• SGS

SGS

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Overview

SGS has a rating of 4.2 stars from 1,414 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SGS most frequently mention next day, fast delivery, and excellent service. SGS ranks 2nd among Tools sites.

  • Service
    51
  • Value
    52
  • Shipping
    51
  • Quality
    49
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
95
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How would you rate SGS?
Top Positive Review

“Great value for money”

David S.
5/14/19

Second purchase from SGS. Chainsaw arrived when stated, easy to assemble and started after third pull with a true easy start mechanism. Impressed with the additions - fuel mixing bottle, tools, file and bag, plus 2 chains. Have not tried it in action yet but all in all seems good.

Top Critical Review

“Abysmal workmanship and service”

Stephen D.
4/30/19

Bought 2 gas struts, one failed immediately because it was incorrectly manufactured with insufficient thread on the shaft, I notified them and sent them photos, it took 2 weeks for a replacement to arrive this was completely wrong and would not fit, I notified them and sent photos again showing the errors. Since then they have ignored my emails, they promise to phone me back but don't on numerous occasions, a company to avoid

Reviews (1,414)

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Reviews that mention popular keywords

day delivery (93) gas struts (83) quality product (91) tool chest (52) customer service (137)
Thumbnail of user mikes1756
GB
1 review
0 helpful votes
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May 19th, 2019

The product was ordered paid for on an easy to use site - and arrived promptly in a strong cardboard box - overall very pleased with both product and service

Thumbnail of user johnw1561
GB
1 review
0 helpful votes
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February 22nd, 2019

Very efficient in every way. Informative video prompted me to buy from SGS. Struts were fitted in 5 mins. Very fast delivery with good communication.
Will definitely recommend

Thumbnail of user martinb327
GB
1 review
0 helpful votes
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September 2nd, 2019

I have purchased a number of items from SGS. Always great value and prompt service. Any after sales issues are dealt with promptly and courteously and without fuss.

Thumbnail of user andrewm543
GB
1 review
1 helpful vote
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February 9th, 2019

Have brought twice of this company, on both occasions the products were super, it was hassle free and they turned up before time on each occasion. Would highly recommend, keep up the good work.

Thumbnail of user darrenr45
GB
1 review
0 helpful votes
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July 26th, 2018

Used these guys a few times now and have also recommended to friends. The products are as good as the higher priced brands out there. It's worth giving them a go in my experience.

Thumbnail of user efrenr20
Bahrain
1 review
1 helpful vote
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December 17th, 2022

Placed the order of gas struts in November 21,2022, until now the item is not yet receive and there is no tracking update since November 29 to date. Poor service. Upset first time customer.

Thumbnail of user nevilleg6
Illinois
1 review
0 helpful votes
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November 14th, 2018

I'm an enthusiastic home mechanic and enjoy working on my motorcycles and cars. After making do with a collection of individual tool boxes, cases and socket sets for many years, I finally decided to treat myself to a decent tool chest and get everything organised in one place. I had a look around at the big tool companies like Halfords, Machine Mart, Tool Station, and searched online reviews. The frequently recommended best brands for quality and value were Halfords and SGS. After looking at both ranges I decided the 26" professional 14 drawer tool cabinet and chest combination from SGS would be ideal. I paid extra for next day delivery so that I could have all weekend to arrange everything. The courier company gave a 1 hour delivery window and arrived on time. The boxes were carefully packed and arrived in immaculate condition.
I'm really impressed with the build quality - the cabinet is made of a decent thickness sheet and feels stronger than some others I looked at. Well finished, with smooth running drawers. This feels like it will give many years good service.
My only criticisms would be it would be nice to have matched key locks for the cabinet and chest, and I'd like to be able to open the drawers on the chest without having to lift the lid.

Thumbnail of user kena113
GB
1 review
0 helpful votes
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September 24th, 2018

Excellent value for money products. Fantastic company to deal with. Cannot get better than SGS. I've had 4 different items all better than i thought from description.

Thumbnail of user gerj1
GB
1 review
0 helpful votes
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September 10th, 2018

Great company, Ordered my Inverter at 13.25 on the Wednesday and it was with me by 17.00 the very next day.
Great communication throughout.

Would highly recommend.

Thumbnail of user andrewb569
GB
1 review
0 helpful votes
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July 5th, 2019

Ordered Hyundai lawnmower on Monday night it arrived early Wednesday afternoon first class service. The mower also done a first class job. I would recommend both SGS-Engineering and the Hyundai HYM510sp 100%

Thumbnail of user davidh3232
GB
1 review
0 helpful votes
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January 6th, 2020

SGS tick all the boxes AGAIN
I'm a returning customer this time I wanted a low access portable trolley jack suitable use on both my car's and caravan so SGS were my first on my list once again they had a what I required excellent well engineered products that inspire total confidence in their use and their usual 5 star service and all at an unbeatable price.

Thumbnail of user alanb274
GB
1 review
0 helpful votes
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November 28th, 2018

I bought a trolley jack which is very high quality and does exactly what intended to do. The website was very user friendly. Delivery was super fast. Highly efficient and effective company.

Thumbnail of user mikec643
GB
1 review
0 helpful votes
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August 1st, 2018

Service was exceptional, product and price better than original, I know where to shop next time.the replacement gas struts I ordered arrived the next day, were duly fitted and are working perfectly.

Thumbnail of user jasonj202
GB
1 review
0 helpful votes
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September 22nd, 2019

Fantastic product, arrived just a day and a half after order was placed. Amazing. I ordered the 72 inch stainless steel tool chest for my new workshop and it looks the business.

Thumbnail of user anthonyw163
GB
1 review
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July 26th, 2018

Ordered on Sunday and received Tuesday morning, really fast efficient service. I hav'nt put the Jack to the test yet but it looks very robust and well made, very happy so far

Thumbnail of user robertp711
GB
1 review
0 helpful votes
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August 10th, 2018

I ordered incompatible equipment and they spotted it, contacted me and resolved a potential problem. Saving both of us time and money.
Great service fantastic product.

Thumbnail of user stevena196
GB
1 review
0 helpful votes
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September 23rd, 2019

Goods always delivered well packaged and on time as described. Very courteous service. Purchased on line but always feel you are more than just a number

Thumbnail of user roberth898
GB
1 review
0 helpful votes
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August 6th, 2018

First class -- product, value for money, communication, and delivery,
Could not be bettered. Would highly recommend, and will be back as a customer. Thanks very much.

Thumbnail of user darrenc133
GB
1 review
0 helpful votes
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December 7th, 2019

Black Friday savings, once again a pleasure to deal with SGS. Highly recommend you visit the site or call. Quality company, quality products, quality service everytime..

Thumbnail of user phild191
GB
1 review
0 helpful votes
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April 28th, 2019

Great Company to deal with, Superb Communication, The Trolley Jack I
Purchased is Good Quality and well worth the price, It was dispatched
With a Tracking Number and Delivered the following day. I couldn't ask or
Expect anymore, Easy 5 Stars.

Thumbnail of user markm851
GB
1 review
0 helpful votes
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July 19th, 2018

Great product, super-fast delivery, customer service excellent. WILL be using SGS for ALL my compressor / air tools from now on...
It make a very pleasant change these days to receive SUCH good service, from simple intuitive on-line ordering, to receiving a QUALITY product, on time as scheduled.
Thanks all at SGS

Thumbnail of user ruthl87
GB
1 review
0 helpful votes
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September 8th, 2018

SGS Engineering is a Company I have used before and on both orders I cannot fault them for their first class service, delivery very prompt and well packaged, would definitely use again and highly recommend them.

Thumbnail of user adamh228
GB
1 review
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September 1st, 2018

I ordered a Ryobi Drill from SGS. They had the best price I could find anywhere, the item was as described and it was delivered the next day. This is how buying online should be, simple.

Thumbnail of user markc746
GB
1 review
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March 10th, 2019

THIS PRODUCT WAS AT A REALLY COMPETITIVE PRICE AND ARRIVED WITHIN 2 DAYS OF THE ORDER. THE WEBSITE IS EASY TO USE AND NO HASSLE. THEY HAVE HAD EVERY PRODUCT IN STOCK THAT I HAVE NEEDED AND HAVE BOUGHT SEVERAL ITEMS FROM SGS RECENTLY.

Thumbnail of user tr81
GB
1 review
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June 30th, 2018

Fantastic service from SGS I needed help finding an impact bit set for my partner but had no clue what was needed, SGS helped me find what was needed, the parcel was delivered the next day and my partner was very impressed with the Milwaukee set. Would definitely order again and recommend!

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About the business

Gas Struts for Domestic, Leisure and specialist applications. Boot and tailgate struts for cars. SPX Power Team distributor and service centre for bottle jacks, hydraulic press, cylinders and pumps.

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