RushOrderTees has a rating of 4.9 stars from 1,526 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and top notch. RushOrderTees ranks 4th among T Shirts sites.
Every time I've used Rush Order, the live chat is very helpful and gets me set up with an order in a matter of minutes. Their shirts are high quality, the design great and they arrived early. Thanks!
So far everyone I've chatted with at Rush Order Tees has been so friendly and super helpful! It's made the experience a breeze! I can't wait to receive our order :)
Awwww that is so sweet, we try to be user friendly on line and in person! SO glad you notice and thanks for this great review!
Justyne was a huge help in fixing my shipping date. It is SO helpful to have a live chat with a real person to be able to work through problems with, and they were kind and extremely accommodating!
Hi Meredith, Thank you for your feedback! Justyne is great and we are so happy she was able to help!
Good afternoon, Rush Order Tees –
I want to send a quick note to express my gratitude for an amazing purchasing experience. I was given a daunting task to order t-shirts for a race in which my company will be participating. The internet is flooded with similar companies like yours and I was overwhelmed with all the offerings, but Rush Order Tees stood apart from the rest. You may offer the same products as your competitors, but your service is beyond exceptional.
I was contacted by Leslie McFarland and she answered several inquiries I had about your products. Her responses were quick and helpful. We emailed back and forth and I decided to contact her via phone. She continued to be just as helpful providing suggestions, substitutes, sizing recommendations, etc. She knew exactly what I wanted and made this process painless.
It is very hard to come by great service representatives. Leslie is very personable and knows how to handle customer problems and provides solutions fast.
Thank you so much for retaining great talent. Earl Energy plans on continuing business with Rush Order Tees!
Liz
Nice print colors, will have to see if ink lasts. Other than that, disappointed. Shirt reviews said size runs average, but my shirts clearly run small. Shirts also not at all extra long as shown in images. Gf is only 5' tall and says the Small is uncomfortably tight. Everyone else preferred a size up too. I ordered half smalls and now it's probably gonna take me years to sell 25 shirts. They said they'd send me a coupon for reviewing but I guess they don't do that if you only give their shirts 3 stars bc I reviewed them days ago.
Said they'd send me a "proof" before finalizing my order... all they did was wait until the day before shipping to email me a link to review my order online, looking exactly the same on screen as before, and ask me to leave a note if I wanted them to make simple edits which could hypothetically delay shipping. WTF was that?
I still give them 2 stars bc shirts look nice and arrived on time (one day after shipping, but 2 weeks after ordering).
Also, their site is a bit opaque. I can save and return to designs, but they are only identified by the name I give them. So for example, there is no way to go back and find what shirt style I actually ordered to check if I remembered its individual reviews correctly. In fact I also went back and looked through all purple v-neck shirts they have for order currently and can't find the one I ordered at all. It's like they're constantly cycling through different versions of shirts so you're unlikely to get the one you actually ordered.
Luke quickly answered and said he would follow up with the production team to ensure my logo was printed correctly. Will be sure to order again and great customer service
Happy to help and make sure you get what you want! Thank you for this!
Was definitely not expecting my order done so fast especially shipped and delivered by Nov 19 when expected delivery was 23-29 the work is amazing very happy with the quality
We will never not love surprising people with our quick turn around times! Thanks!
I ordered T-shirt's for expedited shipping and each time I called I got a different story on why it was delayed. They do not "rush order" shirts at all. I'd go with a more trusted company.
I had the best of service. A couple of questions while designing, checking out, and even after checkout. Luke helped get everything in order.
Awesome to hear!
Luke was clear, helpful, and worked with me to get my order placed! Really appreciated the help combining items to make our order more affordable! We will definitely use Rush Order Tees again!
WE love Luke, and are so happy to hear he was able to help you with your order!
Jessica Moss exceeded my expectations and made left no doubt I would receive my order on time. Even after UPS dropped the ball she was able to recover and save the day.
100 percent satisfied.
Thanks for taking the time to leave such a kind review! We are very lucky to have Jess on our team!
I had a slightly delayed delivery due to a UPS mishap. Nothing to do with Rush Order Tees but Jessica went above and beyond to make sure I was taken care of and dealt with UPS for me. Easily the best customer service I've had for a long time.
She is fantastic at dealing with UPS issues and so glad she could help you! Thank you
Excellent customer service! Geraldine helped us figure out how to be more efficient with our artwork and was patient despite my blundering. Very excited to see our final order!
We have a great team of people who are always happy to help, Geraldine is one of our finest! Thank you so much for this!
I reached out to inquire if I could add a few extras to my existing order. The person who helped me was very helpful, quick and efficient! Great service!
Real people. Unreal service. We love living up to that. Thank you so much!
The design and ordering process has been great. When I needed support, Luke was very pleasant and helpful. As a repeat customer, I plan on using Rush Order Tees as my go-to for customized products.
We love to hear this and look forward to working with you on future projects! Thank you!
I was in charge of ordering the baseball uniforms for the kids fall ball league. A friend of mine recommended rush order tees since they were a local company. Rush Ordee Tees did not disappoint. I used their site to create the team logo. It was really easy. Tons of fonts and clipart to choose from. It took me five minutes. I ended up ordering screen printing on the front and got custom vinyl names and numbers on the back for the baseball tees. I only got screen printing on the hoodies. Lastly, my sales representative recommended embroidering my design on the hats. The hats look top notch. I am very pleased with the whole process and the final product I received.
Hey Jesse! Glad we could hook the team up with some swag for your fall ball league! Let us know about future orders! Talk soon!
I've ordered from Rush Order Tees a few times now for my softball team shirts and sweatshirts. Quality is great, service is awesome, shipping/production is quick. Highly recommend.
We love to hear that service is a reason people keep coming back, we have a great team that we have a lot of pride in. Thank you so much for this!
I Had an issue with approving my art on my phone and they helped me do it online instead Super fast and friendly. Our work shirts look amazing online can't wait to wear one.
Glad we were able to work with to update that quickly, thank you for this!
Clear and quick responses to my questions regarding the design process and the final product. Was told if there are any issues with image clarity and quality, that a team member would contact me.
Happy to hear you are enjoying the process. Thank you for this!
Joshua F was super helpful with confirming my items were in stock and providing a coupon code to help reduce the cost as we are a non-profit and purchasing these items for our youth.
Woot woot yay Joshua
Answer: They are very legit. You should go to them first. And second if the first time doesn't work.
Answer: Easy to get a hold of them but they still are unhelpful
Answer: Super easy! I had concerns about my design and wanted to see if they could reprint it in a larger font. I just reached out to the chatting service on their website, then received an email explaining my options within five minutes.
We love when people keep coming back because of the service we provide. Thank you so much and we look forward to continuing to work with you!