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Sam's Club

How would you rate Sam's Club?
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France
1 review
0 helpful votes
Follow Patricia R.
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FRAUDE!
October 26, 2020

Je me suis fais prélevé sur mon compte bancaire 2 fois 33,38€ alors que je n'ai rien acheté. C'est une honte ce site. Je vais porter plainte car je n'arrive pas à les joindre. Sur le chat ils me disent qu'ils ne parlent que anglais ou espagnol et donc de voir avec ma banque!

Date of experience: October 26, 2020
Florida
1 review
0 helpful votes
Follow Diunesky M.
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Después d mucho tiempo decidimos tener la membresia del lugar y llegamos pedimos un producto q estaba en displace y nos dijeron q no lo había después d hablar con el manager q nos dijo q no había, y q no podíamos tener lo q había en displace. Lo mandamos a llamar y hubo q decirle q lo trajera y mágicamente apareció. Es increíble q en un lugar como este sea más importante tener las cosas en displace q venderlas. El manager vino nos dijo q bajáramos la voz porque reclamar un derecho es q se levanta la voz, la verdad q creo q nunca más regresaré a este lugar ni lo voy a recomendar al contrario y quisiera q alguien m dijera cómo puedo hacer q m devuelvan mi membresia. Es terrible lo único q hizo el manager correcto fue q se disculpó al final d hacernos pasar el mal rato por un producto q existía en la tienda.The storage es Miramar Florida.

Date of experience: November 9, 2022
Texas
1 review
0 helpful votes
Follow Walter V.
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Mi membresía no acumula dinero en mis compras llamo a atención al cliente, voy a la oficina en la tienda y no saben dar respuesta. Me dicen que no tengo compras registradas. Son unos falta de respeto no tienen base para dar una respuesta. Le insistes en que no te acumula y te dicen que si acumula. En fin no merecen ni una estrella. Calificó esa cadena de tiendas como la peor opción en este país.

Date of experience: June 1, 2023
Michigan
3 reviews
2 helpful votes
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100% Rip Off
January 28, 2025

What a rip off. Let's see... Everything in stock shown on the web site until you want to put it in your cart and check out. Nope. Back-ordered. Or I have to spend $50.00 to get "free shipping" on my plus membership, but wait! No! Most items have an additional shipping charge of $8.00! Screw you too Mack. And the prices on most things are the same anywhere else except I don't have to throw expired Sam's Club items away because I have to buy way more than I can use. I can't understand all the people shopping there like their giving something away. Then again if people didn't except rubbish, all fast "food" joints would go out of business over night.

Date of experience: January 28, 2025
Washington
1 review
0 helpful votes
Follow Lynn L.
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I found the Jimmy Dean Pancake & Sausage deal from their official website. It clearly states the deal ends 3-2-25. I went to the Evanston Sams club and was told that deal didn't exist. I called and emailed their customer service with the photo proof of their advertised deal and they rudely denied the deal by simply saying they couldn't find it. Such a big company/store with so dishonest/irresponsible attitude.

Date of experience: February 8, 2025

Overview

Sam's Club has a rating of 1.4 stars from 615 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Sam's Club most frequently mention customer service, credit card and membership fee. Sam's Club ranks 120th among Grocery Delivery sites.

service
263
value
239
shipping
167
returns
164
quality
201
This company does not typically respond to reviews
+127