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs USA most frequently mention customer service, great quality, and fast delivery. Rugs USA ranks 9th among Home Decor sites.
This company does not typically respond to reviews
21,820 reviews
Colors are spot on with charcoal, olive, rust and some navy blending.
Date of experience: October 21, 2021
Item shipped quickly and arrived well packaged. I am very satisfied with my product.
Great prices and nice patterns + washable
To compliment my navy blue island in my kitchen
Date of experience: March 17, 2022
Looks awesome in nursery! Excellent customer service too.
Quick response and issue resolved.
Date of experience: September 29, 2021
Hi Carmen,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you found the perfect rug for your nursery!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Definitely won't order from this company again. Junk!
Liked the look of the rugs
Was the style and color
* Rugs USA attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 8, 2022
Hi Brianna,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are sorry to hear of these issues. This is not the experience we want for our customers. Someone will be reaching out to you directly regarding your concern.
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Delivery fast. Colors just like picture. Liked the idea could view in my room.
Variety in options. Price good
Date of experience: November 15, 2022
Fast easy shipping! Great communication and the rug is amazing quality!
Date of experience: July 4, 2022
Very nice product for home office as a bit of pop.
Needed a rug
Date of experience: September 15, 2022
Quick and easy. Good selection. You definitely can find anything you're searching for!
Date of experience: November 10, 2021
Date of experience: October 4, 2021
User friendly website and the rug exceeded my expectations.
Date of experience: November 11, 2021
Fantastic, easy, not my first time! Will buy from again in the further.
Jana Kramer
Date of experience: October 21, 2021
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
Wow! Thank you for being a repeat customer!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Great very happy and have bought other rugs before
Good quality
Date of experience: October 22, 2021
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Quality not what I expected. Very thin and curled on ends
Internet search for rugs of specific sizes
Color / size / pricing
Date of experience: October 22, 2021
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
Someone will be reaching out to you directly regarding your concern.
Best,
Rugs USA Customer Support
The rugs I choose were delivered on time with zero problems.
Date of experience: April 4, 2022
Easy online process, quick delivery. No difficulties.
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Pattern and texture for the right price
Date of experience: October 10, 2021
Hi Lauren,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
I'm glad we were able to meet your expectations!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Good service. Sent as expected. Great package and product
Online site with good prices
Price and similarity to higher priced ones in being same
Date of experience: September 18, 2021
Hi Linda,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
I'm glad we were able to meet your expectations!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Very satisfied with my purchase plus got a great discount! :)
Great service!
Date of experience: March 8, 2022
This rug is beautiful! Colors were perfect! Looks fantastic in my kitchen.
Date of experience: September 16, 2021
Hi Shelley,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you are loving your new Gold Honeycomb Labyrinth Area Rug!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Amazing customer care everytime I called for stock and delivery status!
Helpful representatives
Beautiful chesterfield sofa
Date of experience: January 16, 2022
Always a pleasure shopping here. Many rugs to choose from; ordering is easy, products are good.
Date of experience: January 17, 2022
Impressed with the colors, shapes, sizes, and quality.
The site was in my email.
Date of experience: January 14, 2022
Love the many choices and color options! Received prompt delivery of my new rugs.
Price - price - price
Date of experience: January 14, 2022
For more than twenty years, Rugs USA has helped our customers turn their house into a home, offering a stunning array of rug styles, materials, and sizes to suit every design need and budget. Whether you’re replacing one runner or redecorating an entire house, we take pride in helping you realize your vision. With over eight million rugs sold to more than one million homes, we are experienced in making your online shopping journey seamless: from selecting a rug style and size, to ordering and delivery, to education and support for how to care for your rug. We are able to keep our prices low and quality high by maintaining close relationships with the designers, artisans, and factories who make our goods.
Our customers inspire us. By helping you find the right rug at the right price and offering outstanding customer service, we cherish making life more beautiful for yourself and your family.
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support