I wish I had read the reviews prior to ordering. Ordered at the end of July, no updated order status since 8. 4. 21, customer service said allow more time. My first and last order unfortunately. My order is sitting a few cities away with no movement over a week.

Their stuff is cute but for a company that is lauded as a "size inclusive" brand to offer absolutely no sizes over DDD is ridiculous. I'm not a particularly large person but their DDD has me spilling out all over the place. I hate to think that I would need to lose weight in order to fit into their biggest cup size and I cannot go up another band size. If they're going to advertise as size inclusive, they need to actually be size inclusive.

I did have a delayed package, but nothing drastic... 2 day delay. My biggest issue is the sizing... a "XS/S", cannot properly fit a person who wears XS regularly. It is all too large. Are "petite" people not part of "inclusive" anymore? I had the same issue with JustFab and had to cancel. I will try another item in a couple months from SavageXFenty and if it still comes back too large then I will discontinue my VIP Membership because so far things are not looking good.

Bought the wrong size so i requested a return label, I returned it and week 3 I have not received my correct size order. I called customer service they don't know what they doing, no resolutions because they haven't received item after I gave answer about dates and requests from a previous call, had me more than 30 min on the phone, i hanged up because i got tired of waiting on hold.

Never received my package or items but they sure took my money right away. After trying to call the customer service line I was rudely hung up on bc they couldn't give me an answer. I then went to the live chats option and again they ended the chat rudely without any answers. At that point I was beyond frustrated so as soon as a representative got on the phone I asked for a manager. The apparent "manager" was also no help and clueless. How can you pay for items and then lose them in your own warehouse? They couldn't help me as to how we are going to fix this or even give me my money back. They said they will have the warehouse call me back within 24 hours. I was so excited to try all these amazing outfits but now the service part of this company has ruined it for me. So now I'm out of product and money.

If I could give them zero stars I would. My order got stolen and the lack of customer service and the way that they dealt with everything it has been the worst. Their way of solving everything is by giving me a store credit for the items that are out of stock. There is no option to give the money back plus even if you shop during the first 6 days of the membership they still charge you unless you also skip the month. Worst company to shop from. Stay away!

I ordered about a month ago, and the shipping information was sent to my city 8 days later, and the package was supposed to arrive 3 days after that. It's been a month and still no package. There has also been no shopping updates. I called customer service last week and she told me Monday and it is now Friday, still no updates. I understand that there are delays, but this is a massive one. It would be fine if I actually got updates and expected delivery dates but there is nothing. I'm not even excited anymore, just frustrated especially because this is my first purchase with them.

After years of purchasing online, I've never had an experience like this. Its been over two weeks and I don't have my package. It says that Fedex delivered it and now Im going back and forth between Fedex and Savage because no one knows what happened to my package. I wish I read these reviews before I ordered here. Please if you read this, don't order from this website, it is the worst I've ever dealt with, and I do like 90 percent of my shopping online.

UPDATE: 2/19/22 After a month of filing claims with Fedex, Savage then sent me another package, and it was sent by Newgistics. I finally ended up getting my package. Still do not recommend!

Placed my order on Thurs. Paid for express delivery. It is now wed it was being delivered on Mon. Mon night I call there is a hold on my package. Nobody at Lasership knows what is going on. Trying to get this sorted out now. As a first time customer a bad first impression makes it hard to order from here again. They really need to change the shipping company.