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Rugs USA has a rating of 4.1 stars from 2,691 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs USA most frequently mention customer service, great quality, and fast delivery. Rugs USA ranks 9th among Home Decor sites.
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21,820 reviews
I am loving how this rug is making my living area look!
Date of experience: August 25, 2021
I have ordered rugs from you twice. Both were well priced and beautiful!
Price, quality, and looks.
It was bright and thick.
Date of experience: February 16, 2022
It was very fast shipping, perfect if you are about to move or in a rush!
Great price!
Cute color and design
Date of experience: August 25, 2021
Hi Riley,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you found the perfect rug for your space!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Haven't received the rug yet. Feeling very good due to great reviews.
Date of experience: August 24, 2021
Hi Ronda,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you found the perfect rug for your space!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Haven't received the rug yet. Feeling very good due to great reviews.
Date of experience: August 4, 2021
Clear choices, nice pictures of rugs to help in making choice, decisions-- yes!
Liked the many nice rugs and pictures to choose from -- love the rug I chose! Anxious to receive it!
Date of experience: June 11, 2022
So easy to order from such a huge variety of rugs. Prompt and fast delivery.
Awesome rugs
Great product
Date of experience: August 29, 2021
Hi Dolly,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
I'm glad we were able to meet your expectations & that you love our selection!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Love the mat, perfect for in front of my stove. Design is very nice too.
Date of experience: August 29, 2021
Hi Angela,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you are loving your new rug!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Love the rug. Rough initial buying experience. But they made up for it. Great customer service.
Date of experience: June 10, 2022
10% off when i sign up with my email... and then you don't offer the discount when I go to check out?
I shouldn't have. Follow up if you want - but not without that 10% discount. You basically just bait and switched $55.
* Rugs USA attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 18, 2022
Rug came with some imperfections and was a week late to arrive.
* Rugs USA attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 28, 2021
Hi John,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers.
We are sorry to hear of these issues. This is not the experience we want for our customers. Someone will be reaching out to you directly regarding your concern.
Best,
Rugs USA Customer Support
Lots of options, washable, stylish, cozy fast shipping
Easy shopping and a lot of positive reviews
Washable and stylish
Date of experience: August 28, 2021
Hi Tamika,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are pleased you had an easy shopping experience!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Easy shopping and a lot of positive reviews
Date of experience: August 7, 2021
Easy and Fast! Always check here before I look anywhere else.
Best selection and Pricing
Date of experience: May 10, 2022
Easy to order. Delivered timely. Rug brightens up the area.
Date of experience: November 23, 2021
Great experience, great experience, great experience!
Date of experience: August 25, 2021
Hi Andrea,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are pleased you had an easy shopping experience!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Second time I've purchased this product - have it in 2 colors.
Date of experience: April 13, 2022
Simple & quick to order. Rug came before due date. Great quality.
Reviews were good.
Color, size & price.
Date of experience: October 16, 2021
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Wish they took Apple Cash………………………………………………………………..
Need a frugal washable rug
Date of experience: March 29, 2022
Beautiful oriental weaving rugs for my house. Wonderful
Loved the one I have so I ordered some more
Date of experience: October 15, 2021
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Wonderful looking Rug! It's soft and good quality!
Date of experience: October 5, 2021
Hi Jamilla,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are pleased you had an easy shopping experience!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
It was good, no issues and appreciated the 10% off ~Kimberly
Need a new rug and like buying US products
Date of experience: March 15, 2022
Fast delivery and looks even better than pictured!
Date of experience: August 31, 2021
Hi Judith,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you are loving your new rug!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Easy and great value for the price. Also delivery was on time
Date of experience: September 1, 2021
Hi Patty,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
I'm glad we were able to meet your expectations!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Only place to buy nice rugs for good price. Will come back again
Date of experience: February 21, 2022
Live the rug good colors and quality. I have never been disappointed.
Date of experience: August 31, 2021
Hi Dale,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
I'm glad we were able to meet your expectations!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
For more than twenty years, Rugs USA has helped our customers turn their house into a home, offering a stunning array of rug styles, materials, and sizes to suit every design need and budget. Whether you’re replacing one runner or redecorating an entire house, we take pride in helping you realize your vision. With over eight million rugs sold to more than one million homes, we are experienced in making your online shopping journey seamless: from selecting a rug style and size, to ordering and delivery, to education and support for how to care for your rug. We are able to keep our prices low and quality high by maintaining close relationships with the designers, artisans, and factories who make our goods.
Our customers inspire us. By helping you find the right rug at the right price and offering outstanding customer service, we cherish making life more beautiful for yourself and your family.
Hi Ramis,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you are loving your new Off White Moroccan Tasseled Area Rug!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support