website thubmnail of Sailrite

Sailrite

How would you rate Sailrite?
grey star
grey star
grey star
grey star
grey star
Virginia
1 review
0 helpful votes
Follow Brenda S.
Unfollow Brenda S.
Send Message
Share Review
Report Review

The basting tape worked great sticking to the fabric, but when sewing the zipper in place, my needle kept getting gunked up with the glue. I would have to stop multiple times and clean my needle with a solvent.

Date of experience: March 9, 2022
Louisiana
1 review
0 helpful votes
Follow JODY P.
Unfollow JODY P.
Send Message
Share Review
Report Review

So happy I found these. The aluminum ones at Amazon are so flimsy but these really hold up well through daily wearing. I wish they were a little wider for people with flatter noses, though. I just placed my second order!

Date of experience: November 24, 2020
Michigan
1 review
0 helpful votes
Follow John L.
Unfollow John L.
Send Message
Share Review
Report Review

Sailrite has a wide selection of all materials I need for canvas and seating repairs/rebuild/creation for my boat. Competitive prices, great customer service, fast delivery and excellent project videos.

Date of experience: March 24, 2018
California
1 review
1 helpful vote
Follow Catherine N.
Unfollow Catherine N.
Send Message
Share Review
Report Review

I was very sad and a bit perturbed to have the zipper pull for the main zip on my much beloved, lightly worn and expensive to replace Gore-Tex jacket crumble in my hand a couple of months ago, just before the winter rain really started coming down here in the Bay Area. I looked at sending the jacket back to the manufacturer for repair under warranty but it would have meant being without it potentially for weeks when I needed it most. In searching Google for some kind of temporary hack, I found you (thanks Patagonia!) and could hardly believe, on visiting your site and watching a how-to video, that the perfect repair could be done in just a few minutes for a couple of bucks. I ordered 2 extra zipper pulls (exact replacement of the original) just to be prepared for future mishaps, and after speedy delivery and about 5 minutes of my time, my jacket is like new again. Thank you, Sailrite!

Date of experience: March 31, 2018
Arkansas
1 review
0 helpful votes
Follow Katey S.
Unfollow Katey S.
Send Message
Share Review
Report Review

Made cushions a breeze
February 23, 2018

Was sewing with slippery velvet and kept having the fabric slip while sewing cushions. After ripping apart the cushion 3 times, I tried seam stitch and had it sew perfectly - can't recommend this product enough!

Date of experience: February 23, 2018
Tennessee
1 review
2 helpful votes
Follow David F.
Unfollow David F.
Send Message
Share Review
Report Review

Shipment has been 17 days out with USPS first class mail. Last tracking was almost two weeks ago from 4 hrs away by highway. Nothing since. I have communicated several times with them but it is obviously lost. Bad customer service. Will never do business with the again. I have started a PayPal dispute. I needed the parts and ordered from a different vendor from further away and have already received my parts.

Date of experience: December 11, 2020
Support D. Sailrite Rep
over a year old

We are sorry to learn that your package has not yet delivered. Our customer service team does their best to work with carriers to determine where and why packages get held up, but sometimes we aren’t able to gather much information due to the carrier’s backlog. Your package has not been determined to be lost, just delayed. We ask our customers to be patient so that any replacement packages don’t suffer a similar fate and further add to the package backlog.

California
1 review
0 helpful votes
Follow Elizabeth S.
Unfollow Elizabeth S.
Send Message
Share Review
Report Review

Great company! They ship quickly. Thier products are good quality and affordable prices. I have bought several products from they and have been happy with everything I have purchased. My favorite being the hole punch drill attachment. It cuts perfect holes through 2 layers of nylon webbing in seconds! It cut my production time by 75%.

Date of experience: November 4, 2019
New Zealand
1 review
0 helpful votes
Follow Bradney B.
Unfollow Bradney B.
Send Message
Share Review
Report Review

Very happy customer, I was able to order everything required for my jobs, all from the same place, and have it delivered in under 4 days! The quality of the products is outstanding and I will be sure to shop again for my future marine sewing jobs.

Date of experience: October 30, 2019
Florida
1 review
0 helpful votes
Follow Rich O.
Unfollow Rich O.
Send Message
Share Review
Report Review

The Twist Lock components and tools arrived quickly. I chose the oversized metal and plastic washers, which are not offered in kit form with the cloth to surface set 5/8" stud, so I had to order everything separately. The Sailrite website is excellent, even stating, "you may also like...", but being new to Sailrite and unfamiliar with turn fastener components, I omitted the associated fastener eyelets. I just ordered them with 2 day shipping, which costs three times the cost of the eyelets! Learned from my error.

Date of experience: December 9, 2019
Kentucky
1 review
0 helpful votes
Follow Beth W.
Unfollow Beth W.
Send Message
Share Review
Report Review

I started my upholstery business last June. Since then, I've called Sailrite with questions about their products, and they've been an amazing source of help. They know this products well, and will make sure you get the answers you need! I own the long nose staple gun, which is fantastic quality, and order their supplies regularly. They have a wealth of knowledge about boat and residential upholstery, and share that in their well explained You tube videos. Thank you, Sailrite for what you bring to the industry!

Date of experience: April 13, 2020

Overview

Sailrite has a rating of 2.9 stars from 430 reviews, indicating that most customers are generally dissatisfied with their purchases. Sailrite ranks 2nd among Sewing sites.

service
36
value
36
shipping
34
returns
9
quality
36
This company does not typically respond to reviews