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The company has garnered a mixed reputation, with some customers praising its extensive financial information and valuable insights, particularly for small-cap investments. However, significant concerns persist regarding customer service, particularly in handling subscription cancellations and refunds. Many users report dissatisfaction with auto-renewal practices and a lack of responsive support, leading to feelings of frustration and distrust. Additionally, the perceived quality of content has been criticized, with claims of biased analysis and unreliable contributors. Overall, while the service offers useful resources, its customer service approach requires substantial improvement to enhance user satisfaction.
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It's too early to tell. I've been sticking my toes in the water since mid-May. How to evaluate the different analyses: Authors, Wall St. And Quant. I would like to think that Quant is the most reliable on average, but remains to be seen. Upgrades and downgrades happen quite quickly from day to day and I'm not willing to be glued to my screen. Still, my portfolio has been in positive territory-- 5%-10%. ATOS was a disappointment, but we'll see what happens.
I have used both the free and the fee services of SA. I believe it is very much worth the $'s and the time spent in reading the articles. Not all of them will apply to your investment plan. But even the one's that don't, give you a perspective on other investment opportunities. As an investor who's goal is dividend yield and growth, I have the opportunity to read those authors' that will provide me with good information. Readers' comments are also useful for new ideas and as a check on an author's support of an investment.
Hi Jacquelyn,
Thank you so much for taking a moment to review us!
We work hard to meet expectations like yours, and we’re happy to hear we are hitting the mark for you.
Best,
The Seeking Alpha Team
Very useful for all the stock related data, news and analysis.
Hi Lulian,
Thanks for your wonderful feedback - we're really happy to hear Seeking Alpha is able to help you make more informed investing decisions!
Best,
The Seeking Alpha Team
Financial reports on Seeking Alpha are well thought out and well presented.
Thank you so much for taking a moment to review us, Gary! We work hard to meet expectations like yours, and we’re happy to hear the Seeking Alpha platform is hitting the mark for you.
Best,
The Seeking Alpha Team
The printing of material is never fit to the page? So when I copy a report several lines are missing which is frustrating! Also when printing sometimes the " comment" section is omitted?
Hi Glenn,
Thank you for your note, we apologize for any inconvenience or misunderstanding.
Please write to our subscriptions team (subscriptions@seekingalpha.com) and indicate your issue, one of the member of our Team will be happy to help you.
Best,
The Seeking Alpha Team
It offers the sufficient information necessary for the investor. From the beginner to the long-time investor, everyone finds the news and data they need for successful investing.
Hi Georgi,
Thanks for your wonderful feedback - we're really happy to hear Seeking Alpha is able to help you make more informed investing decisions!
Best,
The Seeking Alpha Team
I'm very happy with SA app. I like the user interface, it's very easy to use.
Hi Diana,
Thank you so much for taking a moment to review us!
We work hard to meet expectations like yours, and we’re happy to hear we are hitting the mark for you.
Best,
The Seeking Alpha Team
Seeking Alpha is one of the only informational investment sites that I base actual investing decisions on. I highly recommend them as an essential resource.
Hi Douglas,
Thanks for your wonderful feedback - we're really happy to hear Seeking Alpha is able to help you make more informed investing decisions!
Best,
The Seeking Alpha Team
I enjoy reading the diverse opinions on this site and it has brought to my attention some equities that I ultimately purchased and am still currently very happy with.
You have to make your own judgements but I really like the wealth of information available to me.
Thank you so much for taking a moment to review us, Harvey! We work hard to meet expectations like yours, and we’re happy to hear the Seeking Alpha is hitting the mark for you.
Best,
The Seeking Alpha Team
Thank you so much for taking a moment to review us, Carlos! We work hard to meet expectations like yours, and we’re happy to hear this Seeking Alpha Marketplace service is hitting the mark for you.
Best,
The Seeking Alpha Team
Hi Earl,
Thank you so much for taking a moment to review us!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Best,
The Seeking Alpha Team
Hi Jim,
Thank you so much for taking a moment to review us!
We work hard to meet expectations like yours, and we’re happy to hear we are hitting the mark for you.
Best,
The Seeking Alpha Team
Plenty of informations real time updated easy to reach
Thank you so much for taking a moment to review us, Francesco! We work hard to meet expectations like yours, and we’re happy to hear this Seeking Alpha is hitting the mark for you.
Best,
The Seeking Alpha Team
I have been a Premium level member of Seeking Alpha since 1/22/21. Since that time I have enjoyed many of the articles on various financial topics written by knowledgeable financial experts. Best of all, a reader often gets a diversity of opinions so that an informed decision can be made on whether to buy a particular stock, stay with a particular investment or invest in a different market category. A reader can get the latest financial news everyday and also educate themselves by reading the educational articles provided. It's also nice to know that a very helpful customer service representative can assist you if needed as was recently the case for me. To me, Seeking Alpha is a very worthwhile financial information service and I highly recommend it.
Very useful tools for evaluating differences in stocks, I would like the option to create a custom view where I choose the column headers from those available. Perhaps that feature is there and I just haven't found it yet.
Hi Edward,
Thanks for your wonderful feedback - we're really happy to hear Seeking Alpha is able to help you make more informed investing decisions!
We've shared your suggestions with our product team for their review and consideration.
Best,
The Seeking Alpha Team
As a new investor in the US Market. This is a good place to go for information and research on stocks. Their podcast is also a helpful tools for improving your knowledge.
The only downside is that their presenter is not always interesting. (see: Wall Street Breakfast) some of the episode can put you to sleep.
I wish their apps are more user friendly. The user interface is cumbersome. Also for up to date market and price info, I need to use other apps.
Hi Eng,
Thanks for your wonderful feedback - we're really happy to hear Seeking Alpha is able to help you make more informed investing decisions!
We've shared your suggestions with our product team for their review and consideration.
Best,
The Seeking Alpha Team
Great, concise, timely, well-organized information.
Hi Jared,
Thank you so much for taking a moment to review us!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Best,
The Seeking Alpha Team
The quant ratings are helpful for swing trades and long holds.
The analyst ratings and opinions are also helpful in evaluating stocks and ETFs.
Hi Kurt,
Thanks for your wonderful feedback - we're really happy to hear Seeking Alpha is able to help you make more informed investing decisions!
Best,
The Seeking Alpha Team
My go to site from technical's to fundamentals. Always use SA for my important buying and selling decisions. The resources and articles are phenomenal. I do like the way I can follow a particular analyst/author of articles that are published.
Hi Gary,
Thanks for your wonderful feedback - we're really happy to hear Seeking Alpha is able to help you make more informed investing decisions!
Best,
The Seeking Alpha Team
Excellent articles
Provide both points of view to a stock
Insightful & knowledgeable
Easy to use app
Love Wall St breakfast podcast
Thank you so much for taking a moment to review us, Allison! We work hard to meet expectations like yours, and we’re happy to hear this Seeking Alpha content is hitting the mark for you.
Best,
The Seeking Alpha Team
Answer: Hi Ramakrishnan, thank you for reaching out! Can you please send us an email to subscriptions@seekingalpha.com together with your device model and OS version so that our tech team could investigate this further? Screenshots would also be most helpful, if possible. Thank you, Richard from Seeking Alpha Customer Service.
Answer: Hi Ramakrishnan, thank you for reaching out! Can you please send us an email to subscriptions@seekingalpha.com together with your device model and OS version so that our tech team could investigate this further? Screenshots would also be most helpful, if possible. Thank you, Richard from Seeking Alpha Customer Service.
Answer: There was only one question in the are of your question: it was do they work in eastern time zone? I'm in the Central time zone and all times reflect my time. Although I didn't see any option to change to Eastern time. If I had to guess, I would think it could set local to members because they got everything else so right.
Stock market Insights & financial analysis, including free earnings call transcripts, investment ideas and ETF & stock research written by finance experts.
Hi Gerard,
Thank you so much for taking a moment to review us!
We work hard to meet expectations like yours, and we’re happy to hear we are hitting the mark for you.
You can read all about our Quant Ratings in the article following-https://feedback.seekingalpha.com/en/knowledge-bases/2/articles/58339-quant-ratings-and-factor-grades-faq
Best,
The Seeking Alpha Team