SellBroke

Sellbroke contacted me and now it's clear that it was a misdelivery and they didn't receive the device.
Nevertheless, Sellbroke promise to pay me what was agreed in the order. That's a very generous action.
I will still choose SellBroke in the future.
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Previous review:
I sent my laptop to them several weeks ago. I kept watching the courier service and made sure it got delivered to them (See attached tracking says it was delivered and signed for by KKORSON). However, there had been no update for several weeks.

Customer service was always available to answer your questions. The day that my laptop was delivered to them, they sent the check out. A few days after I shipped my laptop to them, the quoted [rice went down from $148 to $136. I expected to get only $136, but instead, they sent a check for $148. I highly recommend this to ANYONE selling their electronics! Gazelle.com, Glyde.com, and USell.com offered (at max) $75. SellBroke had the highest quote, the fastest process, and the best customer service in its department. (I'd give it more than 5 stars if I could)

I sold a Dell laptop which SellBroke offered more than other services. My shipment was delivered in a day and was paid the next business day. Received the full amount as quoted. Definitely recommend and will be using SB again.

I was offered $100 less than my online quote because SellBroke.com said that all 3(!) of my computers that I mailed in had "bad batteries", even though they all functioned perfectly well and had excellent battery charge holds. I followed up with the company and they said that the number of battery cycles for all 3 machines was too high (439 cycles, 1039 cycles and 1500 cycles).

All older used laptops will have a high number of charging cycles and it is assumed that sellbroke.com would have already factored that price reduction into the quoted price, based on the age of the computer.

In future, I recommend that SellBroke.com tell people on their website that their batteries must have under X # of charging cycles to get full price, or should amend their quote generator to factor in that information. Not disclosing this information on the website, in the FAQ, or on the quote generator is suspicious and can give customers the idea that the business is fraudulent.

I sold my laptop with a bad battery to them, but otherwise was in great condition still. After 2 weeks of not payment and no word from them after FedEx confirmed delivery, I reached out to find out what happened. They responded fairly quick saying the laptop was reviewed and had a bad graphics card which reduced the offer to only $40 (less than 1/4 their original offer). I replied I forming them the graphics card was in working condition prior to shipping and questioning when they were planning on informing me of this change and then the next day they replied saying it was actually working fine after looking again. So I got what I was quoted, but am highly skeptical I would have gotten anything if I didn't reach out and that I would have gotten my full value if I hadn't fought for it.

There shouldn't be a separate section for cosmetic condition if the functionality of the device somehow effects the cosmetic quality. Had a bad battery which I told them and then when the device was received was told that effects my cosmetic condition. That obviously doesn't make sense.