SelectSpecs

I had a great experience with my order. I ordered a pair of Oakley currency frames, satin black finish. The ordering process was easy and I received my order in a reasonable amount of time. The same amount of time that it would have taken a local optometrist to deliver the glasses for me. The real difference is that I paid half of what it would I would have paid locally. The products are genuine as well. No knockoffs. I have a strong prescription and I ordered thin lenses and was very pleased with them. Keep in mind that you're dealing with a company in England, so customer service can be a little spotty because when you call them in the United States it's night time over there. But, I received good responses via email. Also, make note that your bank might charge you a foreign transaction fee since it's a company in England. My fee wasn't very much, I think it was like $5. Anyway, overall great experience, will definitely order from them again.

The service is great and easy to use. Perfect glasses at a fraction of the cost.The ordering was easy to do and by no means complicated. There was a great variety of frames and when I had a problem there was no problem contacting the company and they replied straight away.

This is my second pair of glasses ordered from SelectSpecs as the first pair which are for distance are fantastic, i'm now ordering reading glasses. Can i say that SelecSpecs were on time with the delivery, the glasses were first rate and my prescription was spot on. I can't say any better than that. Try them out.

Fr Anthony
1 star: Bad
Updated just now
No Specs Ordered from this company Now or Ever…
I Was shocked to find in my email an Order for this company when i never placed same. As a pensioner I get free mine free. Raised a ticket cant email as its a send out junk no reply service they use 4/5 days for a reply. Phoned them operator did not make any headway. Breach of my personal privicy. Who placed this order? Was it generated by them how did they get hold of my details? These are details with no answers. Fr Anthony Rainbow Bridge Cat Sanctuary FY1 3EX

I order two pairs of glasses of select specs. And I was impressed by the price and choice. And how easy was to choose and order the glasses. I was very impressed that they only took 10 days in total from ordering them. To them being delivered.

The worst customer service I have ever experienced. They sent the wrong prescription. I informed them straight away and they assured me I was wrong. I took the glasses to Specsavers and they clarified that they were +2 and not -2 as per my prescription. I took a photo of the Specsavers reading and sent to SelectSpecs. They still would not take my word for it and sent a form to be printed and the glasses to be returned. They then admitted they had sent the wrong prescription and it was their error. No apology. I had to chase them for a refund. No apology and no offer of contributing to my trip to Specsavers to clarify their error. I note that they report all bad reviews to Trustpilot and they therefore have them taken down to boost their ratings. No doubt this will happen to this review.

Quick easy to choice frames, from wide selection, benefiting from not leaving your home to choose the frames and lenses you want. Prompt delivery, second time i have ordered from them, would not hesitaye to recommend select specs

Placed an order on 4th Feb and paid extra for tracked delivery, against a 7-10 day delivery. Chased delivery 11th Feb to be advised that delivery was likely to be w/c 22nd Feb - thereby taking a month! No apology, no explanation so I have cancelled the order.
Both specsavers and vision express currently producing glasses within 48 hours and no less expensive.

After visiting a couple of the usual well known High St opticians and a couple of local opticians, i couldn't find any frames I liked at a reasonable price, so poor was the selection, and so high were the prices. So with some trepidation I looked on-line and found SelectSpecs. Heartened by the fact that they have a UK shop (in Westgate on Sea) to call should I need to, I went ahead and ordered 1 pair of glasses, a pair of polarised sunglasses and a pair of non prescription sunglasses - all for £50 including delivery to the UK. £50! They arrived in less than 2 weeks. Yes, they came from China, and yes they are spot on, great value, lots of choice, and the website was simple and easy to use. If you have a complicated prescription you could probably call the UK shop for advice on how to order. I will never use a High Street optician again!

I took a chance on ordering a pair of glasses even though I couldn't believe I could get quality glasses as such a great price. I was amazed when I received them and discovered they were perfect! I will be a repeat customer for sure!

I selected SelectSpecs after trying one or two other websites and could not get on with them.
With SelectSpecs I found the sute easy to use and clear explanations assisted me.
I will be ortdering more specs as i am happy with my experience.

Order placed and paid for June 23rd 2020. Here we are July 31st 2020 and still no sign of them. Company claims the order was completed July 16th (what took them so long!?) and put in mail the next day. I paid for fast delivery, but hey, what do they care? I guess I'm out the cash.

7 week wait and the worst customer service? Yes that's select specs!
If you want cheap glasses, appalling service, to be ignored and a script read to you? And even get the same rubbish when you talk to the directors? Then shop here!
They will let down every expectation you have!
And from the attitude of everyone at the company, they ain't bovered!
If you do make the mistake of using them read every minute detail on the website with extreme care and do a full examination of all the terms and conditions, as they don't believe they are ever wrong or could mislead you or anyone could ever make a mistake!

Be warned aviod this company at all costs!

Use them and you will be sorry!

I decided to try as £6 is not a lot and I will never go back to my local opticians as I was so impressed with these that I ordered another pair as a change of style and will be ordering more very happy

I cannot begin to stress how crap this company have been. Suffice to say the glasses finally came and I was baffled why they were giving me a headache. Had them tested by a REGISTERED PRESCRIBER and the prescription was totally wrong. Random numbers, nothing like mine! They dont even have a REGISTERED PRESCRIBER! Ask them! The customer service person Julie S sends random emails and answers no questions and you cannot actually speak to anyone. Takes them days to reply. They totally denied the wrong prescription-funny that I went to a very reputable opticians to have them tested. Im all for ordering glasses online for the sake of costs but this $#*!ty level of customer service is a disgrace and so is this company. Go elsewhere-Ive found eye wear brands and they check and check again your prescription and are super efficient.

The titles says it all really. Cheap product but well made. Delivered within a decent timescale and exceeded my expectations, given the low price point.

Selectspecs are a fantastic choice for your new glasses. They can provide you with wonderful frames, an accurate prescription and very importantly fast service & value for money.

I was referred to this site by a work colleague because he and his wife order their prescription glasses from SelectSpecs. We have a vision benefit as part of our contract which is $350 per year for glasses etc. Usually, I have to pay $200+ over the $350 so I was a little skeptical about the quality of prescription glasses from SelectSpecs. I ordered some single vision (distance) with blue guard, thin and light, clear, UV coating, Anti-reflection, scratch resistant prescription lenses with a lovely frame. I was gobsmacked when the total was less than $100 including postage.
My prescription glasses arrived to NZ from the UK in just over a week and I love them. The quality is great and i love the blue guard lenses. The frame fits perfectly. I cannot get a decent frame for $100 in NZ so to receive prescription glasses of this quality is incredible really. I will continue to buy from and highly recommend SelectSpecs. Definitely more affordable than anywhere else I have heard of. Very happy customer.

It's been 3 months and still haven't received my order. Don't bother with this company their customer support is really bad too. It's not worth the stress to save a few $$$.

First their "system" just ignored my delivery address - I wrote them 3 times, still shipped to wrong address - insufficient documentation with delivery, therefore blocked for many day by customs - forget about contacting they by phone, you can wait for 30 minutes with no progress on your waiting position.

NEVER BUY THERE!

I sent three items of prescription eyewear to SelectSpecs for reglazing to my new prescription. I provided my optician't prescription and SelectSpecs measured my pupillary distance from one of the pairs of spectacles I sent them.

SleectSpecs kept me updated about when to expect my eyewear back and it arrived promptly, with a great job done. Reglazing saved me a lot of money and I kept the frames which I like, so I didn't have to choose the latest fashion sold by my optician (which I don't like!)

I will soon be sending more spectacles for reglazing. Thank you, SelectSpecs!

Never ordered glasses online before so I did not know what to expect.
Well they are wonderful spot on with my script and high quality frames.
So much so I have ordered more

I found selectspecs by chance on Instagram about a year ago and I'm so glad I did. I now have numerous different brands from savannah to infinity and absolutely love the easy service.