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Texas
1 review
0 helpful votes
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My review of Ryobi products would be incomplete without mentioning Homedepot.
I didn't really pay much attention to the Ryibi brand when they first came out, preferring to stay with the more established tool brands. However, with my and son's recent purchases of Ryobi products, I have been exceedingly satisfied with their performance and endurance including my most recent purchase of a Ryobi 3200 psi pressure washer online from Homedepot. I had no problems placing my order online and the unit was delivered promptly, and on the scheduled date via UPS. However, when I took the unit out of the box I was deeply disappointed because the spray wand handle was broken.
Needless to say I returned the unit to Homedepot. The associate at the Service Desk said that since it was an online purchase she would have to call the central office for instructions on what to do. Central office said I should take it back home and UPS would pick it up to which I responded that I didn't wish to lug it back home and rather leave it at Homedepot.
After several attempts to enter my credit card number to the Central office via the Homedepot landline phone, and/or my cell phone which took about an hour the Associate at the Service Counter ended up placing the order for me.
For my inconvenience, and my time lost Homedepot a generous discount (customer satisfaction) on top of my military discount which I had already received. My new Ryobi pressure washer arrived two days later, intact. All is well that ends well. Ryobi, you did well in selecting Homedepot as one of your outlets. They did a great job of promoting your product and their commitment to customer satisfaction.

Date of experience: June 21, 2023
Florida
1 review
0 helpful votes
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Great Tools
June 24, 2023

Easy to use even for a woman.I recommend this to to any body.Its light weight and easy to handle even for me who is a women.

Date of experience: June 23, 2023
Canada
1 review
0 helpful votes
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Great tool
July 29, 2021

I love this tool it's the best I love the table saw it's so small and nut and really great for my use

Date of experience: July 28, 2021
Texas
1 review
0 helpful votes
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Nice product
March 20, 2022

Always buy quality tools. I love Lowe's. I love Lowe's I love Lowe's. Plants aren't that good for men when shopping for tools. I love Lowe's

Date of experience: March 19, 2022
Pennsylvania
1 review
0 helpful votes
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Just purchased a lawn trimmer, does everything I expected. Happy with my purchase. Very light and easy to operate.

Date of experience: May 2, 2022
Illinois
2 reviews
0 helpful votes
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Performance
November 29, 2021

All Ryobitools make projects become a lot easy great tools. From homeowner to people workings on constructions I am sure they appreciate the value

Date of experience: November 29, 2021
Alabama
1 review
0 helpful votes
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Give them hell
December 24, 2021

I punish my Ryobi tools to the fullest extent possible, so they must be good. For China made products, these are great.

Date of experience: December 24, 2021
South Carolina
2 reviews
0 helpful votes
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My electric pressure washer is easy to use, light & does a great job cleaning the driveway, and home

Date of experience: September 12, 2020
Washington
1 review
0 helpful votes
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Outstanding piece of equipment, sturdy, easy to put together, little or no maintenance,
And does an exceptional job on the ground.

Date of experience: May 8, 2022
Kansas
1 review
2 helpful votes
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Ryobi mower is horrible
September 18, 2020

The thing never works. Worst purchase and I love other Ryobi products. Unfortunate buy. It will stop every five seconds no matter what you do.

Date of experience: September 18, 2020
New York
1 review
0 helpful votes
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Just purchased a 10 inch weed and blower combo, 18 volt lithium, battery. Put it together simple to do.

Date of experience: May 19, 2019
Minnesota
1 review
0 helpful votes
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Easy to use. I have long overdue brush cutting and it is perfect for the job. Would recommend Ryobi products.

Date of experience: September 1, 2020
Alabama
1 review
1 helpful vote
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Very satisfied with my tools I purchased at Home Depot. Good store to purchase Ryobi equipment.
Johnny Stringer

Date of experience: November 29, 2022
Georgia
2 reviews
0 helpful votes
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Long lasting
June 23, 2022

I've been using my Ryobi tools for over 10 years and have not had a problem with any of them batteries are still good everything works great

Date of experience: June 22, 2022
Canada
1 review
0 helpful votes
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Good tools
May 29, 2023

Ryobi Tools has a rating of 4.32 stars from 665 reviews, indicating that most customers are generally satisfied with their purchases.

Date of experience: May 28, 2023
Michigan
1 review
0 helpful votes
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Great tools
May 6, 2022

Have several Ryobi tools, they all work great just got weed whip and leaf blower for Birthday love them!

Date of experience: May 6, 2022
Pennsylvania
1 review
0 helpful votes
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Great products
July 19, 2021

A very well product 100per satisfied easy to work with lite weight I have different Ryobi tools all of them are made very well Thank you

Date of experience: July 18, 2021
Texas
2 reviews
0 helpful votes
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Daylight
July 6, 2022

I bought a ryboi p7171 led spotlight, it is the brightest light I have ever seen, it's great light's up the whole yard.! Buy one yiu won't regret it.

Date of experience: July 6, 2022
Florida
1 review
0 helpful votes
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Good sprayer
July 11, 2020

With arthritus having this power sprayer is a blessing. The spreyer is easy7 to use and care for great but.

Date of experience: July 11, 2020
Virginia
1 review
0 helpful votes
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Less than a year ago I purchased a 40V, brushless self-propelled Ryobi RY******* mower at home depot. After two uses it died, and Home Depot replaced it. Now, just a few uses removed from that, it has gone haywire. Self propel does not work, blade engages when it isn't supposed to (huge safety issue). Since I am outside of 90 days Home Depot will not replace. Stayed on hold for an hour and 22 minutes with Ryobi and never got anyone on the phone. I gave up and texted, and here is what Ryobi did for me: They told me I could ship a lawnmower off for repair AT MY EXPENSE (they would pay return shipping). When I told them that didn't work for me (how does one box up and ship a lawnmower?), they found me a service center with a 4.5 week backlog. When I asked them how I was to cut my lawn for that month+, they suggested I rent a lawnmower at Home Depot ($40 a pop). When I texted back they gave me a different service center, much farther from my house, with a 3 week backlog behind DOZENS of other Ryobi electric lawn mowers already in for service. While not explicit, the service attendant on duty made it pretty clear I own a lemon and that I bought it from a company that does stand behind their products. I will be out of pocket for some of this repair, will have to pay someone to cut my grass and will have to make time to drop it off and pick it up.

I am a busy professional and I take great pride in the appearance of my home and lawn. I bought this mower because I thought I was buying a top of the line product that would help me maintain my lawn well and in a more environmentally responsible manner. Two mowers down in less than a year tells me Ryobi has some serious problems they are not owning.

Sadly, I already purchased a Ryobi electric line trimmer and I am "in bed" with them over $1000. This will be the only time I get either of these things fixed, then I am done with Ryobi forever.

See bright green, run away! Do not buy this lawnmower!

Date of experience: May 10, 2023

Overview

Ryobi Tools has a rating of 3.4 stars from 795 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ryobi Tools most frequently mention home depot, light weight and lawn mower. Ryobi Tools ranks 3rd among Tools sites.

service
302
value
411
shipping
191
returns
164
quality
410
+176