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How would you rate Ryobi Tools?
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Colorado
1 review
0 helpful votes
Follow Matthew H.
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My 1st trimmer died on me after 2+years I was lost without it. Had to get another one. Ilove it. Iwould strongly that you get one.

Date of experience: May 8, 2020
Oregon
1 review
0 helpful votes
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Love it
May 14, 2023

Love it, easy frendly strong small everything in one's... use universal battery for the brand, very light

Date of experience: May 13, 2023
Connecticut
1 review
0 helpful votes
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I bought a gasoline fueled 30 cc 4 cycle string trimmer. In June 2021. Easy to put together and ready for use. Works great!

Date of experience: June 27, 2021
Canada
1 review
0 helpful votes
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Satisfied customer
July 9, 2021

Pleased with the combo set l bought. Ry*******vnm cordless leaf blower and cordless grass trimmer.
Operates very quiet and delievers power.

Date of experience: July 8, 2021
Washington
1 review
0 helpful votes
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Power washer
September 13, 2021

Very easy to use & very efficient. RYOBI tools are sturdy & made to last. RYOBI products are the best!

Date of experience: September 11, 2021
Florida
100 reviews
130 helpful votes
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Battery Powered Mower
March 31, 2018

I have been wanting a battery operated mower for a long time. But was put off by the price. I finally bought a self-propelled, battery operated mower by Ryobi. I also bought a 2nd battery as a back up. I couldn't be happier with this mower. Although it does not have the power of a gas mower, it is quiet. I don't have to buy gas or oil anymore. I push one button and it comes alive. Pull one off two levers and it's off at a speed I select with a sliding button. I use it on mulch mode and it leaves no grass clumps behind. It is lighter than a gas mower. The handle folds into the body and the mower can be stored in an upright position or hung from the wall.
The following comments are added at a much later date: I had one of the larger batteries charging in the garage unattended. I did not know it had caught fire until my room-mate told me there was smoke in the house. Searched the house and found no fire. When I opened the garage door, it was like fireworks from the 4th of July. The batter was on fire and repeatedly exploding. (It was on a fast charger.) Used three fire extinguishers to no avail. Had to finally call the fire department. They hosed it with water. It took a friend and I two days to clean the worst of the smoke damage from inside the house. Still haven't done the garage yet. It destroyed my three tier tool box and all the tools in it. In all it probably cost me, including replacing the batteries and tools, around $2000 in damage. I still like Ryobi rechargeable tools, and will continue to buy them. But now when I recharge the batter, I run a power cord out to the driveway and do the recharging there. And I use the lower power charger.

Date of experience: March 31, 2018
Georgia
1 review
0 helpful votes
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Bought my RYB BL 7-1/4 Circsaw. Great product which has helped with my projects. I recommend this product to everyone.

Date of experience: April 24, 2022
Washington
1 review
0 helpful votes
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This is my older lady 70th Birthday present and I have never used a weed eater in my life! Not only can I use it! I love IT! It almost Too EASY!

Date of experience: July 12, 2022
Virginia
1 review
0 helpful votes
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It is easy to assemble easy to put line on It is easy to use It is light white and you can remove Grass real easy

Date of experience: March 28, 2020
Minnesota
1 review
0 helpful votes
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13inch weed trimmer.
September 19, 2023

Just got a 13inch/trimmer and edger.All my tools are 18volt Ryobi.I have had no problems at all with them love them all.

Date of experience: September 18, 2023
Florida
1 review
0 helpful votes
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RYOBI MOWER ELECTIC MODEL RY*******US REVIEW

3 Months in the shop for repair. That is one entire season, an actual quarter, or 25% of a year to replace 2 controller boards. Total labor? 1 hour. Out of 2100 hours I waited, it took 1 hour to fix it.
As an added highlight to my experience, I had to pay $25 as a deposit. Deposit for what? I have no idea.
It was promptly returned from the Ryobi authorized repair shop when I retrieved the mower, and frankly, the shop was courteous and friendly. They were 20 miles from my home as there are very few Ryobi authorized shops around. There were more but for reasons I can only speculate, they pulled out.

As I needed to cut my lawn, I had to buy a new mower and although the Ryobi got the job done when it worked, it struggled and overloaded often. The grass was not overgrown. It was simply thick and this mower did not have the power I needed. Therefore, I bought a gas-powered mower and will not return to electric.

If the Ryobi was repaired properly, I may keep it as a spare yet I have to test it over several cuts. The referenced failure was that the mower simply stopped completely, then the self-propel started up again with no blades. This happened numerous times during one cut.

I don't remember owning a gas mower that failed. Now, I think about how the Ryobi just stopped and would from now on anticipate the surprise every time I cut the lawn. If it fails again, I am sure I would encounter another ludicrous extended repair period.

I contacted Ryobi several times. In my first contact I complained about how long repair was taking in detail. Their reply was "Thank you for choosing RYOBI. If we can be of any further assistance, please feel free to contact us again. We have created a new and convenient way to reach out to us via text messaging. Simply text the number *******579 Monday through Friday from 9am to 6pm. (est). Thank you again for choosing RYOBI and I hope that you have a wonderful day.

Further assistance? There was no assistance whatsoever!

Also, a suggestion for compensation for my trouble, having to buy a replacement lawn mower and 80 miles of driving was answered with "We cannot do that."

I read "WE REFUSE TO DO THAT."

My review summary on Ryobi: NEVER AGAIN!

Date of experience: September 9, 2023
Mississippi
1 review
0 helpful votes
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Time an money saver
June 16, 2022

No pull cord! The way fuel prices are this 40v brushless self propelled lawnmower is going to save me time an money!

Date of experience: June 15, 2022
Missouri
1 review
0 helpful votes
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Was cutting a 2x8 with saw and shaft broke off just below the locking point. Very disapointed in this.

Date of experience: March 8, 2022
Illinois
1 review
0 helpful votes
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Great product
February 23, 2022

I buy this bandsaw from Rayobi and it's amazing. It cuts so good and Straight, very Quiet machine.

Date of experience: February 22, 2022
Mississippi
1 review
0 helpful votes
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This is the firs RYOBI I've ever owned and it works great keep making a great product be I'll keep buying thanks.

Date of experience: November 23, 2021
California
1 review
0 helpful votes
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INFLATOR
February 9, 2024

GREAT DEVICE WELL WORTH THE MONEY! HAVE BEEN LOOKING FOR A LONG TIME ON A PORTABLE INFLATOR. FITS MY REQUIREMENTS.

Date of experience: February 9, 2024
New Hampshire
1 review
0 helpful votes
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Lawn mower
August 9, 2023

Mower exceeded my expectations. It cut wet 3 inch high grass on a 3 degree slop filling the bag 2x!

Date of experience: August 9, 2023
Canada
1 review
0 helpful votes
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20 IN 40V 6 AH
April 7, 2022

VERY GOOD PRODUCT, EASY TO HANDLE, NO EXTENSION CORD TO WORRY ABOUT
VERY NICE CUT AND BLADE ADJUSTABLE AS REQUIRID
COULD NOT ASK FOR MORE

Date of experience: April 7, 2022
South Carolina
2 reviews
2 helpful votes
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THE GREAT BLOW
April 19, 2020

OUTSTANDING. NOT ONLY THE BLOWER BUT ALSO THE WEED EATER. GREAT CHARGER AND BATTERY LAST A LONG TIME AND RECHARGE IS QUICK.

Date of experience: April 18, 2020
Canada
1 review
0 helpful votes
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RYOBI
November 11, 2022

One of the worst customer service that i have seen. NEVER BUY ANY RYOBI tools, anything wrong u r stuck

Date of experience: November 11, 2022

Overview

Ryobi Tools has a rating of 3.4 stars from 795 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ryobi Tools most frequently mention home depot, light weight and lawn mower. Ryobi Tools ranks 3rd among Tools sites.

service
302
value
411
shipping
191
returns
164
quality
410
+176