business logo of RushOrderTees

RushOrderTees

Overview

RushOrderTees has a rating of 4.9 stars from 1,525 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and top notch. RushOrderTees ranks 4th among T Shirts sites.

service
118
value
100
shipping
92
returns
38
quality
114
This company responds to reviews on average within 6 days
How would you rate RushOrderTees?
grey star
grey star
grey star
grey star
grey star
Massachusetts
1 review
0 helpful votes
Follow Matthew L.
Unfollow Matthew L.
Send Message
Share Review
Report Review

ROT Customer service
August 22, 2023

The logo on my ordered hoodie was printed larger than intended, so I called customer service in hopes of getting a replacement.

I was linked with a customer service rep who immediately sent an invoice for a new product. I didn't expect this to go as smooth as it did, and am very happy with the help I received.

Date of experience: August 22, 2023
Heather F. RushOrderTees Rep
over a year old

Fast and fresh, so glad we could help! Thank you

Texas
1 review
0 helpful votes
Follow Christopher G.
Unfollow Christopher G.
Send Message
Share Review
Report Review

Top Tier Products and Customer Service
December 7, 2022

Being somewhat homebound, I order many products online from computers to custom t-shirts.
Rush Order Tees produce great products at a reasonable price.
Customer Service is incredible. I get a HUMAN on the phone within seconds (try that with Xfinity, Mobile carrier or your Bank).
I had an issue with one of my latest orders. It was MY fault.
Jessica Moss, Senior Customer Care Specialist & team resolved the issue in my favor even though it was my fault.
Jessica was/is a pleasant, enthusiastic, and caring person.
She knows the Golden Rule of any business - when you treat your customers well, the 'bottom line' falls into place on it's own.
This review is real. I have NO personal connection to RushOrderTees and/or any of their employees.

Date of experience: December 7, 2022
Heather F. RushOrderTees Rep
over a year old

We really appreciate this glowing, honest review. We stand behind our motto..."Real People. Unreal Service." We do our best to provide great customer service and appreciate getting confirmation that we are getting it right. Thank you so much and we look forward to continuing to work with you!

Utah
1 review
0 helpful votes
Follow Linda Z.
Unfollow Linda Z.
Send Message
Share Review
Report Review

Luke saved me.
December 16, 2022

I needed one more hoodie for a Christmas guest who was added at the last minute. Luke walked me through what I needed to do. I should receive the additional sweatshirt on December 23, just in time! Luke was kind, informative, and very helpful. Thank you, Luke!

Date of experience: December 16, 2022
Heather F. RushOrderTees Rep
over a year old

Here to help with those last minute gift needs, glad he was able to assist. Thank you for this!

California
1 review
0 helpful votes
Follow Brad D.
Unfollow Brad D.
Send Message
Share Review
Report Review

Easy helpful process
June 4, 2024

I had a specialty printing need on one of my designs and Luke from customer service was awesome! He had me dialed in with no issues asap. Thanks for your help Luke!

Date of experience: May 25, 2024
Laura W. RushOrderTees Rep
10 months ago

Hey Brad! Glad Luke was happy to help!

New York
1 review
0 helpful votes
Follow Kathy U.
Unfollow Kathy U.
Send Message
Share Review
Report Review

Great quality product, I recommend this company!
November 10, 2023

I had a custom sweater made for my daughter's birthday. I wasn't sure what to expect. I have used other print services in the past and the quality wasn't that great. When we received the finished product, we were so happy with our purchase. The quality of the print is excellent and the material of the sweater feels expensive, nice and smooth. Love the variety of products and designer brands available. Overall impressed with this entire process, customer service and store.

Date of experience: November 10, 2023
Heather F. RushOrderTees Rep
over a year old

We love to hear that we were bale to get you product you loved! Thank you so much

New York
1 review
0 helpful votes
Follow Mohamed U.
Unfollow Mohamed U.
Send Message
Share Review
Report Review

Amazing quality and service
October 23, 2023

This company is a gem. I have placed orders twice already for my employees and each time, the service and the quality of the shirts/jackets was incredible.

They are in constant communication regarding the orders. Their response to inquires is almost immediate and the quality of the items we received and the custom designs we asked for, were exactly what we wanted.

It is difficult to find companies like this - who provide quality products and excellent service.

Thank you again. I wish I found you years ago!

Date of experience: October 23, 2023
Heather F. RushOrderTees Rep
over a year old

We love to hear this and are so excited to continue working with you. Thank you for this lovely review

Illinois
1 review
0 helpful votes
Follow Chas M.
Unfollow Chas M.
Send Message
Share Review
Report Review

Very helpful customer service!
September 12, 2023

I had a few different questions and situations that came up with my recent order for t-shirts. All were handled quickly and with ease by each team member I spoke with. I feel comfortable that my order will arrive correct and on time thanks to their help!

Date of experience: September 12, 2023
Heather F. RushOrderTees Rep
over a year old

So glad we were able to work together to give you a great experience. Thank you!

Ohio
1 review
0 helpful votes
Follow Dolores G.
Unfollow Dolores G.
Send Message
Share Review
Report Review

Mom's Memorial Tee Shirt
July 20, 2023

The first shirt I ordered was wrong, but when I called them and told them they listened to what I said I wanted. They immediately fixed the problem and sent me the corrected tee shirt. It turned out beautifully and I didn't have to wait weeks to get it. They are very committed to making sure that their customers are very happy with their products. I think I will order again with something a little easier to do. Thank you all for a job well done. I love my mom's memorial tee shirt and now she will be with me at my family reunion this weekend.

Date of experience: July 20, 2023
Heather F. RushOrderTees Rep
over a year old

So happy to hear we were able to fix something that was so special to you. Thank you for the chance to make it right and for this lovely review, look forward to working with you again.

Pennsylvania
1 review
0 helpful votes
Follow John M.
Unfollow John M.
Send Message
Share Review
Report Review

First Order Was Great!
November 3, 2023

We had a last minute need for a T-shirt to be made. We were worried because the image was a complex large graphic with a lot of colors. And we needed a certain type of material and style of the shirt as well. We ordered on a Sat with a promise of delivery for the following Wed. And we had no time buffer for delivery either so we just held our breath that the shirt would show and be of a decent quality.

So we were really pleased when the shirt arrived not only with great quality but also exactly on time as promised! We had a couple questions before the shirt shipped which were promptly answered. And the ordering app was easy to use. Overall will absolutely be using RushOrderTees again!

Date of experience: November 3, 2023
Heather F. RushOrderTees Rep
over a year old

So glad we could move fast enough to pull of your design, make it look great, and get it to you right in time. Thank you so much for this lovely review.

Louisiana
1 review
2 helpful votes
Follow Cam R.
Unfollow Cam R.
Send Message
Share Review
Report Review

Awesome
June 16, 2020

Outstanding customer service, I wish I could remember her name but she was awesome! She helped me fix my order on one of the T-Shirts and instead of me having to return the shirt I sent her a picture of the mistake made and they sent me 2 free shirts no charge! Thank you!

Date of experience: June 15, 2020
Florida
1 review
0 helpful votes
Follow Robert Z.
Unfollow Robert Z.
Send Message
Share Review
Report Review

Rob's Personnel Shirt Designs
May 11, 2023

I have worked twice with Rush Order Tees and both times they were great. The Art Team & Production Team were super professional. The communication throughout the entire group is exceptional.
If I can think of it, they can make it.
Thank you Rush Order Tees, can't wait for the next one.
Rob Campbell

Date of experience: May 11, 2023
Heather F. RushOrderTees Rep
over a year old

We can't wait for the next project either, happy to help. Thank you for this!

Indiana
1 review
1 helpful vote
Follow Destiny d.
Unfollow Destiny d.
Send Message
Share Review
Report Review

Dont order!
June 14, 2019

Horrible service! No one ever answers the phone and my order is now late. You will not get order when it says gauranteed by the date given. Wish i had never ordered. Im going to talk to my bank. Seems like company is a fraud. No one is available to ever chat online either. DONT order from them! Very upset this was supposed to be a fathers day gift now it wont be here by then when it was supposed to be. Regret ordering from rushordertees

Date of experience: June 14, 2019
Illinois
1 review
0 helpful votes
Follow Adam E.
Unfollow Adam E.
Send Message
Share Review
Report Review

Great products and customer service
December 6, 2022

We changed from a different vendor to Rush Order Tees because of the lower price. We were very satisfied with the product and how our design came out. We had to add a small reorder due to adding several employees, and they worked with us to keep the price per item down with the low quantity.

Date of experience: December 6, 2022
Heather F. RushOrderTees Rep
over a year old

This is music to our ears! This wonderful review is appreciated by everybody on our team, thank you!

Wisconsin
1 review
0 helpful votes
Follow Whitney W.
Unfollow Whitney W.
Send Message
Share Review
Report Review

Helped me with swapping products
July 10, 2023

Due to stock issues, they told me that they would replace my product with something they thought was similar. I didn't like what was selected so I reached out and switched over to a different product via chat.

Date of experience: July 10, 2023
Heather F. RushOrderTees Rep
over a year old

Happy to have helped, thank you!

Washington
1 review
0 helpful votes
Follow Darrel Z.
Unfollow Darrel Z.
Send Message
Share Review
Report Review

Perfect customer support
December 21, 2023

My original order was lost not due to rush order tee just ended up lost in the mail and customer support was able to reorder and expedite the order at no additional fees to me they are very helpful and even when I got my order they reached out to make sure I got my order on time over all fantastic support and quality of work and the sweatshirts looked fantastic for our company holiday party

Date of experience: December 21, 2023
Laura W. RushOrderTees Rep
over a year old

We are always happy to help!

Pennsylvania
1 review
0 helpful votes
Follow Vincent B.
Unfollow Vincent B.
Send Message
Share Review
Report Review

Last Minute Big Rush
October 13, 2019

Rush Order Tees came through for my last minute order. I needed 300 shirts for a fall festival. I was really nervous that I wouldn't have t-shirts for my event. After shopping around different companies, Rush Order Tees were able to come through with a guaranteed delivery date to save the day. Their customer service were so helpful and the final product was exactly as I imagined. It was a super easy process. I will be ordering again for my next event.

Date of experience: October 11, 2019
Alyssa S. RushOrderTees Rep
over a year old

Hey Vincent! Glad we could get you those last minute shirts for your festival. Let us know when the next event is so we can print some more shirts for you!

New Jersey
1 review
0 helpful votes
Follow stacy I.
Unfollow stacy I.
Send Message
Share Review
Report Review

Tyler was great!
November 29, 2022

I needed help with a design and ordering and Tyler made both easy! I'm a returning customer (4 years now i think?) and every holiday season i have a good experience with rush order tees. This year was no exception. Thanks for helping and providing exceptional customer service, Tyler!

Date of experience: November 29, 2022
Heather F. RushOrderTees Rep
over a year old

Oh there's no place like ROT for the holidays! So glad you keep coming back to a great experience, thank you for this!

Florida
1 review
0 helpful votes
Follow Monica O.
Unfollow Monica O.
Send Message
Share Review
Report Review

Angel
August 7, 2023

The online ordering process for additional edits was not clear and I reached out via chat and Angel assisted me with no problems. It was a great experience that I have had via chat with any company in a long time.

Date of experience: August 7, 2023
Heather F. RushOrderTees Rep
over a year old

We love to hear this, the chat team is fantastic. Thank you!

Montana
1 review
0 helpful votes
Follow Julie N.
Unfollow Julie N.
Send Message
Share Review
Report Review

Fantastic response
May 11, 2023

I was looking to replicate a design that I had ordered in the past in adult sizes, and was having trouble finding the same product on the online store. Geraldine was able to find the youth version for me within a few minutes, thanks so much for this service!

Date of experience: May 11, 2023
Heather F. RushOrderTees Rep
over a year old

She is so fast and so helpful. I love seeing that you were in good hands. Thank you!

Canada
1 review
0 helpful votes
Follow Sheila Q.
Unfollow Sheila Q.
Send Message
Share Review
Report Review

Live chat
November 25, 2022

I reached out to the live chat option as I had a design question after I submitted my order. Luke was great. He was able to help. And Very precise. No confusion. I look forward to when my product arrives. Thanks.

Date of experience: November 25, 2022
Alyssa S. RushOrderTees Rep
over a year old

Thanks, Sheila!