Sam's Club

On 9/27/22 I purchased business membership. When I got the receipt they charged me for two. I had to go through a huge hassle to get them to remove one.
Then I went in today to order coffee and they told me my membership expired. Nobody could help. I had to call because it was sent to their specialist team. When I called the recording said they were going through an emergency and couldn't take my call.
Huge scam.

Crazy thing is when I got home from work my dad had told me he went to Sam's club with a friend. He paid with his credit card and noticed they added a membership to his order. This is fraud.

This is completely illegal to charge our credit card for purchases we didn't authorize. We can't be the only ones.

Please be very careful when purchasing anything from sam's club. They're shady ah.

I enjoy shopping on the Sams Club site sometimes, since it is much easier than walking around there store with a big cart, and hauling your things home! But recently, I had a Credit Card Fraud occurrence from my Sam's club account. Someone accessed my credit card number from there and began ordering Sam's club things to themselves across the country! They unfortunately for them, did not change the email address in my account, and I began receiving shipping notifications for products I didn't order! Luckily my credit card does not hold me responsible. So I removed my credit card stored information from my account and I recommend everyone does the same--the site does not seem secure.

I went to sams club Fullerton to become the new member. I showed them $45 on $45 offer that they said they cannot use because there was no 5 digit code. I asked them there is no such requirement but they said they cannot help and they are aware of the issue but never raise to higher ups because that's none of their problem. I asked to talk to the supervisor who came to talk and straight up told me that the doesn't want my attitude when I asked how can he help me become the member today and get the $45 offer right away. I don't think I would ever go to sams club after this experience.

They delivered the wrong bed and frame to my disabled brother. I tried to get them to send the correct frame and/or change out the mattress for over two months now. This was suppose to be a Christmas present. No exchange. No refund. Nothing! I have spent countless hours on the telephone and emails to try and get this fixed. They keep telling me I will receive a call for the pickup of the wrong merchandise... The call never comes... They stole my money ($1500) -- not including -- delivery charges. This is the worst company ever! Do not buy anything from SamsClub.com. I am now having to get an attorney and sue them to get my money back.

I will never order tires from Sams in Fairlawn again. I order a set of tires on 11-04. They said 3 to 5 days delivery. I also purchased the install package. After 7 days and no call or emails I decided to reach out to them. Called multiple times to tire department and was disconnected both times. Called customer service with no help. Was told only 1 person was working and they were busy so call back later. So I logged in account and chatted, no help. So on 11-29 I had enough and called Katz tires. Ordered the same tires that Sam's couldn't get. Tires on my car 2 days later. I didn't even have to pay for a membership either. Sam's needs to stop taking orders for things they cant fulfill.

I made a mistake on my order of an expensive item. I contacted them within an hour to cancel the order. There was no button online to cancel; the instructions both at their automated call-in phone and at the help center were wrong. The representatives (even their supervisor) would not cancel the order. I contacted them at the chat to complain; was told to put in an email. The email allowed only a few hundred words and the response? "Check with the help center". Within 24 hours they shipped an item that I will have to ship back AND since the item was to be a present for a special occasion, I now have no gift to give. Never again.

Purchased strawberries, raspberries, grapes and mushrooms from Sam's. Put the items in my refrigerator when I got home. I was going to treat my grandchildren when they cam over the next day. When I began to was the fruits I noticed mold on the grapes that were on some of the grapes and the ones on the bottom were rotten. The raspberries were also bad. The mushrooms did not look fresh in the middle of the package. I don't think that Sam's inspect their produce before it is put out. Boxes are piled on top of boxes.

Called to cancel my membership because they withdrew $100 from my account for membership fee that was $45 in the past. They told me I had to go to nearest store which is 50 miles away or accept a $100 walmart card. They withdrew from my debit/credit card but will not refund to it.

I ordered $100 worth of merchandise to be delivered. They delivered it to the wrong location then said it was my fault. This is not my door. If you deliver something to the wrong address you refund it or deliver it again to the correct address. You don't blame the customer.

At the Nicholasville Kentucky store (in the store), a representative at customer service desk stated that I would get special rate of $25 for membership. My card was charged 45. I contacted 1 888 number and representative stated that is not possible. Made me feel as if I were not telling the truth... wonder if it is too late to cancel? Not a fan of this bait and switch tactic.

Only having 1 register open that takes cash is not good service in my opinion! We had a $250.00 purchase to get but only 1 regester open to take cash! The line for this 1 register was all the way back to the clothing! Please do better! I really enjoy my sams club shopping! We left without our products because said line was so long!

Sam's club will send an email letting you know that they have already automatically renewed your membership. If they can send that email they could send you an email in advance letting you know they are going to automatically renew your membership. Especially now during these hard times. Some of us are not rich. But the Sam's people do not care about the low-income. They advertise their membership as $ 45.00. My auto-renewal was $49.70!
I called the home office. That was a joke. I've learned my lesson. I'll never buy another membership card. I will never shop at Sam's again. If you are going to shop at Sam's you need to know your prices. Most stuff at Sam's is higher priced. Including the bulk packages. But of course, if you are rich like Sam's people you don't care how much stuff costs.

I am a member of Sam's Club and I am extremely disappointed with my membership lately. We are all being advised to stay home and be safe. Sam's Club has made it impossible to order anything online for those of us staying at home to get our essentials like we did before COVID-19. They only allow in-store customers to get essentials like: paper towels, toilet tissue, disinfectant sprays, etc. This is so unfair because a lot of us can't go to the store or don't feel safe going out.

Sam's should make sure their in-store and online customers are able to order supplies as needed.

I don't see the need to keep my membership since I am not able to buy what I need online like I use to.

Sam's Club took it upon themselves to charge $45 on my credit card for a membership renewal. Without my permission or notifying me. Created a fire storm at my end. 3 o'clock in the morning receiving text messages from fraud protection. Next morning emails and phone calls from my credit union regarding fraudulent charge. Took a while to figure out it was Sam's Club. Needless to say I canceled my membership and never got my $45 back