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Secret Sales has a rating of 3.1 stars from 630 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Secret Sales most frequently mention customer service, great prices, and high street. Secret Sales ranks 6th among Designer Clothes sites.
Good delivery. Took a punt and ordered some Vans trainers, arrived quickly with the option to return, great item much cheaper than from elsewhere., would recommend.
Bought two leather jackets with star logos on for size...when they arrived they looked like they had been painted on by a 5 year old.smudged cheap rubbish.said they had been reduced from nearly £500 to £80.they are not worth £20 even.I'd be embarrassed to wear the jacket. How they could send them out in that state is beyond me.emailed them no response so now having to go through PayPal as I'm not paying to return this rubbish.
A company that builds and values its relationship with its customers.
Date of experience: May 26, 2014
Excellent choice of products, great customer service and easy return service
Date of experience: February 21, 2014
Great choice, great brands, great prices and you're rewarded for shopping! What's not to love?:-)
Date of experience: June 19, 2014
Great products, regularly updated, and great customer service. Would recommend!
Date of experience: February 16, 2015
Great company, very competitive pricing, great communication & customer service.
Date of experience: March 9, 2015
All is ok, but:
1. Wrong colors
2. On the home page is NOTHING
Date of experience: April 11, 2013
I love the site, have enjoyed browsing items I might never have found on the high street.
Date of experience: June 12, 2015
Easy to use website with great products at great prices and quick and easy checkout.
Date of experience: February 2, 2016
Great site great prices great quality great delivery can't stop shopping there. Nice job
Date of experience: July 25, 2014
Great site great prices great quality great delivery all round great
Date of experience: July 24, 2014
Great website, cool brands at affordable prices. What more do you want!
Date of experience: March 10, 2014
I would like to ask is the products on secretsales.com are authentic/original?
Date of experience: December 1, 2015
Great Site. Love shopping from Secretsales. All designers there and easy to buy.
Date of experience: June 4, 2014
Excellent company always quality product. Customer service are helpful and resolve issues quickly.
Date of experience: June 21, 2014
It's always a bargain! Easy to communicate! Great experience
Date of experience: June 12, 2014
Great designer products at amazing prices. Friendly customer service as well!
Date of experience: June 27, 2014
A simple and easy service to use with great quality goods!
Date of experience: July 16, 2014
This website contains a variety of great products, and very good customer services.
Date of experience: July 11, 2014
Great site with good deals on top brands. Fast and friendly customer service too. Highly recommend.
Date of experience: August 9, 2014
Great bargains for everyone and super customer service too
Date of experience: September 2, 2014
Secret sale is best site for brand lovers.
Excellent services.
Fabulous stuffs.
Tip for consumers:
People who prefer to wear brands, use only exclusive stuffs, Go SHopping secret sales.
Date of experience: October 2, 2014
These guys make it almost impossible to return stuff - even when it's faulty.
Tip for consumers:
Tip - don't use this site!
Date of experience: October 20, 2014
Tip for consumers:
remember to check the dispatch date otherwise you'll be thinking that the shipping takes forever
Date of experience: November 10, 2014
All popular brands at great prices, excellent email communication
Date of experience: December 11, 2013
A little bit about us
Secretsales has one very simple goal – to save you money every time you shop. Unlike traditional retailers secretsales launches new sales every single day of the week from hundreds of well-known brands, all at 30-70% off. This means that not only is there something new to shop every time you visit, but you’ll never pay full price for anything.
How it all works?
As a flash sales website we launch new sales every day from hundreds of brands you know and trust. Every sale lasts for 4 days and has discounts of between 30- 70% off, giving you what you want for less.
Top tips for shopping at secretsales
Our sales run for a limited time only so you need to be quick to get the best deals. Visit secretsales every day to ensure you don’t miss out and open our daily sales emails to see what’s new.
In order to bring you such amazing discounts we only place an order with our brands once a sale has ended. This means it will typically take up to two weeks for your order to arrive. But with our products at such tempting prices, we think it’s worth the wait.
Look out for the speedy 3-5 day delivery symbol on specific sales if you want your goodies sooner.
Don’t forget - everything in our Outlet will be delivered within 3-5 days.
The team
Launched by two brothers – Nish and Sach Kukadia – six years ago, secretsales is now a thriving team of about 100 people based in Notting Hill, London. We’re as passionate about making our company a great place to work as we are about getting you the best possible products at the best possible price. Find out what goes on at SS HQ by following us on twitter and facebook.
Our investors
We have a passionate team of institutional investors including Doughty Hanson Technology Ventures, Pentech Ventures, Partech International and Connect Ventures. As members of our board they’re fully committed to growing secretsales and fully support the business in both a financial and advisory capacity.
Future Fifty
#FutureFifty programme
SecretSales has been chosen to be part of a new government-led initiative - TechCityUk’s #FutureFifty programme. This means we’ll be given additional support to keep growing and improving our website to make sure our customers have the best possible shopping experience.
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