• SGS

SGS

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Overview

SGS has a rating of 4.2 stars from 1,414 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SGS most frequently mention next day, fast delivery, and excellent service. SGS ranks 2nd among Tools sites.

  • Service
    51
  • Value
    52
  • Shipping
    51
  • Quality
    49
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
95
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How would you rate SGS?
Top Positive Review

“Great value for money”

David S.
5/14/19

Second purchase from SGS. Chainsaw arrived when stated, easy to assemble and started after third pull with a true easy start mechanism. Impressed with the additions - fuel mixing bottle, tools, file and bag, plus 2 chains. Have not tried it in action yet but all in all seems good.

Top Critical Review

“Abysmal workmanship and service”

Stephen D.
4/30/19

Bought 2 gas struts, one failed immediately because it was incorrectly manufactured with insufficient thread on the shaft, I notified them and sent them photos, it took 2 weeks for a replacement to arrive this was completely wrong and would not fit, I notified them and sent photos again showing the errors. Since then they have ignored my emails, they promise to phone me back but don't on numerous occasions, a company to avoid

Reviews (1,414)

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Reviews that mention popular keywords

day delivery (93) gas struts (83) quality product (91) tool chest (52) customer service (137)
Thumbnail of user davem530
GB
1 review
0 helpful votes
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June 2nd, 2019

Ordered a 62cc chainsaw and had it delivered within 24 hours, fully informed throughout the purchase, can't believe how fast the service is and how great the products is!
Amazing

Thumbnail of user robertb1452
GB
1 review
0 helpful votes
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April 7th, 2019

A well organised, professional company. Got a fast delivery and good quality service and great range of tools at amazing prices and great quality too, i will defo buy again.

Thumbnail of user markw718
GB
1 review
0 helpful votes
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June 9th, 2019

I was looking for a couple of M18 lithium batteries and came across a load of copies/fakes and then came onto the SGS site, the price was the best for the real product, placed the order around 3pm and before 10am the next day they had been delivered. In future I shall be checking SGS out first, great service and price.

Thumbnail of user tonys394
GB
1 review
0 helpful votes
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May 6th, 2019

I placed my order on Wednesday and took delivery on Thursday, the tool chest I ordered was very competitive in price and top quality. I will definitely recommend using SGS

Thumbnail of user davel327
GB
1 review
0 helpful votes
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April 24th, 2019

Very good service, high quality well made equipment, would recommend SGS, the compressor that I've brought works well and has everything that you could want with it at a really good price

Thumbnail of user georgeh360
GB
1 review
1 helpful vote
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August 12th, 2019

Purchased product on line ultra fast delivery, product is of outstanding quality and most importantly very affordable, I will not hesitate to recommend SGS to anyone this is engineering at its best.

Thumbnail of user bobc334
GB
2 reviews
0 helpful votes
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May 14th, 2019

I have in the past purchased 2 petrol strimmers from SGS and have been really pleased with the quality and price and reliability so as my son needed a new strimmer this was the obvious choice;
Thanx SGS

Thumbnail of user zipagangr
GB
1 review
0 helpful votes
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August 1st, 2018

Had puchased before sgs conpressor has been used and very reliable, now another purchased jack trolley 3 tons, very good and solid moat important has 2 years warranty. Happy costumer...

Thumbnail of user roberts1609
GB
2 reviews
0 helpful votes
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December 1st, 2018

SGS engineering is the place to look first for many of your DIY needs.
Easy ordering, quality products at great prices and fast delivery, what more do you need.

Thumbnail of user adamh317
GB
1 review
0 helpful votes
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December 4th, 2019

Yet again, delivery on time, excellent product, great quality, affordable prices. Can't fault SGS, every purchase I have made, I've been impressed with them.

Thumbnail of user steveg441
GB
1 review
0 helpful votes
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May 6th, 2019

Searched online for this strimmer and Sgs came up as one of the cheapest i could find, Tho I haven't tried it yet I'm pleased with the service and quick delivery

Thumbnail of user iank64
GB
1 review
0 helpful votes
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May 6th, 2019

Great product, great price

Great product, great price, fast delivery & easy to use website. Couldn't ask for more really. Would use again without hesitation.

Thumbnail of user paulh608
GB
1 review
0 helpful votes
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September 26th, 2018

I bought an SGS2200 petroleum generator the service started the second I paid it was delivered next day the courier only delivered one parcel I reported to SGS they sprung into action and the second parcel was redelivered same day so excellent service I will now only buy all my tools and equipment from SGS they are very dependable, reliable and friendly too

Thumbnail of user stephenm435
GB
2 reviews
0 helpful votes
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December 3rd, 2018

Bought pair of Scruffs Work pants. Cheapest price anywhere on the net. Fantastic service and delivered earlier than expected. Outstanding company to deal with.

Tip for consumers:
Perfect.

Products used:
Scruffs Work pants.

Service
Value
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Quality
Thumbnail of user kaiy3
GB
1 review
0 helpful votes
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April 18th, 2019

This is a very good impact wrench and also screw driver (adapter supplied) especially when used with the high capacity Ryobi 5.0AH battery. Delivered next day. Excellent

Thumbnail of user robe56
GB
1 review
1 helpful vote
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March 10th, 2019

Fantastic trolley jack very good price compared to the competition. Works on all our cars vw t5, ford fiesta SS and lowered bmw e36. Amazing delivery ordered Thursday night arrived Saturday.

Thumbnail of user mickh36
GB
2 reviews
0 helpful votes
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September 29th, 2019

Easy order process. Received product within 24hours of ordering. Good price.

Not used mower yet, but filled with oil /petrol etc and started first pull

So far very satisfied

Thumbnail of user nickb227
GB
1 review
0 helpful votes
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July 8th, 2018

Very rapid, straighforward service with sufficient communication. Great product quality too (an air compressor) even though it was bottom of the range. Recommended.

Thumbnail of user stephenm751
GB
1 review
0 helpful votes
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December 5th, 2019

Cheapest Car dollies that I could find on the web. Very fast delivery and quick response from customer services when I sent an email.

Thumbnail of user robertn465
Spain
1 review
0 helpful votes
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January 6th, 2020

Best value on UK web as far as I could ascertain. Very prompt delivery. Excellent product. What more can you ask for.

Thumbnail of user stephenc316
GB
1 review
0 helpful votes
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November 10th, 2018

My ongoing saga with an SGS 100L air compressor.
I now have 3 complaint numbers for this saga 42-*******, 42-*******, 69,-*******
Arrived with a cracked manifold and rust in the tank. Despite a parts and labour warranty they sent me a replacement manifold for me to fit and told me the rust is normal (I'm not convinced as it is brand new)
After fitting myself and testing it worked correctly I used the compressor twice more. On the 2nd use the compressor failed, (total use approximately 4hours) it runs rough and continues to blow fuses (just over 1 month old at this point)
SGS said they would collect to investigate the fault. After waiting from 8am 6pm on 2 occasions, they still haven't collected.
I am dealing with the customer service manager who currently refuses to offer a refund until the compressor is back and inspected, despite my trying SGS haven't collected it. SGS insist I need to let them try collect again and give me their word it will be collected (like their written confirmation it will be collect on the previous 2 occasions, to me their word doesn't mean much) yet refuse to take any reasonable actions to ensure the same doesn't happen again e. G use a different courier.
They are currently looking at what they can do and are going to get back to me so we will see what they suggest? My opinion seems like stall tactics.
Failing this I guess writing to their director Andrew Wyatt, trading standards or small claims is next option.

Thumbnail of user jorlyj
India
1 review
0 helpful votes
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October 12th, 2018

I am extremely happy with the purchase. The shipping charges were reasonable, quick dispatch, robust packaging and excellent customer support.

Thumbnail of user michaelb1917
GB
1 review
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May 19th, 2019

Brilliant, Placed my order on the Sunday and had it by Tuesday, Got emails keeping me up to date with my order will certainly use them again in the future

Thumbnail of user terryb297
GB
1 review
0 helpful votes
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July 8th, 2018

It's our first time of purchasing from SGS
It was desparat as our equipment failed
They had the right tool right price next day delivery yeh right low and behold 12 midday it arrived the next 4hrs it was in use

Thumbnail of user paulo198
GB
1 review
0 helpful votes
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September 9th, 2019

Looking for a new trolley jack and came across SGS.
Very impressed, lifted my Mercedes C220 no problem, jack very very stable.
Great price too, ideal for the DIY'er.

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About the business

Gas Struts for Domestic, Leisure and specialist applications. Boot and tailgate struts for cars. SPX Power Team distributor and service centre for bottle jacks, hydraulic press, cylinders and pumps.

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