SelectHomeWarranty

Dishonest sale representative. Most claims denied. Would rate this company ZERO. Don't waste your money

Elect Platinum Care Plan
Select Home Warranty has been the most miserable warranty program I have experienced in my life. Of everything I need fixed in my home, Select has found a way to get out of paying for it. The people at select are so incompetent that they have recently ordered an AC and Heating repairman three times to fix my refrigerator. Finally, after I hire my own repairman Select condemns my refrigerator and offers $150 to by a new one that cost $1400. 00. Haven't got that money yet. I have a washing machine that is broken. Select refuses to take a claim on it. For you do-it-yourselfer, beware. I am an AC / Heating and repair man retired. I have done the annual service and check of my own AC unit for years. My AC unit gets better care than most because they get pampered to last longer than most. Recently, My AC blower motor went out and a claim was filed with Select. Because I didn't have proof the unit was service past three years, they will not cover the cost. There is a whole lot I don't understand about this Company. Here is how they sell their warranty.

Advertisment
1. Call to place your claim, 24 hours a day 7 days a week.
2. We will contact a local licensed service technician to diagnose your problem. Technician will contact you to set up an appointment.
3. Just pay a Modest service call fee and covered repair or replacement of your home system an appliance will be complete.

Reality
A call place to Select Home Warranty. Problem with my refrigerator. Supposable a licensed service technician was call. No one showed up. Contacted Select Home Warranty two additional times. The same thing happened, no one showed up. This went on for about 10 months. I called Select Home Warranty again. This time, I received a phone number of the licensed service technician. I call the technician immediately. The Technician stated that his business was two hours from my home address. That he could not come and look at my refrigerator. I called Select back and they contacted the technician and the same was expressed to Select. Select contacted another Technician. I called this technician to find out he only works on AC and Heating units. Not Refrigerators.

Unsatisfied Customer