• SGS

SGS

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Overview

SGS has a rating of 4.2 stars from 1,414 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SGS most frequently mention next day, fast delivery, and excellent service. SGS ranks 2nd among Tools sites.

  • Service
    51
  • Value
    52
  • Shipping
    51
  • Quality
    49
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
95
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How would you rate SGS?
Top Positive Review

“Great value for money”

David S.
5/14/19

Second purchase from SGS. Chainsaw arrived when stated, easy to assemble and started after third pull with a true easy start mechanism. Impressed with the additions - fuel mixing bottle, tools, file and bag, plus 2 chains. Have not tried it in action yet but all in all seems good.

Top Critical Review

“Abysmal workmanship and service”

Stephen D.
4/30/19

Bought 2 gas struts, one failed immediately because it was incorrectly manufactured with insufficient thread on the shaft, I notified them and sent them photos, it took 2 weeks for a replacement to arrive this was completely wrong and would not fit, I notified them and sent photos again showing the errors. Since then they have ignored my emails, they promise to phone me back but don't on numerous occasions, a company to avoid

Reviews (1,414)

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Reviews that mention popular keywords

day delivery (93) gas struts (83) quality product (91) tool chest (52) customer service (137)
Thumbnail of user paulh586
GB
1 review
0 helpful votes
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July 22nd, 2018

I have bought a 3 ton trolley jack and 2.5hp 50 ltr compressor from SGS on separate occassions both have exceeded my expectations in terms of quality especially at the price... both were ordered and delivered with 24 hours so I can only give 5 stars!

Thumbnail of user peterw272
GB
2 reviews
0 helpful votes
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December 2nd, 2018

My 26" Professional 9 Drawer Tool Box Chest from SGS arrived today and I'm delighted with it. It seems well made and robust, the drawers slide well and close with a reassuring firmness. Each drawer also comes with a liner, which is a welcome feature. Delivery was very prompt and the sale price made the decision a no brainer'.

Thumbnail of user patrickw198
New Zealand
1 review
1 helpful vote
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March 14th, 2019

I ordered a stainless steel workbench trolley from SGS. The trolley was delivered within three days of my order. It's a fantastic piece of kit. Very solid, sturdy and attractive. It can be wheeled around if necessary. I will be using it in my printmaking workshop. It's ideal for the purpose I will be using it for. It will store my inks, chemicals, sundries and printmaking equipment. Very impressed with the trolley.

Thumbnail of user dickb40
GB
1 review
0 helpful votes
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September 11th, 2018

Top quality dollies - very impressed, solid and well constructed. Move my Series 3 Landrover 109" (50:50rust) around smoothish cement garage floor floor on my own! Delivered in less than 24 hours from ordering and left in safe place by delivery driver as requested.

Thumbnail of user brendonb21
GB
1 review
0 helpful votes
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September 9th, 2019

Used this company a number of times now. The toolchest are great value for money the stainless range superb build and the service and delivery speed is second to none. When we refurbish our wshop further they will be first port of call.

Thumbnail of user terryr901
GB
1 review
1 helpful vote
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May 27th, 2022

Worst customer service, never answer the customer service line, but call the sales team and answer straight away. Product did not work, and raised a dispute, was told they would send the replacement part. Nothing. Called back same thing, will send the replacement part. Nothing. Now when I try calling no answer on the customer service line. When I called the sales line was told someone would email me. Nothing. They are happy to take your money but won't help if their products are faulty. Don't waste your time or money!

Products used:
Nothing as it did not work

Service
Value
Returns
Quality
Thumbnail of user simonb156
GB
1 review
0 helpful votes
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October 15th, 2018

Very impressed with SGS Engineering. I rang to ask about a suitable trolley jack to lift my VW van. A man answered all my questions and made very helpful suggestions. I ordered it and it arrived the following day, with free delivery.

Thumbnail of user peterc407
GB
1 review
0 helpful votes
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February 14th, 2019

Having struggled for a few years with a increasingly heavy boot lid I ordered a set of new gas struts from SGS. Fast delivery and excellent quality easy to fit only took about 10 mins and what a difference they made now instead of struggling to hold the lid up I now have to push it down. Would highly recommend SGS for their service quality and fast delivery

Thumbnail of user geoffm39
GB
1 review
0 helpful votes
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June 27th, 2019

Excellent addition to my garage brewery. Great quality and looks amazing. Delivery guy couldn't have been more helpful and customer service too. Will be back for more.
The 72" tool bench is great but the addition of the high level cupboards makes it even better. Had my eye on the tool bench for quite some time, very pleased with the quality and service from SGS.

Thumbnail of user richards1313
GB
1 review
0 helpful votes
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May 14th, 2019

Was struggling to find the right combination of Milwaukee drill, battery, charger and case - SGS had the exact thing I was looking for and at a great price!

Ordered around 3pm and arrived the following day.

Very impressed and thoroughly recommend

Thumbnail of user peterm528
GB
1 review
0 helpful votes
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July 31st, 2018

I was struggling to source replacement gas struts for our old Fapa roofbox, the internet for once not really helping. I gave SGS a call in the hope that they might be able to point me in the right direction but after a short call with one of their sales advisors I had both struts ordered at a good price and they were delivered the next day.
A truly excellent service experience, I highly recommend this company to supply your needs.

Thumbnail of user jamesh1008
GB
1 review
0 helpful votes
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August 22nd, 2018

Ordered Boot Struts for my car. I was recommended this company by the car club I am a member of. Dispatch for the parts I ordered was very fast and when they arrived was well packaged, I cannot fault the service I received. Excellent stuff I would recommend them to others.

Thumbnail of user clivek
RU
1 review
1 helpful vote
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February 27th, 2019

I phoned to ask questions before my purchase and dealt with someone who could answer my questions. I ordered gas struts for my car and they came very quickly. They were well packed and easily fitted and they work extremely well. I can really recommend SGS for sales, service and quality of product.

Thumbnail of user raymondm167
GB
1 review
0 helpful votes
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July 14th, 2019

Bought a petrol strimmer, lost a part and was sorted quickly. Then had a starting problem which was identified by the helpline, replaced free within the warranty and couldn't be happier with the after sales service.

Thumbnail of user colinf44
GB
1 review
0 helpful votes
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December 5th, 2019

Massive saving on Black Friday deal
Massive saving on Black Friday deal, was a bit concerned that the offer might not be genuine. But didn't have to worry ordered generator on Friday and it arrived Monday morning, complete with oil and fly lead. Battery was easy to connect and filling the oil no problem. It's a bit louder than I expected but not a problem. Have already tested my boat microwave works a treat. Thanks SGS excellent service.

Thumbnail of user clivem30
GB
1 review
0 helpful votes
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November 29th, 2019

I have purchased a few items from SGS and I have never been disappointed the products are always well made and a very competitive price. The service and communication is second to none order before 4pm and the item is with you the next day fantastic great company to deal with from start to finish.

Thumbnail of user aarond95
GB
1 review
0 helpful votes
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June 13th, 2019

I brought a 96 inch tool chest it came next day, I'm over the moon with it, the quality of the product is outstanding you would be hard pushed to find a box of this quality for the price anywhere. I would highly recommend.

Thumbnail of user markg577
GB
1 review
0 helpful votes
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March 17th, 2019

I expected the earlier version of the harbour freight tool trolley, in itself a good deal, with the view to upgrade the gas struts etc. Especially pleased to see the upgraded model delivered. Good transaction, have used the seller again for a second trolley.

Thumbnail of user philipc147
GB
1 review
0 helpful votes
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July 29th, 2018

Website was easy to use with helpful instructions to find details so I knew exactly which part to order, with an easy tutorial to follow for fitting it too. The price was great and delivery was very quick with good communication and tracking info.

Thumbnail of user richardw553
GB
1 review
0 helpful votes
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August 31st, 2018

I have purchased a petrol strimmer and a 50l air compressor both were delivered most promptly a small bit of putting together and thats it i was impressed with the quality of the tools, comunication is very good as i expect after sales would be too.
Thankyou SGS i look forward to making my next purchase.

Thumbnail of user neilp66
GB
1 review
0 helpful votes
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July 27th, 2019

I ordered the above item and received it the next day. Very quick delivery, well packaged also. I have used this company before and would not hesitate to recommend them. I would be more than happy to use them again.

Many thanks SGS_ Engineering

Thumbnail of user chrish633
GB
1 review
0 helpful votes
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July 4th, 2018

I have made 2 purchases from SGS. The first was a small, portable compressor and more recently a petrol strimmer/brushcutter.
On both occasions the service and delivery have been second to none. Highly delighted with my purchases from a company that sells quality products

Thumbnail of user brendane9
GB
1 review
0 helpful votes
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December 5th, 2019

Have been buying various tools from SGS over the years now, a huge range of quality items at a very reasonable price, even if they were more expensive than other companies out there I would still buy from them as their customer service is fantastic. Just taken delivery (very quick from point of ordering) of a new Milwaukee combi and impact drill, case included as part of a promotion too! Thanks very much again to all at SGS!

Thumbnail of user neilg69
France
1 review
0 helpful votes
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September 2nd, 2019

Just received vehicle dollys. Very impressed with the quality and "solidity" of these dollys.
Easy to put together with simple nuts and bolts (supplied).
My car weighs 1500kg and I can now move it with ease in any direction.
I was concerned about the cast iron castors, preferring nylon. However they work well and will withstand higher loads.
Just about to order a second set.

Thumbnail of user richardc719
GB
1 review
0 helpful votes
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January 4th, 2019

Having been messed about by another supplier who supplied the wrong product, I was delighted to find SGS who supplied the correct gas struts next day for my wife's Ssangyong Rexton. Their fitting video was also very helpful. Recommended.

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About the business

Gas Struts for Domestic, Leisure and specialist applications. Boot and tailgate struts for cars. SPX Power Team distributor and service centre for bottle jacks, hydraulic press, cylinders and pumps.

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