• SGS

SGS

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Overview

SGS has a rating of 4.2 stars from 1,414 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SGS most frequently mention next day, fast delivery, and excellent service. SGS ranks 2nd among Tools sites.

  • Service
    51
  • Value
    52
  • Shipping
    51
  • Quality
    49
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
95
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How would you rate SGS?
Top Positive Review

“Great value for money”

David S.
5/14/19

Second purchase from SGS. Chainsaw arrived when stated, easy to assemble and started after third pull with a true easy start mechanism. Impressed with the additions - fuel mixing bottle, tools, file and bag, plus 2 chains. Have not tried it in action yet but all in all seems good.

Top Critical Review

“Abysmal workmanship and service”

Stephen D.
4/30/19

Bought 2 gas struts, one failed immediately because it was incorrectly manufactured with insufficient thread on the shaft, I notified them and sent them photos, it took 2 weeks for a replacement to arrive this was completely wrong and would not fit, I notified them and sent photos again showing the errors. Since then they have ignored my emails, they promise to phone me back but don't on numerous occasions, a company to avoid

Reviews (1,414)

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Reviews that mention popular keywords

day delivery (93) gas struts (83) quality product (91) tool chest (52) customer service (137)
Thumbnail of user peterb551
GB
1 review
0 helpful votes
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August 19th, 2019

This is the second time I have ordered tool storage from SGS - both times the service has been faultless. Easy to order through the website, great communication from order to delivery the following day. Products have been excellent and I would not hesitate to use again.

Thumbnail of user chrisc953
GB
1 review
0 helpful votes
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June 16th, 2019

First time I have ordered from SGS, this done on a recommendation. Have to say their service was first class, from ordering to delivery, I was kept in the loop at all times.
Would definitely use again should the time arise.

Thumbnail of user roberts1530
GB
1 review
0 helpful votes
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September 23rd, 2018

After a wasted 25 mile round trip to Aldi to buy a 24 litre compressor, i bought one online from SGS... superb. I placed the order at 13.45 the compressor arrived 0900 the following day, great service and a good compressor thanks SGS for a first class service

Thumbnail of user davidp926
GB
1 review
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September 27th, 2018

One very satisfied customer! Delivery was next day as expected and was informed of delivery time in the morning. Easy to remove the top chest from the bottom as it is fitted inside the bottom for transporting. Fitted the wheels and job done. Fantastic product and great value for money!

Thumbnail of user neilc246
GB
1 review
0 helpful votes
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July 27th, 2019

Have had a number of products from SGS and like all the rest this is a well made solid piece of kit. The price point is VERY competitive especially considering the quality of the hoist. Look forward to using this very soon on my restoration project. Highly recommend SGS and will be buying from them again.

Thumbnail of user chrism1336
GB
1 review
0 helpful votes
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December 5th, 2019

Exemplary service
From placing the order to receiving the items I your kept informed as to your order and when it's due to be delivered. I've ordered a few different items from SGS and on all occasions they have been excellent to deal with, I would happily recommend them to anyone that is looking at getting some great well made items at a very good price point

Thumbnail of user josepht207
Kenya
1 review
0 helpful votes
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September 24th, 2018

I bought a 52cc brushcutter trimmer from SGS engineering. Delivery to my UK shipping agent (to Kenya) was quick (one day). Everything was intact as was shown in the eBay platform. First day of work, i did one acre clearing weed at my coffee farm. The machine is powerful. Another thing, if you the proper mixing of gas and oil 40:1 it doesn't smoke at all, at least no visible smoke. Thanks SGS engineering.

Thumbnail of user jamiej137
GB
1 review
2 helpful votes
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March 9th, 2019

Ordered a tool trolley as a gift for my husband. Ordered at 2pm and arrived the next day as promised at no extra cost. Really sturdy and exactly what he needed. Loved it so much that I ordered another one the following week which also arrived the following day. Will definitely use SGS and their products again.

Thumbnail of user lawrencea42
GB
1 review
0 helpful votes
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January 8th, 2019

Had to buy 2 small gas lift struts to replace 2 at home which had failed. The website was really easy to use and I had a speedy email response and very fast efficient delivery of the struts which were exactly as described.

Thumbnail of user barnabyo
GB
1 review
0 helpful votes
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April 14th, 2019

Prompt delivery
Kept me upto date with the order got an email saying it had been packed and shipped.It was made clear to me the delivery date and even an hour time slot the delivery was very fast brilliant service would highly recommend.

Thumbnail of user normanw58
GB
1 review
0 helpful votes
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August 16th, 2018

I bought two 52cc petrol strimmers last year and they performed brilliantly, however this summer one machine developed a fault.
When I contacted Laura at SGS, she and the crew worked v. hard to get to the root of the problem and really went the extra mile. Thank you :)

Thumbnail of user jonathanw179
GB
1 review
1 helpful vote
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February 14th, 2019

I recently purchased the SGS SC50H compressor, 10 Mtr hose and 71 peice air tools kit. Although the compressor arrived a couple of days late due to the courier vehicle breaking down (to be honest I was unaware it was late), the goods arrived quickly and there was absolutely no damage (unlike some stories I have read about where people have bought cheaper foreign alternatives). It was easy to assemble and there was even a spare rubber gasket supplied (meaning you don't have to wait on a spare arriving should the fitted item fail - great thinking SGS). The compressor is not any noisier than I would expect and fills from empty quite quickly. I have yet to try the air tools in the 71 peice kit, but they all look very well made and finished, unlike some I've seen. Overall extremely happy with my purchase. I may have paid a bit more than some foreign rivals, but what I've bought is very well made and looks very sturdy. It's true what they say you pay for what you get.

Thumbnail of user brianm781
GB
1 review
0 helpful votes
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March 20th, 2019

I recently ordered a replacement battery for my generator, unfortunately the battery seemed to get damaged in transit. I contacted SGS and sent them photographs of the damage and they immediately arranged for a replacement to be sent to me.
The replacement arrived within two working days.
I consider this to be an excellent customer service and highly recommend this company.

Thumbnail of user greigr1
GB
1 review
0 helpful votes
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October 7th, 2019

Fantastic product delivered very quickly and at a great price.

Great customer service and the tracking system works very well.

Would not hesitate to recommend SGS and the products they supply which are of robust quality.

I ordered 4 dolly wheels which are also stackable and easy to assemble.

Thumbnail of user simont73
GB
1 review
0 helpful votes
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September 22nd, 2019

Bought a 2.5t aluminium racing jack from SGS. Looks like a quality Jack and is pretty easy to carry around. Jack works very well and effortlessly jacked the back end of my Discovery and then worked well to help drop the axle down and pull it out. Highly Recommended.

Thumbnail of user alexm595
GB
1 review
0 helpful votes
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July 5th, 2019

Low prices, genuine branded items that are actually in stock and speedy delivery.

Unlike other companies out there that advertise next day delivery, and then they don't even have the items in stock, then you have to wait days!. Thanks!.

Thumbnail of user ians175
GB
1 review
0 helpful votes
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August 16th, 2018

Ordered and arrived the next day easy site to use item arrived the jack came in its own case it all seems well made the jack looks well made so pleased with the purchase I would definitely use them again

Thumbnail of user jamesa566
GB
1 review
0 helpful votes
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November 30th, 2018

Excellent service, I inquired about an impact wrench that was no longer in stock and they pointed me to the lastest 2018 model for a few quid more, ablsotue bargain. I then ordered a drill as well and they are both delivered next day. I even followed their instructions for extending the warranty couldn't ask for a better service.

Thumbnail of user tomm634
GB
1 review
0 helpful votes
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November 30th, 2018

I was looking for 4 vehicle dolly / skates found what I was looking for at SGS. Never used them before but their price was the best I could find with a short search online. Ordered the set and they were delivered to me up in Aberdeenshire within three days. Shipping was included so very happy with SGS and I would recommend them on my experience.

Cheers Tom Aberdeenshire

Thumbnail of user simonj64
GB
1 review
0 helpful votes
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April 14th, 2019

What a fantastic piece of kit, am use to using snap on, but this beats it hand down on cost, and the power is ace,
Service from sgs is Brilliant, I will be back to purchase the other items available from this range

Thumbnail of user barryd75
GB
1 review
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April 2nd, 2019

I purchased a chainsaw from this company and the customer service was great, the chainsaw arrived really quickly and I needed to phone as I could not get it to start - no fault of the company, just my lack of mechanical knowledge. The call was answered quickly and I was talked through how to start it. It started first time. The lady I spoke to was very pleasant and understanding and the whole experience from placing an order to asking and getting help was brilliant. I would definitely use this company again.

Thumbnail of user paulg424
GB
1 review
0 helpful votes
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June 30th, 2018

Ordered a pair of gas struts for the tailgate on my car, they were the correct exact match, and of good quality, the price was good also. They were delivered on time and came well packaged and unmanaged I would use again and recommend.

Thumbnail of user richardb788
GB
1 review
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July 8th, 2018

This an excellent piece of kit, dont be fooled by the low price in to thinking that this is going to be a cheap, flimsy item. Its sturdy and well made and would be easily at home in a professional garage as it is in the garage at home. 5 star kit

Thumbnail of user tonyc139
GB
2 reviews
0 helpful votes
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September 10th, 2018

I have just purchased a 'Mechanics 8 Drawer Tool Box Chest & Roller Cabinet' from SGS-Engineering for use in my aircraft hanger. What a lovely piece of kit this is. Its just perfect and exactly what I needed to store not only my tools but an array of other items too.
The service has been great, with a next day delivery option, and it is definitely great value for money compared to many other similar companies.
I will certainly use SGS-Engineering again without doubt and I recommend the company to everyone.

Thumbnail of user chrisg551
GB
1 review
0 helpful votes
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September 15th, 2019

Multitool arrived the day after order was placed.
It appears to be well made. The instruction manual is excellent with loads of detail so it was easy to put together.
It started immediately without any effort.

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About the business

Gas Struts for Domestic, Leisure and specialist applications. Boot and tailgate struts for cars. SPX Power Team distributor and service centre for bottle jacks, hydraulic press, cylinders and pumps.

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