• SGS

SGS

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Overview

SGS has a rating of 4.2 stars from 1,414 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SGS most frequently mention next day, fast delivery, and excellent service. SGS ranks 2nd among Tools sites.

  • Service
    51
  • Value
    52
  • Shipping
    51
  • Quality
    49
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
95
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How would you rate SGS?
Top Positive Review

“Great value for money”

David S.
5/14/19

Second purchase from SGS. Chainsaw arrived when stated, easy to assemble and started after third pull with a true easy start mechanism. Impressed with the additions - fuel mixing bottle, tools, file and bag, plus 2 chains. Have not tried it in action yet but all in all seems good.

Top Critical Review

“Abysmal workmanship and service”

Stephen D.
4/30/19

Bought 2 gas struts, one failed immediately because it was incorrectly manufactured with insufficient thread on the shaft, I notified them and sent them photos, it took 2 weeks for a replacement to arrive this was completely wrong and would not fit, I notified them and sent photos again showing the errors. Since then they have ignored my emails, they promise to phone me back but don't on numerous occasions, a company to avoid

Reviews (1,414)

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Reviews that mention popular keywords

day delivery (93) gas struts (83) quality product (91) tool chest (52) customer service (137)
Thumbnail of user amandap255
GB
1 review
0 helpful votes
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December 6th, 2018

Ordered my hubby milwaukee heated hoody for present. It was a fast free delivery, and cheapest milwaukee hoody i found.
Hubby loved the jacket, it keeps him so warm and he loves the heat control settings.
I love that it is machine washable.
I've been very impressed by S. G. S. Engineering and thier follow up with everything, that I've recommended the company to my husband.

Thumbnail of user roberth1277
GB
1 review
0 helpful votes
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July 21st, 2019

Order an engine crane, axle stands and an engine stand from SGS in two separate orders. Both came really promptly. All items were really good quality and at very competitive prices. Excellent service all round.

Thumbnail of user kevinj321
GB
1 review
0 helpful votes
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January 6th, 2020

Excellent quality product, arrived next day, wish it would of come with a hose, your more than welcome to send me one if your feeling generous :) would definitely recommend to anyone, genuine good, quality product

Thumbnail of user mikep500
GB
1 review
0 helpful votes
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January 28th, 2019

Ordered 3:30pm one day delivered next morning, Super quality gear at a great price! The Vehicle creeper comes with a very handy LED light 6 wheels and only 5 Kgs, made for the contours off your body to keep as low as possible!

Tip for consumers:
One to TRUST!!!!!

Products used:
Vehicle Creeper with LED light

Service
Value
Shipping
Returns
Quality
Thumbnail of user ianc181
GB
1 review
0 helpful votes
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May 23rd, 2019

Needed some new gas struts for our Bailey Pageant 6 (2007) Caravan fixed bed, contacted SGS for advice and ordered as instructed. Fitted and they would not hold the bed up. I then contacted Bailey Parts and discovered SGS had supplied the wrong struts (Pressure too low) after going through the process of videos etc SGS agreed a refund however I had to pay the postage. They offered to send out the correct ones but I had to pay postage again. I was in effect being asked to pay for their mistake.
I decided to go to Bailey Parts for the struts which work perfectly and are actually cheaper! I would not recommend this company to the general public.

Thumbnail of user justinb346
GB
1 review
0 helpful votes
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May 7th, 2019

I ordered a number of garage items including a tool cabinet. They were well packaged and the build quality is excellent and I'm really pleased. Albeit the delivery company mislaid the axle stands, SGS dealt with the matter very professionally and reshipped a new set for next day delivery without hesitation. Thank you again for the fantastic service and quality goods.

Thumbnail of user geoffk13
GB
1 review
0 helpful votes
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February 27th, 2019

First class, excellent company to deal with. I was looking to buy a trolley jack, SGS have a wide range to choose from and very competitive prices. The one I chose arrived next working day and is excellent quality. Highly recommend buying from SGS.

Thumbnail of user davids1770
GB
1 review
0 helpful votes
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August 27th, 2018

Order a 3 ton jack from SGS Engineering, arrived on time and in good condition. I have used quite a few Jack's in my time and this is the best I have used, it gives me real confidence lifting and the larger wheels help move it over imperfections in the road, so I am not having to lower it again to get a good position to stop the jack from dragging the vehicle. Great all round jack.

Thumbnail of user simonn39
GB
1 review
0 helpful votes
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July 5th, 2018

This order was the 3 or 4th from sgs, communication very good via email when item was ordered and dispatched, could easily track the item via the links provided, its a pity not all companies are like this.

Thumbnail of user alanh198
GB
1 review
0 helpful votes
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August 16th, 2018

Received my order yesterday, brilliant delivery, all packed very well, all bolts together easy and although I have
Not yet used it, it looks like an extremely good well made product, for a very good price, well done.

Thumbnail of user andreat110
GB
1 review
0 helpful votes
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August 8th, 2018

Great, speedy service from order to delivery
Was kept up to date with delivery Via tracking and even notified when the courier had a problem with their van.
Would definitely recommend and use again
Great customer service! :)

Thumbnail of user junayeedc
GB
1 review
0 helpful votes
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November 12th, 2018

I purchased the above from SGS. I have unpacked all the items and they all appear to be in good shape. The delivery was spot on and as advised. So I cannot complain at all. It has been a great experience.

Thumbnail of user ricke79
GB
1 review
0 helpful votes
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September 9th, 2019

Ordered over the August bank holiday. SGS got in touch after the holiday to say that stock had run out and promised a revised delivery delivery a week later. I agreed to this and SGS beat their promise handsomely. Very Satisfied

Thumbnail of user seant88
GB
1 review
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December 13th, 2018

As a start up company I'm on a budget but sgs's prices allowed me to get two items for the price of one, next day delivery that came with its own hour slot was very help full with so much to do atm and a very good price for heavy items, when I need more items I'll be checking sgs first

Thumbnail of user davidw1339
GB
1 review
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January 8th, 2019

Bought the wheel dolly's, great to manoeuvre my cars around. I was going to have to buy a four post lift but this solves my space problem and no expensive installation costs
Great service as well ordered at 4pm and delivered the next morning at 7.45am!

Thumbnail of user jonathanc308
GB
1 review
0 helpful votes
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September 2nd, 2019

Ordered a trolley jack and axle stands during the Bank Holiday weekend and they arrived the following Tuesday. High quality equipment lifted and supported my 4x4 effortlessly and SAFELY. Looks and feels like this gear will last for years. Would definitely purchase from SGS again.

Thumbnail of user rogerd181
GB
1 review
0 helpful votes
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July 5th, 2019

I recently used this company to provide me with two replacement gas struts for the rooflight on my caravan. From ordering to receiving the items was quick and speedy. The items themselves are better quality than the ones they replaced and at a very reasonable price. I will certainly use this company again. Very Pleased.

Thumbnail of user jamesd788
GB
1 review
0 helpful votes
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December 14th, 2018

Great price, easy to use website and free next day delivery
On my product. Will be the first place I look for any future purchases.

Also the courier company used by SGS deserve a mention as so many companies
Are let down by a poor courier service, not so for SGS. DHL contacted
Me by email and gave an accurate one hour time slot for delivery.

Thumbnail of user saraha278
GB
1 review
0 helpful votes
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December 4th, 2018

I purchased something for my other half for Christmas, tools are very much not my fortay, but everything was so well detailed on the site it made it super easy to find exactly what I was looking for! Very hassle free check out and of course the lowest price!

Thumbnail of user marca94
GB
1 review
0 helpful votes
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October 3rd, 2019

I ordered a Milwaukee gun at two minutes to four in the afternoon, it arrived the next day at ten a.m.
It was very well packaged and arrived in excellent condition.
I also made a query via the website and was contacted really quickly.
Overall possibly the best customer service ever.

Thumbnail of user denisep487
GB
1 review
1 helpful vote
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January 7th, 2021
Verified purchase

Return ******* - you have now had my return for over 6 weeks and yet I'm disappointed as you have still not refunded me. I've spend alot of time on trying to get this resolved.
I have told you on numerous occasions what the parcel looks like, sent proof of return, photos and answered your repeated questions over and over again. You have made promises to escalate to management and contact me and you constantly fail. This is most disappointing and not acceptable.
I look forward to hearing from you and receiving a full refund for goods we have returned and you appear to have lost.

Tip for consumers:
AVOID

Products used:
Impact Wrench

Service
Value
Shipping
Returns
Quality
Thumbnail of user leem97
GB
1 review
6 helpful votes
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May 23rd, 2017

What ever you do, do not shop at SGS Engineering or you will be sorry!
They won't refund your returns money in full, even when the item is faulty & that's against the law! £20+ to return a faulty strimmer, they will cover you for only £5. The law says they have to refund in full!
Do not, I mean do not shop there!
Be forewarned!

Thumbnail of user johns4085
GB
1 review
0 helpful votes
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August 1st, 2019

I searched the internet for a car trolley jack, I found several in the price range I was looking for, but only SGS supplied a hard case with the jack. The product was as described and was delivered as promised the next day. Excellent service, and I will certainly use SGS again.
Thank you.

Thumbnail of user jonathanb252
GB
1 review
0 helpful votes
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October 7th, 2018

Great products and service, reliable and speedy delivery. A first class company and a pleasure to trade with.

Have bough several items from this company, well made products and at a very competitive price.

If you require workshop equipment then this is the place to go.

Thumbnail of user keithg151
GB
1 review
0 helpful votes
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June 12th, 2019

Ordered the above compressor at 10 am and it arrived next day as promised, the item was well packed. The compressor is of good quality and has performed faultlessly since I have had it, and has done everything I needed it for. Thoroughly recommend this firm

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About the business

Gas Struts for Domestic, Leisure and specialist applications. Boot and tailgate struts for cars. SPX Power Team distributor and service centre for bottle jacks, hydraulic press, cylinders and pumps.

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