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The company has garnered a mixed reputation, with some customers praising its extensive financial information and valuable insights, particularly for small-cap investments. However, significant concerns persist regarding customer service, particularly in handling subscription cancellations and refunds. Many users report dissatisfaction with auto-renewal practices and a lack of responsive support, leading to feelings of frustration and distrust. Additionally, the perceived quality of content has been criticized, with claims of biased analysis and unreliable contributors. Overall, while the service offers useful resources, its customer service approach requires substantial improvement to enhance user satisfaction.
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Excellent analytical information on stocks which I own or am considering owning.
I use the Seeking Alpha tools every week to keep up to date with my Watchlist and new opportunities. Seeking Alpha is well organized and easy to navigate.
Hi Franklin,
Thank you so much for taking a moment to review us!
We work hard to meet expectations like yours, and we’re happy to hear we are hitting the mark for you.
Best,
The Seeking Alpha Team
Seeking Alpha provides me with more information than I ever wanted, but I love it, I feel well informed and ahead of the pack!
Hi Jan,
Thank you so much for taking a moment to review us!
We work hard to meet expectations like yours, and we’re happy to hear we are hitting the mark for you.
Best,
The Seeking Alpha Team
There are plenty of insightful articles which help me to keep track of my stocks and decide on any actions I deem necessary.
Hi Harry,
Thanks for your wonderful feedback - we're really happy to hear Seeking Alpha is able to help you make more informed investing decisions!
Best,
The Seeking Alpha Team
Seeking Alpha is an excellent platform, that helps to gauge stocks & do the right picks. Has a great team of Authors that provide very useful info & insight with all the details in all market segments. Very pleased with the overall experience. Good luck..
Thank you so much for taking a moment to review us, Harry! Our teams work hard to meet expectations like yours, and we’re happy to hear this Seeking Alpha is hitting the mark for you.
Best,
The Seeking Alpha Team
I follow Rida Morwa's advice and have invested in the High Dividend Opportunities model portfolios with good results. I also read virtually every email from other Seeking Alpha authors for further insight, advice and to learn from their differing and sometimes opposing opinions.
Thank you so much for taking a moment to review us, Eric! We work hard to meet expectations like yours, and we’re happy to hear the Seeking Alpha Marketplace service is hitting the mark for you.
Best,
The Seeking Alpha Team
I am very happy with the feedback I receive on my stocks. Also it is very easy to add or delete holdings.
Hi Helen,
Thanks for your wonderful feedback - we're really happy to hear Seeking Alpha is able to help you make more informed investing decisions!
Best,
The Seeking Alpha Team
A ton of information available for reading, updates, analysis and gaining knowledge. Very useful subscription. I have had many but Seeking Alpha tops them all.
Hi Francisco,
Thanks for your wonderful feedback - we're really happy to hear Seeking Alpha is able to help you make more informed investing decisions!
Best,
The Seeking Alpha Team
Hi James,
Thanks for your wonderful feedback - we're really happy to hear Seeking Alpha is able to help you make more informed investing decisions!
Best,
The Seeking Alpha Team
I'm now a permanent user of Seeking Alpha. I use it as part of a routine to evaluate new stocks and keep an eye on current holdings.
Hi Isaac,
Thank you so much for taking a moment to review us!
We work hard to meet expectations like yours, and we’re happy to hear we are hitting the mark for you.
Best,
The Seeking Alpha Team
Seeking Alpha's Membership has turned my amateur day trading into a more skillful, informed trader. The daily updates on my portfolio, the ability to see my entire portfolio in one place, and hot tips and articles on stocks that could be manful to me has really helped my game! Strong growth in 2021 based on this knowledge. Portfolio consolidation and ease of seeing everything in one place ( I have several accounts in several brokerages and banks, has made me smarter for sure.
Hi Gregory,
Thanks for your wonderful feedback - we're really happy to hear Seeking Alpha is able to help you make more informed investing decisions!
Best,
The Seeking Alpha Team
I am using SA effectively to make informed investment decisions. It provides all relevant historical and current updates with data and facts.
Hi Fakhruddin,
Thanks for your wonderful feedback - we're really happy to hear Seeking Alpha is able to help you make more informed investing decisions!
Best,
The Seeking Alpha Team
As I invest in a lot of REITS, SA provides a lot of REIT reports, which I can check out using other resources. I also like the news on stocks that I own.
Hi Gordon,
Thank you so much for taking a moment to review us! We work hard to meet expectations like yours, and we’re happy to hear this Seeking Alpha News Marketplace service is hitting the mark for you.
Best,
The Seeking Alpha Team
Love the platform, and the content from all of the authors. I really love the service from Growth Stock Forum.
Hi Edward,
Thanks for your wonderful feedback - we're really happy to hear Marketplace is able to help you make more informed investing decisions!
We'll make sure that your words Echo to the Author.
Best,
The Seeking Alpha Team
Articles are always well written and thought provoking. The Q & A portion is most helpful since it portrays differing views that are very helpful in forming an opinion on the subject covered.
Hi Donald,
Thank you so much for taking a moment to review us!
Our teams work hard to meet expectations like yours, and we’re happy to hear we are hitting the mark for you.
Best,
The Seeking Alpha Team
It is a great site with easy-to-use recommendations on stocks and etfs. I use the rating functions very often.
I would suggest to put the sector on the portfolio list, it would be very helpful.
I am curious to learn Alpha pro but I am not sure what exactly will I get there, and the price has Factor 10. Can you elaborate?
Please give also more information on quand, the methodology I trust and follow! I want to know more about it!
Wish you luck and thank you for great service!
HI Kati,
Thanks for your wonderful feedback - we're really happy to hear Premium is able to help you make more informed investing decisions!
PRO - is geared towards institutional investors and individuals with a high net worth. Our PRO editors sift through thousands of articles published on Seeking Alpha every month and surface the top 0.1%, highest conviction articles for you in the Top Ideas list. New, hand-selected Top Ideas are sent twice a week directly to your inbox. You also get access to a list of short ideas and other exclusive content published only on PRO.
To know more about our Quant ratings system, please visit the following article -https://feedback.seekingalpha.com/en/knowledge-bases/2/articles/58339-quant-ratings-and-factor-grades-faq
Best,
The Seeking Alpha Team
Was, and am very pleased w/Seeking Alpha Premium. Lots of extra data about companies that I'm interested in. Well worth the cost.
Hi John,
Thanks for your wonderful feedback - we're really happy to hear Premium is able to help you make more informed investing decisions!
Best,
The Seeking Alpha Team
Seeking Alpha has become one of my key daily stock information sources. SA has improved my understanding of market performance and quality of decision making. The amount of information I receive every day can be considered a bit overwhelming but its value and impact is indisputable. I am very happy to have joined Seeking Alpha!
Hi Guillermo,
Thanks for your wonderful feedback - we're really happy to hear Premium is able to help you make more informed investing decisions!
Best,
The Seeking Alpha Team
I use the site almost daily and find the articles to be very relevant.
Thank you so much for taking a moment to review us, James! We work hard to meet expectations like yours, and we’re happy to hear this Seeking Alpha services are hitting the mark for you.
Best,
The Seeking Alpha Team
I like the conservative approach. For many years I was more aggressive and took high risk but kept losing money. Now that I am retired I can't afford to take such risk. With seeking Alpha I have finally started making money with my money.
Hi Daniel,
Thanks for your wonderful feedback! We're really happy to hear Seeking Alpha is able to help you make more informed investing decisions.:)
Best,
The Seeking Alpha Team
Answer: Hi Ramakrishnan, thank you for reaching out! Can you please send us an email to subscriptions@seekingalpha.com together with your device model and OS version so that our tech team could investigate this further? Screenshots would also be most helpful, if possible. Thank you, Richard from Seeking Alpha Customer Service.
Answer: Hi Ramakrishnan, thank you for reaching out! Can you please send us an email to subscriptions@seekingalpha.com together with your device model and OS version so that our tech team could investigate this further? Screenshots would also be most helpful, if possible. Thank you, Richard from Seeking Alpha Customer Service.
Answer: There was only one question in the are of your question: it was do they work in eastern time zone? I'm in the Central time zone and all times reflect my time. Although I didn't see any option to change to Eastern time. If I had to guess, I would think it could set local to members because they got everything else so right.
Stock market Insights & financial analysis, including free earnings call transcripts, investment ideas and ETF & stock research written by finance experts.
Hi Joe,
Thank you so much for taking a moment to review us!
We work hard to meet expectations like yours, and we’re happy to hear we are hitting the mark for you.
Best,
The Seeking Alpha Team