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RushOrderTees

Overview

RushOrderTees has a rating of 4.9 stars from 1,454 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and top notch. RushOrderTees ranks 4th among T Shirts sites.

service
118
value
100
shipping
92
returns
38
quality
114
This company responds to reviews on average within 6 days
How would you rate RushOrderTees?
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Michigan
1 review
0 helpful votes
Follow Jami R.
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GREAT service
December 22, 2020

I paid to have my order delivered to my house by a certain date. It did not arrive. The company refunded the extra shipping cost in less than 24 hours. Wow. They made a difficult situation more bearable. Thank you.

Date of experience: December 22, 2020
South Carolina
1 review
0 helpful votes
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Excellent customer service
December 14, 2022

When having difficulty placing an order online, I began a chat with Joshua F. He was concise in communicating, and efficient in correcting the issue. I was able to see a mock up of my order immediately. From there, I could quickly and easily place my order. I love that in a world where you can't just place one screen printing order (usually a minimum order of 12, etc. is required), this company will accommodate a single order. Joshua's quick work made my experience super easy. Also, as an addendum, I followed up with a phone call, and Jessica, who answered the phone was also efficient, helpful and cheerful! Will happily use this company again as the need arises.

Date of experience: December 14, 2022
Heather F. RushOrderTees Rep
over a year old

I am so glad to hear our team was bale to assist you and make sure you were all set. Thank you so much!

California
1 review
0 helpful votes
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Super Helpful Customer Service
April 20, 2023

The customer service is amazing. In addition to be hyper-responsive, they have very knowledgeable and helpful representatives. Tyler, in particular, was wonderful to work with. Overall excellent experience.

Date of experience: April 20, 2023
Heather F. RushOrderTees Rep
over a year old

We work hard to provide top notch service for our customers, thank you so much for recognizing this.

Tennessee
1 review
4 helpful votes
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Poor quality
July 31, 2022

I ordered t-shirts for my business. The shirts themselves were exactly what I ordered, however the print began to come of after 1st wash. They have been washed 3 times now and you can barely read my business name and phone number. These shirts were $35 each. I've reached out 2 times to them with no response. I will never use them again or refer them to anyone. If you want the poorest quality screen printing, and sorry customer service, then order from them.

Date of experience: July 31, 2022
Alyssa S. RushOrderTees Rep
over a year old

Hey Martin,
Thanks for reaching out about your order. We are sorry to hear your print has washed off and I would love to help you. Can you please send me an email to T.Mattis@RushOrderTees.com with your order number? I look forward to hearing from you!

Pennsylvania
1 review
0 helpful votes
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Ready for More!
October 8, 2019

We ordered t-shirts for the first time using Rush Order Tees last month for a work conference. Before Rush Order - we spent countless tries on finding a printer to help with no luck. Rush Order Tees was helpful throughout the order process. They made sure we had exactly what we needed, sent proofs for approval before they printed, and even followed up after we placed to ensure everything was correct! Thank you so much! You now have a customer for life. Our next event is coming soon. We'll be back for more!

Date of experience: October 8, 2019
Alyssa S. RushOrderTees Rep
over a year old

Hey Michelle! Glad you chose us to be your printing company! Sounds like you had a great overall experience! Let us know when you want to place another order!

New Hampshire
1 review
0 helpful votes
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Arrival time
December 14, 2022

Luke was very helpful in figuring out if my order would actually arrive within the estimated arrival date. We don't have a hard deadline time but it's still nice to get them when you tell customers you should have them by. He was very pleasant to work with!

Date of experience: December 14, 2022
Heather F. RushOrderTees Rep
over a year old

We are working really hard to make these deadlines and get people the holiday cheer they want. Thank you!

Iowa
1 review
0 helpful votes
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Great customer service!
October 27, 2023

I am very satisfied with the quality of the customer service offered by RushOrderTees. They were kind and quick about addressing a minor issue with my order. For that reason, I will definitely order from them again. Thank you!

Date of experience: October 26, 2023
Georgia
1 review
0 helpful votes
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Great Online Assistance
November 25, 2023

I ran into some difficulty completing my order online due to my own limited computer skills. I used the chat feature and was put in touch with a live representative of the company within 2-3 minutes. He was very patient and walked me through the process painlessly.

Date of experience: November 25, 2023
Heather F. RushOrderTees Rep
over a year old

We are always happy to help folks navigate our site. We are so glad we could help. Thank you!

Ohio
1 review
0 helpful votes
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Best customer service
January 24, 2023

My experience working with Josh Ferrara has been as easy and helpful as I could ask for. He is responsive, friendly, and goes above and beyond expectations. I will not be using any other company (or person) to order my shirts and I tell everyone who asks about y'all.
Thank you

Date of experience: January 24, 2023
Heather F. RushOrderTees Rep
over a year old

We love to see this. We say we have a great team but we love when the members of that team get recognized for their fantastic service. Thank you!

Illinois
1 review
0 helpful votes
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Quick - Efficient - Professionally Persistent
February 1, 2023

I started to make this order months ago. I knew I needed to get these sweaters ordered and kept putting off. Rush emailed me periodically, with my cart saved reminding me to place my order. Today I finally said, "let's just knock this out" after getting the email reminder. I spoke with a rep to see about our corporate affiliations, and was taken care of very well. Quick - Efficient checkout service and platform. Now- to see if the delivery meets the expectation!

Date of experience: February 1, 2023
Heather F. RushOrderTees Rep
over a year old

So glad you were able to finalize your order leave the rest to us and you should be good to go! Thank you