business logo of RushOrderTees

RushOrderTees

Overview

RushOrderTees has a rating of 4.9 stars from 1,526 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and top notch. RushOrderTees ranks 4th among T Shirts sites.

service
118
value
100
shipping
92
returns
38
quality
114
This company responds to reviews on average within 6 days
How would you rate RushOrderTees?
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New Jersey
1 review
0 helpful votes
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Fifth time ordering with Rush Order Tees
April 21, 2023

Every time I've used Rush Order, the live chat is very helpful and gets me set up with an order in a matter of minutes. Their shirts are high quality, the design great and they arrived early. Thanks!

Date of experience: April 21, 2023
Heather F. RushOrderTees Rep
over a year old

We love when people keep coming back because of the service we provide. Thank you so much and we look forward to continuing to work with you!

Oregon
1 review
0 helpful votes
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Super Helpful Team!
December 1, 2022

So far everyone I've chatted with at Rush Order Tees has been so friendly and super helpful! It's made the experience a breeze! I can't wait to receive our order :)

Date of experience: December 1, 2022
Heather F. RushOrderTees Rep
over a year old

Awwww that is so sweet, we try to be user friendly on line and in person! SO glad you notice and thanks for this great review!

New Jersey
1 review
0 helpful votes
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Incredible customer service as always!
May 13, 2024

Justyne was a huge help in fixing my shipping date. It is SO helpful to have a live chat with a real person to be able to work through problems with, and they were kind and extremely accommodating!

Date of experience: May 3, 2024
Laura W. RushOrderTees Rep
11 months ago

Hi Meredith, Thank you for your feedback! Justyne is great and we are so happy she was able to help!

Pennsylvania
1 review
3 helpful votes
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Good afternoon, Rush Order Tees –
I want to send a quick note to express my gratitude for an amazing purchasing experience. I was given a daunting task to order t-shirts for a race in which my company will be participating. The internet is flooded with similar companies like yours and I was overwhelmed with all the offerings, but Rush Order Tees stood apart from the rest. You may offer the same products as your competitors, but your service is beyond exceptional.

I was contacted by Leslie McFarland and she answered several inquiries I had about your products. Her responses were quick and helpful. We emailed back and forth and I decided to contact her via phone. She continued to be just as helpful providing suggestions, substitutes, sizing recommendations, etc. She knew exactly what I wanted and made this process painless.

It is very hard to come by great service representatives. Leslie is very personable and knows how to handle customer problems and provides solutions fast.

Thank you so much for retaining great talent. Earl Energy plans on continuing business with Rush Order Tees!
Liz

Date of experience: February 12, 2011
District of Columbia
1 review
4 helpful votes
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Meh
March 1, 2022

Nice print colors, will have to see if ink lasts. Other than that, disappointed. Shirt reviews said size runs average, but my shirts clearly run small. Shirts also not at all extra long as shown in images. Gf is only 5' tall and says the Small is uncomfortably tight. Everyone else preferred a size up too. I ordered half smalls and now it's probably gonna take me years to sell 25 shirts. They said they'd send me a coupon for reviewing but I guess they don't do that if you only give their shirts 3 stars bc I reviewed them days ago.

Said they'd send me a "proof" before finalizing my order... all they did was wait until the day before shipping to email me a link to review my order online, looking exactly the same on screen as before, and ask me to leave a note if I wanted them to make simple edits which could hypothetically delay shipping. WTF was that?

I still give them 2 stars bc shirts look nice and arrived on time (one day after shipping, but 2 weeks after ordering).

Also, their site is a bit opaque. I can save and return to designs, but they are only identified by the name I give them. So for example, there is no way to go back and find what shirt style I actually ordered to check if I remembered its individual reviews correctly. In fact I also went back and looked through all purple v-neck shirts they have for order currently and can't find the one I ordered at all. It's like they're constantly cycling through different versions of shirts so you're unlikely to get the one you actually ordered.

Date of experience: March 1, 2022
West Virginia
1 review
0 helpful votes
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Fast and answered my questions
December 21, 2022

Luke quickly answered and said he would follow up with the production team to ensure my logo was printed correctly. Will be sure to order again and great customer service

Date of experience: December 21, 2022
Heather F. RushOrderTees Rep
over a year old

Happy to help and make sure you get what you want! Thank you for this!

Massachusetts
1 review
0 helpful votes
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Amazing work!
November 19, 2022

Was definitely not expecting my order done so fast especially shipped and delivered by Nov 19 when expected delivery was 23-29 the work is amazing very happy with the quality

Date of experience: November 19, 2022
Heather F. RushOrderTees Rep
over a year old

We will never not love surprising people with our quick turn around times! Thanks!

Virginia
1 review
0 helpful votes
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I ordered T-shirt's for expedited shipping and each time I called I got a different story on why it was delayed. They do not "rush order" shirts at all. I'd go with a more trusted company.

Date of experience: June 18, 2022
West Virginia
1 review
0 helpful votes
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Awesome Service
June 10, 2024

I had the best of service. A couple of questions while designing, checking out, and even after checkout. Luke helped get everything in order.

Date of experience: May 31, 2024
Laura W. RushOrderTees Rep
11 months ago

Awesome to hear!

California
1 review
0 helpful votes
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Luke was great!
January 24, 2024

Luke was clear, helpful, and worked with me to get my order placed! Really appreciated the help combining items to make our order more affordable! We will definitely use Rush Order Tees again!

Date of experience: January 24, 2024
Laura W. RushOrderTees Rep
over a year old

WE love Luke, and are so happy to hear he was able to help you with your order!

Wisconsin
1 review
0 helpful votes
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Corrected shipping mishap
December 1, 2023

Jessica Moss exceeded my expectations and made left no doubt I would receive my order on time. Even after UPS dropped the ball she was able to recover and save the day.
100 percent satisfied.

Date of experience: December 1, 2023
Laura W. RushOrderTees Rep
over a year old

Thanks for taking the time to leave such a kind review! We are very lucky to have Jess on our team!

California
1 review
0 helpful votes
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Excellent customer service (Jessica Moss)
November 11, 2023

I had a slightly delayed delivery due to a UPS mishap. Nothing to do with Rush Order Tees but Jessica went above and beyond to make sure I was taken care of and dealt with UPS for me. Easily the best customer service I've had for a long time.

Date of experience: November 11, 2023
Heather F. RushOrderTees Rep
over a year old

She is fantastic at dealing with UPS issues and so glad she could help you! Thank you

Massachusetts
1 review
0 helpful votes
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Custom Order with Geraldine
December 30, 2022

Excellent customer service! Geraldine helped us figure out how to be more efficient with our artwork and was patient despite my blundering. Very excited to see our final order!

Date of experience: December 30, 2022
Heather F. RushOrderTees Rep
over a year old

We have a great team of people who are always happy to help, Geraldine is one of our finest! Thank you so much for this!

Idaho
1 review
0 helpful votes
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Adding extras to my existing order
October 3, 2023

I reached out to inquire if I could add a few extras to my existing order. The person who helped me was very helpful, quick and efficient! Great service!

Date of experience: October 3, 2023
Heather F. RushOrderTees Rep
over a year old

Real people. Unreal service. We love living up to that. Thank you so much!

Massachusetts
1 review
0 helpful votes
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The design and ordering process has been great. When I needed support, Luke was very pleasant and helpful. As a repeat customer, I plan on using Rush Order Tees as my go-to for customized products.

Date of experience: May 25, 2023
Heather F. RushOrderTees Rep
over a year old

We love to hear this and look forward to working with you on future projects! Thank you!

Pennsylvania
1 review
0 helpful votes
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Baseball Uniforms
October 16, 2019

I was in charge of ordering the baseball uniforms for the kids fall ball league. A friend of mine recommended rush order tees since they were a local company. Rush Ordee Tees did not disappoint. I used their site to create the team logo. It was really easy. Tons of fonts and clipart to choose from. It took me five minutes. I ended up ordering screen printing on the front and got custom vinyl names and numbers on the back for the baseball tees. I only got screen printing on the hoodies. Lastly, my sales representative recommended embroidering my design on the hats. The hats look top notch. I am very pleased with the whole process and the final product I received.

Date of experience: October 15, 2019
Alyssa S. RushOrderTees Rep
over a year old

Hey Jesse! Glad we could hook the team up with some swag for your fall ball league! Let us know about future orders! Talk soon!

New York
1 review
0 helpful votes
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Fast, Friendly Service
April 18, 2023

I've ordered from Rush Order Tees a few times now for my softball team shirts and sweatshirts. Quality is great, service is awesome, shipping/production is quick. Highly recommend.

Date of experience: April 18, 2023
Heather F. RushOrderTees Rep
over a year old

We love to hear that service is a reason people keep coming back, we have a great team that we have a lot of pride in. Thank you so much for this!

Nevada
1 review
0 helpful votes
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Great service!
May 31, 2023

I Had an issue with approving my art on my phone and they helped me do it online instead Super fast and friendly. Our work shirts look amazing online can't wait to wear one.

Date of experience: May 31, 2023
Heather F. RushOrderTees Rep
over a year old

Glad we were able to work with to update that quickly, thank you for this!

Pennsylvania
1 review
0 helpful votes
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Image quality questions
September 27, 2023

Clear and quick responses to my questions regarding the design process and the final product. Was told if there are any issues with image clarity and quality, that a team member would contact me.

Date of experience: September 27, 2023
Heather F. RushOrderTees Rep
over a year old

Happy to hear you are enjoying the process. Thank you for this!

Indiana
1 review
0 helpful votes
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Great service!
November 17, 2022

Joshua F was super helpful with confirming my items were in stock and providing a coupon code to help reduce the cost as we are a non-profit and purchasing these items for our youth.

Date of experience: November 17, 2022
Alyssa S. RushOrderTees Rep
over a year old

Woot woot yay Joshua