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Secret Sales has a rating of 3.0 stars from 630 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Secret Sales most frequently mention tracking number, wrong item, and many times problems. Secret Sales ranks 6th among Designer Clothes sites.
This company does not typically respond to reviews
Good delivery. Took a punt and ordered some Vans trainers, arrived quickly with the option to return, great item much cheaper than from elsewhere., would recommend.
Re advertised as 81%; 78%; 74% etc cheaper than RRP. It wasn't until the items arrived that I actually looked them up, as I was excited by the saving, only to discover that they were all much more expensive than the RRP and I could have got the same products much cheaper had I got them from the high street. Surely this sort of misselling should not be permitted.
Excellent choice of products, great customer service and easy return service
A company that builds and values its relationship with its customers.
Great choice, great brands, great prices and you're rewarded for shopping! What's not to love?:-)
Great company, very competitive pricing, great communication & customer service.
Great products, regularly updated, and great customer service. Would recommend!
I love the site, have enjoyed browsing items I might never have found on the high street.
All is ok, but:
1. Wrong colors
2. On the home page is NOTHING
Easy to use website with great products at great prices and quick and easy checkout.
Great site great prices great quality great delivery can't stop shopping there. Nice job
Great site great prices great quality great delivery all round great
Secret sale is best site for brand lovers.
Excellent services.
Fabulous stuffs.
Tip for consumers:
People who prefer to wear brands, use only exclusive stuffs, Go SHopping secret sales.
Great bargains for everyone and super customer service too
Great site with good deals on top brands. Fast and friendly customer service too. Highly recommend.
Excellent service customer relations 1 set class brilliant
I would like to ask is the products on secretsales.com are authentic/original?
Highly recommend to anyone great items at less than the high street prices and A++ customer service
Customers services is top notch excellent staff thank you so much I received great help.
Cheers
This website contains a variety of great products, and very good customer services.
Great website, cool brands at affordable prices. What more do you want!
Love it: easy to navigate the site; competitive prices + great customer service
Don't bother. Pay the extra or risk getting cheap nasty market goods shipped from he Far East
Great designer products at amazing prices. Friendly customer service as well!
Fantastic products at amazing prices. Easy ordering, well packaged and delivered promptly
Gain trust and grow your business with customer reviews.
A little bit about us
Secretsales has one very simple goal – to save you money every time you shop. Unlike traditional retailers secretsales launches new sales every single day of the week from hundreds of well-known brands, all at 30-70% off. This means that not only is there something new to shop every time you visit, but you’ll never pay full price for anything.
How it all works?
As a flash sales website we launch new sales every day from hundreds of brands you know and trust. Every sale lasts for 4 days and has discounts of between 30- 70% off, giving you what you want for less.
Top tips for shopping at secretsales
Our sales run for a limited time only so you need to be quick to get the best deals. Visit secretsales every day to ensure you don’t miss out and open our daily sales emails to see what’s new.
In order to bring you such amazing discounts we only place an order with our brands once a sale has ended. This means it will typically take up to two weeks for your order to arrive. But with our products at such tempting prices, we think it’s worth the wait.
Look out for the speedy 3-5 day delivery symbol on specific sales if you want your goodies sooner.
Don’t forget - everything in our Outlet will be delivered within 3-5 days.
The team
Launched by two brothers – Nish and Sach Kukadia – six years ago, secretsales is now a thriving team of about 100 people based in Notting Hill, London. We’re as passionate about making our company a great place to work as we are about getting you the best possible products at the best possible price. Find out what goes on at SS HQ by following us on twitter and facebook.
Our investors
We have a passionate team of institutional investors including Doughty Hanson Technology Ventures, Pentech Ventures, Partech International and Connect Ventures. As members of our board they’re fully committed to growing secretsales and fully support the business in both a financial and advisory capacity.
Future Fifty
#FutureFifty programme
SecretSales has been chosen to be part of a new government-led initiative - TechCityUk’s #FutureFifty programme. This means we’ll be given additional support to keep growing and improving our website to make sure our customers have the best possible shopping experience.
