- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Rugs USA has a rating of 4.1 stars from 2,691 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs USA most frequently mention customer service, great quality, and fast delivery. Rugs USA ranks 9th among Home Decor sites.
This company does not typically respond to reviews
21,820 reviews
Yes my rugs were delivered on time and they are beautiful
Date of experience: August 13, 2021
Good product, fast delivery, non slip, overall would buy again
Date of experience: August 11, 2021
Hi Elly,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
I'm glad we were able to meet your expectations and that you are loving your new rug!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
My experience was good. Loads of selections to choose from
I liked the selections and prices
I wanted a shiny look and a soft rug for my office area
Date of experience: February 7, 2022
Just got the rugs. Will give a review after I have them for some time.
Price and selection available.
Color and value
Date of experience: December 18, 2021
Nice selection and available sizes. Quick delivery.
Great pricing
Sizing availability
Date of experience: December 17, 2021
Great. Came quickly and was good quality. Will order again.
Date of experience: December 17, 2021
Easy and they had a deal for Black Friday. Overall really happy with my purchase
Date of experience: December 17, 2021
Delivered on time and no issues. I like the rug. Decent quality.
Date of experience: December 17, 2021
Exactly what we wanted, thank you. 10/10 would buy from here again
Date of experience: December 17, 2021
The rugs are beautiful and customer service was helpful
Date of experience: December 16, 2021
Quick delivery, good price, product looks as advertised.
Price range and rug pattern availability
Color, size, and price
Date of experience: December 16, 2021
Beautiful runner, colors were as described, quality for the price was great.
Price and availability.
Date of experience: August 15, 2021
Hi Karen,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
I'm glad we were able to meet your expectations & that you are loving your new rug!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Easy to find, fine looking products, hoping quality is as good!
Found what I had been looking for, hopefully!
Date of experience: November 20, 2021
Colors and quality in the two rugs are great. We would purchase them again.
Colors and design.
Date of experience: August 14, 2021
Hi Paul,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you are loving your new rugs!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Beautiful rug at a great price. Happy to have found this website!
Date of experience: May 6, 2022
Fast shipping and excellent product for the price!
Great prices and a lot of options
It went with my color scheme
Date of experience: August 14, 2021
Hi Cori,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you are loving your new Chindi Ivory Braided Area Rug!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Great selections, good quality at competitive prices.
Great selections, good quality at competitive prices.
Date of experience: August 14, 2021
Hi Jon,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Great selections, good quality at competitive prices.
Date of experience: July 25, 2021
Very Satisfied cause my wife chose this rug and if looks good where she want to put it.
Wife chose it
Wife chose it
Date of experience: May 4, 2022
Simple and easy! Product was exactly as described.
Date of experience: October 29, 2021
Reliable prompt delivery - goods as specified - satisfied
Excellent price and wide assortment to select from
Needed a replacement for the dining room
Date of experience: March 27, 2022
Easy shopping. Delivered on time. Prices were reasonable. Works well in my room
Ready to order
Date of experience: March 13, 2022
Easy to order. Came quickly. Was even better than the on line pictures.
We have several. Love your sales and promotions!
Date of experience: September 19, 2021
Hi Cynthia,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
Wow! Thank you for being a repeat customer! We are pleased you love our selection!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Great experience. Rug delivered with no issues. Very satisfied
Date of experience: September 17, 2021
Hi Whitney,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you are loving your new Gray Cassidy Classic Oriental Area Rug!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Love my new rug! Great online customer service! Would be buying from them again!
Date of experience: February 12, 2022
The issue was Fed-Ex it took them almost 12 days to deliver.
Date of experience: February 15, 2022
Hi Sharron,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
I see that you placed your order on December 27,2021 and FedEx delivered your order to you on December 30,2021.
We hope you are loving your new Orange Faded Geometric 6' 7" x 9' Area Rug!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
For more than twenty years, Rugs USA has helped our customers turn their house into a home, offering a stunning array of rug styles, materials, and sizes to suit every design need and budget. Whether you’re replacing one runner or redecorating an entire house, we take pride in helping you realize your vision. With over eight million rugs sold to more than one million homes, we are experienced in making your online shopping journey seamless: from selecting a rug style and size, to ordering and delivery, to education and support for how to care for your rug. We are able to keep our prices low and quality high by maintaining close relationships with the designers, artisans, and factories who make our goods.
Our customers inspire us. By helping you find the right rug at the right price and offering outstanding customer service, we cherish making life more beautiful for yourself and your family.
Hi Gail,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you are loving your new rugs!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support