• SGS

SGS

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Overview

SGS has a rating of 4.2 stars from 1,414 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SGS most frequently mention next day, fast delivery, and excellent service. SGS ranks 2nd among Tools sites.

  • Service
    51
  • Value
    52
  • Shipping
    51
  • Quality
    49
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
95
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How would you rate SGS?
Top Positive Review

“Great value for money”

David S.
5/14/19

Second purchase from SGS. Chainsaw arrived when stated, easy to assemble and started after third pull with a true easy start mechanism. Impressed with the additions - fuel mixing bottle, tools, file and bag, plus 2 chains. Have not tried it in action yet but all in all seems good.

Top Critical Review

“Abysmal workmanship and service”

Stephen D.
4/30/19

Bought 2 gas struts, one failed immediately because it was incorrectly manufactured with insufficient thread on the shaft, I notified them and sent them photos, it took 2 weeks for a replacement to arrive this was completely wrong and would not fit, I notified them and sent photos again showing the errors. Since then they have ignored my emails, they promise to phone me back but don't on numerous occasions, a company to avoid

Reviews (1,414)

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Reviews that mention popular keywords

day delivery (93) gas struts (83) quality product (91) tool chest (52) customer service (137)
Thumbnail of user paulm1085
GB
1 review
0 helpful votes
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February 24th, 2019

Ordered an air compressor on Monday at midday, it was on my doorstep at 8.45am the next day!
Excellent service, top product and am very very pleased!
Thank you.

Thumbnail of user paulg542
GB
1 review
0 helpful votes
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December 21st, 2018

I ordered two parking chocks from SGS on line. The order was completed and posted the same day and I received them within 3 days by second class post. The rubber chocks are good value and do the job.

Thumbnail of user danielg409
GB
1 review
1 helpful vote
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March 11th, 2019

Ordered mondeo mk3 boot strut not
Clearly shown as a singular item until you are down at the bottom of the website. Rude after sales and will not be purchasing of this company again. Rusbbish

Thumbnail of user paulj304
GB
1 review
0 helpful votes
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January 7th, 2019

This is the best and cheapest website for peer tools I have used and great service and always contracting you about your order a thumbs up from me and a must for anyone in the industry

Thumbnail of user davidr1654
GB
1 review
0 helpful votes
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October 29th, 2019

Good easy to use website and easy ordering. Price and delivery was second to non. First impressions of the compressor looks like it is a quality item for the price plus it has 2 year warranty.

Thumbnail of user stevee155
GB
1 review
0 helpful votes
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April 14th, 2019

Excellent item, fast delivery and very good customer service. Delivery courier sent a delay email. Phoned and spoke to Laura, all sorted very efficiently. Greta business to deal with

Thumbnail of user johnh2005
GB
1 review
0 helpful votes
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April 10th, 2019

A great company - all merchandise well made and good value for the price. Never had a problem with contact from the company, and everything delivered next day. Cannot fault.

Thumbnail of user brynh8
GB
1 review
0 helpful votes
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January 28th, 2019

Very happy with my first purchases from SGS. The price was very competitive and the delivery service was really speedy. Will definitely use them again.

Thumbnail of user mrs124
GB
1 review
0 helpful votes
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November 27th, 2018

Fast reliable service again. This is the second item purchased and I've had fantastic 1st class service with fast delivery. Will definitely use them again.

Thumbnail of user phillb9
GB
1 review
0 helpful votes
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September 24th, 2018

Ordered petrol generator at 10.00 on Wednesday arrived before 2.00 on Thursday, added oil and petrol started first time.
Very impressed with service and product.

Thumbnail of user iont1
GB
2 reviews
2 helpful votes
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June 9th, 2019

Great product and great prices! Ordered a couple of Ryobi one+ batteries for much cheaper than other sites advertised it for and they arrived promptly!

Thumbnail of user jasonn125
GB
1 review
0 helpful votes
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August 1st, 2019

Bought a Milwaukee brush less drill, really impressed with the product, the best price on the market and fast delivery. Cannot fault the service, thanks

Thumbnail of user daltonh27
GB
1 review
0 helpful votes
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April 14th, 2019

I was quite happy with the way SGS dealt with my on line shopping. They responded to my purchase quite fast, and it was easy to shop with them not like some others. Their delivery time was precise.

Thumbnail of user steves1023
GB
1 review
0 helpful votes
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September 22nd, 2019

Ordered a Milwaukee Fuel M18 Grinder for a sudden rush job. Tool arrived next day, well packed and as ordered. Would happily recommend SGS-Engineering based on this experience.

Thumbnail of user davidf839
GB
1 review
0 helpful votes
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June 12th, 2019

Excellent product and easy to fix. Delivery time very good. The parts were ordered late one day and arrived within two days. Very easy to fix even for a novice like me.

Thumbnail of user mickl24
GB
1 review
0 helpful votes
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August 19th, 2019

Well what can I say. Have bought from SGS many times and to say have always been happy. Will keep on purchasing. Keep up the good work guys and girls. Cheers to the next time.

Thumbnail of user deans139
GB
1 review
0 helpful votes
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July 8th, 2018

Was good to deal with a proper retailer for a change. They know their product and can give expert advice, all in a friendly manner. The products are good value and their delivery was excellent.

Thumbnail of user jb285
GB
1 review
9 helpful votes
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April 6th, 2017

Rang for advise, and got a sales guy sighing to my questions. He then asked what I needed a generator for and recommended the wrong one. I never knew and transferred a thousand to pay for it. By end of day I had emailed for confirmation of despatch but no reply. I rang and they said they had not sent it. Then demanded a refund and they took 4 days till a driver turned up to deliver the wrong item. They knew the order was cancelled but still sent it regardless I was waiting for my money back. Then when I had it in my van, i rang asking about the refund and they said you hve the generator. So they then accused in direct words me of trying to keep the generator and the money. I still haven't received a refund. I was going to pay £300 extra for a better machine, and they would not continue the despatch even though they had. Grand and before it would have arrived they would have had the difference. Never call you back. Rude. And offer poor sales advise. Very bad company. Reporting them to trading standards in the morning. Direct breach kf my consumer rights.

Thumbnail of user dalet176
GB
1 review
0 helpful votes
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December 6th, 2019

Quickly delivered with great communication. I highly recommend. I hope and trust this will help someone with a potential purchase from SGD engineering.

Thumbnail of user mickg17
GB
1 review
0 helpful votes
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November 17th, 2018

Excellent product no fuss purchase and very fast free delivery and I was able to buy just the compressor and not with accessories I did not really need.

Thumbnail of user dermotm5
GB
1 review
0 helpful votes
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January 9th, 2019

Service was fantastic and the price was great a lot cheaper than any comparable product 10out of 10 I will use them again for anything else I need for my tiling buisness

Thumbnail of user davidw1839
GB
1 review
0 helpful votes
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October 23rd, 2019

I bought their Strimmer/Brushcutter and am delighted with the quality of it. Well built, a proper heavy duty 52cc motor, that really does the job. I have an area of approx the size of a football pitch of woodland that has been left to go ultra wild with Brambles, Nettles, Saplings of Hawthorn, Long Grass and Dock Leaves etc., etc. This Strimmer/Brushcutter is carving through it all with ease. The motor has no problem with either the Blade or the Strimmer Line. It is a heavy beast so essential you use their Harness which is included in the package, but once adjusted to your comfort, the Strimmer is perfectly balanced, comfortable and easy to use. I have had no problems with vibration at all and have used constantly for 2 to 3 hours at a stretch on some heavy weed filled areas with no problem whatsoever. The instructions are simple to follow, any tools needed included in the box and I can fully recommend it. Easy company to deal with as well, delivery very quick in a well packaged and secure carton and a Great Price.

Thumbnail of user malcolmh40
GB
1 review
0 helpful votes
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October 28th, 2018

Good value products. There was a problem with the courier not delivering one of 6 items, this was dealt with over night. Good products, good service. I am sure there will be more purchases...

Thumbnail of user paulb1103
GB
1 review
0 helpful votes
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April 9th, 2019

Easy to order from the website. Everything in stock & delivered the next day. It all looks great quality and was easy to setup & use. Definitely will use them again.

Thumbnail of user stephenw248
GB
1 review
0 helpful votes
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September 10th, 2018

I have bought tools and a gas strut from SGS, both were excellent. The service is first class and I shall not hesitate in ordering from this company in the future.

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About the business

Gas Struts for Domestic, Leisure and specialist applications. Boot and tailgate struts for cars. SPX Power Team distributor and service centre for bottle jacks, hydraulic press, cylinders and pumps.

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