• SGS

SGS

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Overview

SGS has a rating of 4.2 stars from 1,414 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SGS most frequently mention next day, fast delivery, and excellent service. SGS ranks 2nd among Tools sites.

  • Service
    51
  • Value
    52
  • Shipping
    51
  • Quality
    49
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
95
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How would you rate SGS?
Top Positive Review

“Great value for money”

David S.
5/14/19

Second purchase from SGS. Chainsaw arrived when stated, easy to assemble and started after third pull with a true easy start mechanism. Impressed with the additions - fuel mixing bottle, tools, file and bag, plus 2 chains. Have not tried it in action yet but all in all seems good.

Top Critical Review

“Abysmal workmanship and service”

Stephen D.
4/30/19

Bought 2 gas struts, one failed immediately because it was incorrectly manufactured with insufficient thread on the shaft, I notified them and sent them photos, it took 2 weeks for a replacement to arrive this was completely wrong and would not fit, I notified them and sent photos again showing the errors. Since then they have ignored my emails, they promise to phone me back but don't on numerous occasions, a company to avoid

Reviews (1,414)

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Reviews that mention popular keywords

day delivery (93) gas struts (83) quality product (91) tool chest (52) customer service (137)
Thumbnail of user jeremyn51
GB
1 review
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July 21st, 2019

Excellent trolley jack, built like a tank, great value compared to Premium brands. So you don't get a rapid lift foot pedal or a T handle but those are not essential and you do get non-marking wheels and cradle pad.
SGS Engineering is a proper company with a very smart, massive warehouse in Derby. Delivery driver was very friendly and helpful. Only negative was an over pessimistic estimated lead-time.

Thumbnail of user stephenm556
GB
1 review
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June 27th, 2019

Seamless ordering process and good advice by UK based customer service. Product is actually better than described. We bought two large tool chests for our under counter service area. Lots of positive comments from our staff and customers

Thumbnail of user tims492
GB
1 review
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June 17th, 2019

First time shopping with SGS. I can't review my new toolbox as it's not arrived yet. But if other people's reviews are anything to go by, I'm sure it'll be great.
My review relates to the customer service experience, which has been excellent...

I wanted to manage my delivery slot and was waiting for contact from the courier about this.
I contacted SGS via email - and Sean' responded within minutes. Sean explained everything and was happy to liaise with the courier on my behalf and book my preferred delivery date.
Super pleased with that service. Almost anyone else would have said it's in the couriers hands - and out of our control'

Will definitely shop with SGS in the future

Thumbnail of user tonyr189
GB
1 review
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August 24th, 2018

I recently purchased a 72 inch tool cabinet and have got to say it was delivered in double quick time and the quality was fantastic also at a great price would definitely buy from them again.

Tony Rodgers

Thumbnail of user allano17
GB
1 review
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January 25th, 2020

I am so help to review SGS engineering.
Quality products backed up with staff who are so helpful to professional customers and the single guy (me) working on my own vehicle. Customer service like this is not found very often this days
Thumbs up

Thumbnail of user neila53
GB
1 review
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February 2nd, 2019

Bought a set of wheel dollies from SGS recently and could not believe the quality compared to the cost.
Made from a decent gauge steel, powder coated, good quality castors and a complete nut and bolt kit to assemble.
Really well finished product, no sharp edges or burrs, all holes accurately drilled making assembly dead easy.
Well packaged and arrived super quick.
When you take into account how much decent castors cost ( about £4 each) it really isn't worth trying to make these..

Thumbnail of user akosb4
GB
1 review
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December 5th, 2018

I ordered some Milwaukee tools from SGS-Engineering and I can only recommend them. Their prices are great, they provide quick (next day) delivery as standard and their customer service team was super helpful. What more you need?

Thumbnail of user robertl860
GB
1 review
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August 17th, 2019

Was concerned that it could be damaged in transit but seems I worried for nothing. Courier was fantastic,, wheeled the pallet lift through narrow pathways to my garage door. Product quality is excellent, simple installation, laying the chest on its packaging to install the wheels which are substantial. Locking is simple and smooth action. Would I buy from them again? Based on this experience... definitely From start to finish they have been on it.

Thumbnail of user simond79
GB
1 review
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August 12th, 2018

Ordered a jack via there Ebay store and I must say everything was perfect, the level of service you received is second to none and many businesses should take note on how it should be done, 10 out of 10 from me will defiantly be using them again.

Thumbnail of user jamesw882
GB
1 review
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August 10th, 2018

Have twice purchased from SGS now and am very pleased. Service is excellent, delivery prompt and the prices for the items I bought were considerably cheaper than I could find elsewhere! A well deserved 5 star rating.

Thumbnail of user colinb108
GB
1 review
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July 26th, 2018

After contacting SGS-engineering with regard to replacement gas struts for the tailgate of my estate car I would like to commend them on their excellent customer service and professional approach. Rarely do you find a British engineering company so proactive in supporting its customers and providing a very cost effective product in conjunction with a first class on time delivery service. I have no hesitation in recommending them to others.
Regards Colin S. Wales

Thumbnail of user richk55
GB
1 review
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July 29th, 2018

Bought an Angle grinder from these guys through e-bay at a really good price. Order was processed really quickly, arrived within 2 days, well packaged and the grinder does everything i want plus more.
Thanks Boys i will certainly buy from you again

Thumbnail of user andyf92
GB
1 review
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October 18th, 2019

Ordered a garden multi tool at a very good game price, delivery was next day. Central Scotland. Pleased with the value for money of the product. Comprehensive instructions, with diagrams and pictures were easy to follow. No piles of unnecessary paper in multiple languages, plain English. Minutes to put together and started easy with a few pulls from new. Used once and works as should. Restarts with half pull when warm.

Thumbnail of user nickc217
GB
1 review
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July 15th, 2019

Bought an SGS Branded Generator a few weeks ago after reading a few reviews. Very good value for money, superb communication & as promised next day delivery.
Been a bit busy, so it sat in it's unopened box for a few weeks until this last weekend.
Opened the box, familiarised myself with the instructions. Filled with oil & fuel, & she purred after half a pull of the starter cord.
Now happily supplying power for our caravan with no issues & quieter than I expected.
Top drawer service!
Thank you SGS Engineering

Thumbnail of user williamb770
GB
1 review
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August 29th, 2018

Lots of 8 drawer tool chests on the market but I liked the look of the company's presentation of itself and its products on their website. They are a British manufacturer, though it's not entirely clear whether their tool boxes are UK made, or imported and then SGS branded. If the former SGS should proudly say so!

Delivery was faultless. The product also. As other reviewers have said, it's not an item designed for day-in-day-out use by professionals but by DIY-ers. For this it is excellent and looks great in the garage. It does feature chrome-like trim on the drawer fronts. Looks nice but only time will tell if this corrodes - as these will often do.

Company and product recommended!

Thumbnail of user sandraw285
GB
1 review
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January 28th, 2019

Review by Sandra W

As reliable as the equipment they sell
I bought a set of car dollies before for our son in law and was buying him another set which were out of stock. I contacted them to ask to be told when they were back. I had an immediate response and an answer. The goods are dispatched immediately, securely packaged and their couriers actually do deliver next day, unlike some.

Thumbnail of user steveno65
GB
1 review
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October 28th, 2018

Great jack. Bought to swap my winter wheels onto car and for general maintenance got axle stands. SGS seemed like they made better quality stuff than most of the only slightly cheaper other manufacturers. Very impressed with it, feels very solid and easily lifts my Forester high enough to change wheels and like the fact that it's made just down the road in Derby. Would recommend to anyone looking for a well build jack, cheers.

Thumbnail of user davidb2040
GB
1 review
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February 28th, 2019

Purchased a small inexpensive compressor for home use, a good quality piece of kit, fairly priced and delivered next day. I have bought from SGS before and will no doubt do so in the future, a great company to do business with.

Thumbnail of user jt232
GB
1 review
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July 14th, 2019

This is a very professional company with fast delivery and well packed, the mechanic tool chest was a massive hit with partner who loved it, so lots of brownie points for me yay. Sorry got no pic's as I'm still waiting for the shed to be put up so it an go inside it. Lol

Thumbnail of user davidm2686
GB
1 review
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December 5th, 2019

I bought this sgs engineering generator as it used the honda engine, I immediately noticed how much brighter my lights on my boat were! Compaired to my last Chinese make. These are genuinely very highly recommended.

Thumbnail of user colint36
GB
1 review
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December 17th, 2018

I've bought quite a few key things for my motorsport workshop from SGS and they never disappoint. Recently purchased wheel skates, what a useful bit of kit they have proved to be.
I'll definitly continue to use SGS in the future.

Thumbnail of user gailw106
GB
1 review
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September 26th, 2018

Haven't opened the parcel as it's a Christmas present but delighted with ease of ordering & superfast FREE delivery.
Ordered on Sunday night & was delivered before teatime on Tuesday!
E-mail telling me approx delivery time was also helpful & meant I didn't have to wait in all day.
Also, delivery driver kindly brought it indoors for me.

Thumbnail of user jonw155
GB
1 review
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February 18th, 2019

I recently ordered a low profile trolley jack and axle stands from sgs. Items were delivered next day and were waiting for me when I got home.
Fantastic products, and awesome service.
The mit itself looks great too in all black

Thumbnail of user michaelt565
GB
1 review
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September 16th, 2018

First time dealing with SGS engineering.
Online order fantastic engineered parts delivery on time feels like the company took the trouble and the customer mattered.
Thank you so much would buy from you again tomorrow without any hesitation.
Regards Mike. T

Thumbnail of user peterh427
GB
1 review
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August 18th, 2018

Excellent service, delivery was done on the day they promised. The unit has a good quality look and really easy to start. For the cost this is a good valve get you out of trouble Generator. With two years warranty! You can not go too wrong

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About the business

Gas Struts for Domestic, Leisure and specialist applications. Boot and tailgate struts for cars. SPX Power Team distributor and service centre for bottle jacks, hydraulic press, cylinders and pumps.

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