Very friendly and knowledgeable service when I called. Went with the platinum coverage and had a very competitive price. One thing that stood out as a difference between other companies is that they have an $11,000 total cap for the year not an individual one per appliance, so if you have high end appliances this is much better. Most other companies give you 1500 per appliance and you have to pay the difference if it breaks.
This is an scam, I paid 3 years of my warranty (my bad) first claim my a/c and the ask for the last 5 years records of service, ending in a 750 dollars claim I got 250, second claim my dishwasher broke, to fix it was 230, so they decide to paid 175 because the depreciation, but they just pay if I bought a new one so I have to spend 700 to get 175 from this scam, so I cancel the policy after 1 year out of the 3 I paid 1055, my reimbursed was 106.00, stay away from the big guste scam ever, this people just want your money and that is all. I learn from my mistake don't let you happen the same
This is the most affordable home warranty service out there! They really look out for you and care about you and your home from day one to years in the future! My whole family shops with this company and has not been let down since!
This company is nothing but a fraud. They are offering services but can't provide them. They have techs who don't even have a license to practice. They rip me off by $3500. Low suit was filed and won as they never even came to court. SAVE YOUR MONEY!
I wish I had not switched from American Home Warranty. Select Home Warranty is full of false advertising. They talk of all they can save you but it's a lie. I bought their platinum package for me and my dad. Stuff that the contract says is covered, they have clauses that contradict and they find a way not to cover anything. Beware of section 8 and 9 in the contract
The first person I spoke with to open an account misunderstood my needs. I am glad that I read the policy when I received it, or I would have been paying for a policy that did not cover my appliances. I called as soon as I found out about the mistake and after talking to a few people, they immediately rectified the problem and now I have the policy I was interested in. Thank you for your good customer service
This is my first time going with SelectHomeWarranty and first impression given by their representative was 100% positive, very professional and detailed description and explanation of all the processes starting applying, filling a claim and renewing the plan. Hope to have a good cooperation for the upcoming time.
They are hard sellers but Select Home Warranty runs you in circles, delays, and delays for claims over $200. They sent out their own contractor who submitted the claim and Select Home Warranty kept telling them they would respond in 24 to 48 hours. They never responded to their own contractor. I ended up having to pay the contractor and never got reimbursed.
Horrible company to deal with! I had claims and both were denied. One was July 2021 central a/c unit not working properly. I reported my claim. They sent out a technician to look at the a/c unit. He tells me it is a maintenance issue. After being at my house
Several times I don't think their technician owns any tools but a cell phone. I had to hire an hvac company on my own to fix my a/c unit. It was more than a maintenance issue. Claim two Nov 2021 my furnace pilot light kept going out. They sent out the same technician with his cell phone to fix my furnace. This claim went on for months. Feb 2022 I hired another company on my own to fix the furnace. It turned out the furnace was bad. I had to purchase a new furnace on my own. Select home warranty denied my claims and paid nothing. Stay away from this company. In their contract, there are so many stipulations that they will not have to pay a claim. STAY AWAY FROM THIS COMPANY!
Company is not good, tries to get out of repairs and sends not qualified people. The Air was down and they did not repair. Had to call another company to make a very simple repair. Their cancellation fee is $75. Made several calls and emails. They do not help their customers. I do not recommend them.
Overview
SelectHomeWarranty has a rating of 2.1 stars from 942 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SelectHomeWarranty most frequently mention water heater, maintenance records and fine print. SelectHomeWarranty ranks 1st among Home Insurance sites.
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- Mahwah, New Jersey, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members