• SGS

SGS

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Overview

SGS has a rating of 4.2 stars from 1,414 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SGS most frequently mention next day, fast delivery, and excellent service. SGS ranks 2nd among Tools sites.

  • Service
    51
  • Value
    52
  • Shipping
    51
  • Quality
    49
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
95
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How would you rate SGS?
Top Positive Review

“Great value for money”

David S.
5/14/19

Second purchase from SGS. Chainsaw arrived when stated, easy to assemble and started after third pull with a true easy start mechanism. Impressed with the additions - fuel mixing bottle, tools, file and bag, plus 2 chains. Have not tried it in action yet but all in all seems good.

Top Critical Review

“Abysmal workmanship and service”

Stephen D.
4/30/19

Bought 2 gas struts, one failed immediately because it was incorrectly manufactured with insufficient thread on the shaft, I notified them and sent them photos, it took 2 weeks for a replacement to arrive this was completely wrong and would not fit, I notified them and sent photos again showing the errors. Since then they have ignored my emails, they promise to phone me back but don't on numerous occasions, a company to avoid

Reviews (1,414)

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Reviews that mention popular keywords

day delivery (93) gas struts (83) quality product (91) tool chest (52) customer service (137)
Thumbnail of user anthonyt170
GB
1 review
0 helpful votes
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August 3rd, 2018

24ltr compressor with free, next-day delivery with time updates. Excellent compressor, well packaged. Good price and very helpful on the phone. Would definitely recommend and use again!

Thumbnail of user johns4176
GB
1 review
0 helpful votes
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August 19th, 2019

Really fast delivery, great communications and the product was precisely as described. I bought a 6l compressor for my nail gun. Excellent and at a great price.

Thumbnail of user robi10
GB
1 review
1 helpful vote
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February 10th, 2019

The Company. Is first rate, easy website, fast ordering, super fast delivery and the products are first class. I can't recommend this Company highly enough.

Thumbnail of user rosemaries34
GB
1 review
0 helpful votes
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August 26th, 2019

Excellent, fast delivery, great communication in relation to delivery. Excellent item purchased and easily located in menu system. No issues. Excellent value for money. Impressed.

Thumbnail of user trevorb64
GB
1 review
0 helpful votes
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August 29th, 2018

Excellent product, well packaged, and delivered next working day as specified.
Courier kept me informed as to what date and time product would be delivered..

Thumbnail of user adrianb105
GB
1 review
0 helpful votes
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May 6th, 2019

I have been using SGS for a couple of years now, the items I have bought have been good quality and delivery is always fast and easy. There communication has been very good.

Thumbnail of user keithj60
GB
1 review
5 helpful votes
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February 13th, 2018

Whatever you do DO NOT PURCHASE ANYTHING FROM THIS COMPANY.
If you telephone them they will lie to you.
If you email them they will ignore you.
If you write to Mr Andrew Wyatt, Director of this company, he will ignore you.
Pay extra if necessary but be warned DO NOT PURCHASE ANYTHING FROM THIS COMPANY.
Had to give one star in order to have this review published.

Thumbnail of user marks1193
GB
1 review
0 helpful votes
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November 30th, 2018

Purchased a 3 ton trolley jack from SGS after looking around online read the reviews and decided the SGS 3 ton was the right product for me and I am so glad I went for their product it was delivered the next day and was packaged and presented very well and of exceptional quality for the money which worked brilliantly well done SGS.

Thumbnail of user markd880
GB
1 review
0 helpful votes
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September 26th, 2019

Excellent service right the way through, the delivery was prompt and communication was superb.

Massively pleased with the quality of the 72" chest. Excellent value for money.

Thumbnail of user kevink500
GB
1 review
0 helpful votes
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September 9th, 2019

Awesome service and product, definitely recommend this company. Communication from SGS and speedy service made this order experience faultless. The product was as described and superb quality.

Thumbnail of user stephenp199
GB
1 review
0 helpful votes
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September 11th, 2018

Outstanding Service, purchased a tool chest and cabinet on Friday and received it on Monday, and at a great price. Will definitely use again and would/will recommend.

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidh1275
GB
1 review
0 helpful votes
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November 15th, 2018

Many companies offer good deals, and I`ve been to a few. SGS has been reliable and first class in both their products and back up in all the products I`ve been able to purchase.

Thumbnail of user susans861
GB
1 review
0 helpful votes
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October 26th, 2018

This company give a very good service very quick delivery and quality goods. I love my compressor for my upholstery and also very good for inflating our car tyres.

Thumbnail of user gs281
GB
1 review
0 helpful votes
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August 20th, 2019

Very easy to deal with. Was advised how the item was to be delivered and to expect a call from local haulage company. Item was delivered in perfect condition.

Thumbnail of user francescos35
GB
1 review
0 helpful votes
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July 18th, 2019

Even though I placed my order at the weekend a very prompt confirmation of my order and regular up dates on the progress of my order. Great service SGS

Thumbnail of user williamj233
GB
1 review
0 helpful votes
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July 8th, 2018

Purchased a strimmer and a generator, strimmer for a friend & generator for me, both seem very good, have not used either for any length of time, only time will tell if products are satisfactory.

Thumbnail of user darrenf37
GB
1 review
1 helpful vote
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March 10th, 2019

Great products, fast delivery
Great products, well made and easy to assemble. Prompt delivery and easy to arrange leaving it in a safe place as I wasn't at home.
Highly recommended

Thumbnail of user grahamh78
GB
1 review
0 helpful votes
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December 3rd, 2018

Bought a Ryobi circular saw from SGS before the delivery was very quick and the purchase was better than I expected. So I just bought a Ryobi tool bag perfect service once again.
Thank you.

Thumbnail of user craigp123
GB
1 review
1 helpful vote
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February 19th, 2019

Just received my product and the quality is good for the value of the money, the service from ordering to received the product has been fantastic thanks guys!

Thumbnail of user simonn42
GB
1 review
0 helpful votes
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October 26th, 2018

Brilliant company, offering brilliant products... and free next day delivery
I have in the past, and will be using and ordering from this company in the future

Thumbnail of user garetht5
GB
1 review
0 helpful votes
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August 27th, 2019

I ordered a compressor from SGS and it arrived when they said and packed well. Couldn't beat their price for the spec and the service was excellent. I wouldn't hesitate to use them again.

Thumbnail of user kevinm976
GB
1 review
0 helpful votes
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October 29th, 2019

This was the 1st time I ordered.And I couldn't have been more impressed by the speedy delivery. Tool was well packaged and a nice price.
Whould highly recommend this company you can't go wrong.

Thumbnail of user adamk198
GB
1 review
0 helpful votes
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December 2nd, 2018

What a fantastic compressor, quality piece of kit and delivered exceptionally fast! I read that it was a little noisy, but I wouldn't say it was too bad at all!

Thumbnail of user marioz4
GB
1 review
4 helpful votes
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June 7th, 2018

This company has the worst customer service I've ever experienced. My experience of returning a faulty item has taken nearly 4 months. I purchased a £360 compressor to do work on my suspension and steering and spent the extra as on paper this compressor should have done the work. Upon receiving the item the travel bung was pierced and the compressor was covered in oil. After cleaning the compressor I tried to undo my wheel bolts on my car which are tightened to 120nm. The impact wrench should be rated in excess of 300nm but was unable to undo these bolts. I tried everything from maximising the air flow on the air flow control dial to ensuring I was on maximum torque on the impact wrench. After concluding this item did not work this is when my troubles began.

Their website states a 60 money back guarantee as well as being protected by PayPal I thought returning the item would be straight forward. Far from it. No responses were received from my emails in the first 2 weeks and after several phone calls to various staff I raised a case with PayPal. After returning the item at my expense the company still tried to appeal and not refund me the money for a faulty product even thought it was returned.

I am now waiting for a PayPal appeal after 4 months this saga has gone on I would say to anyone stay away from this company. When things go wrong they won't want to know and it will cost you dearly.

Thumbnail of user ianh164
GB
1 review
1 helpful vote
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February 10th, 2019

I bought a air compressor from SGS. Great product, 2yr warranty. It arrived on time. Very pleased. I would definitely recommend this company. Very good product.

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About the business

Gas Struts for Domestic, Leisure and specialist applications. Boot and tailgate struts for cars. SPX Power Team distributor and service centre for bottle jacks, hydraulic press, cylinders and pumps.

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