• SGS

SGS

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Overview

SGS has a rating of 4.2 stars from 1,414 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SGS most frequently mention next day, fast delivery, and excellent service. SGS ranks 2nd among Tools sites.

  • Service
    51
  • Value
    52
  • Shipping
    51
  • Quality
    49
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
95
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How would you rate SGS?
Top Positive Review

“Great value for money”

David S.
5/14/19

Second purchase from SGS. Chainsaw arrived when stated, easy to assemble and started after third pull with a true easy start mechanism. Impressed with the additions - fuel mixing bottle, tools, file and bag, plus 2 chains. Have not tried it in action yet but all in all seems good.

Top Critical Review

“Abysmal workmanship and service”

Stephen D.
4/30/19

Bought 2 gas struts, one failed immediately because it was incorrectly manufactured with insufficient thread on the shaft, I notified them and sent them photos, it took 2 weeks for a replacement to arrive this was completely wrong and would not fit, I notified them and sent photos again showing the errors. Since then they have ignored my emails, they promise to phone me back but don't on numerous occasions, a company to avoid

Reviews (1,414)

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Reviews that mention popular keywords

day delivery (93) gas struts (83) quality product (91) tool chest (52) customer service (137)
Thumbnail of user johnh1552
GB
1 review
0 helpful votes
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August 29th, 2018

Questions answered quickly by return telephone call with a knowledgeable person.
Delivery fast with excellent packaging.
Compressor works perfectly.
Would have preferred wheels instead of feet on the compressor but I have made my own small trolley for ease of movement.

Thumbnail of user helenf98
GB
1 review
0 helpful votes
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May 2nd, 2019

I bought the 2.8 kVA Portable Petrol Generator from SGS Engineering when I was informed of an 8 hour power cut. This was bought to run my 500 litre reef tank, heaters, light, skimmer, wave machines etc what a fantastic product, the generator powered with ease my tank, two freezers, TV, kettle and tortoise enclosure for 8 hours without any problem using only half a tank of petrol. The noise was minimal which was convenient for the neighbours! SGS gave a really good service from start to finish and next day delivery with text updates. I would recommend both this product and company without hesitation. Thank you

Thumbnail of user steves805
GB
1 review
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July 30th, 2018

I am literally writing this just after fitting my new gas struts to the caravan roof lights.

Ordered Wednesday and were to be delivered Thursday but due to my work commitments I moved the deliver to Friday.
After opening the well packaged set of four struts I had ordered they are all fitted and working in less than 15 minutes.

Spot on service and a direct replacement for the original struts on our Bailey Unicorn.

Thanks guys and if anyone asks, your name is top of the list for a recommendation.

Regards

Steve

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Thumbnail of user brians801
GB
1 review
1 helpful vote
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August 12th, 2019

I do not work or know this company now start my review ordered a garden tool and it had next day delivery thought nothing of it at time was later updated with carrier details ect amazing for a tool that only cost £88 this company deserves 10 stars it defiantly came following day at time stated incredible thank you for incredible service will be buying from you again let my family and friends no about sgs

Thumbnail of user barryc129
GB
1 review
0 helpful votes
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April 22nd, 2019

I have been a real fan of SGS ever since having received a tool chest as a gift a few years ago. I have ordered several products, my favourite example of their quality versus the competition is the low lifting car jack. It was cheaper and had a far superior build quality to anything I have previously purchased... and better still its UK made and manufactured. This is a great company and the guys that run it are keen to help learn and provide assistance getting all you need. I definitely recommend.

Thumbnail of user lindab1130
GB
1 review
0 helpful votes
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February 18th, 2019

This company is wonderful. I do all my buying online and I've got used to unreliable delivery dates and rude staff. SGS is a breath of fresh air. They supply exactly what they promise. Good quality, good prices, on time and with excellent customer service.

Thumbnail of user nathand227
GB
1 review
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May 19th, 2019

We're using exclusively SGS lifting equipment in our workshop now, the build quality, the delivery time the availability are all exceptional. Just purchased a 100L compressor and parts washer too and so far so good. Customer service when needed has also been second to none, can't say enough good about them just exceptional.

Products used:
Jack's, wheel dollies, engine brace, axle stands, compressor, parts washer, air tools etc.

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Quality
Thumbnail of user gavinf14
GB
1 review
0 helpful votes
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September 22nd, 2018

Purchased a hedge trimmer on their Ebay site. Arrived safe and sound
Within 24 hours and the UK Mail courier kept me informed all the way.
Excellent service. I was also impressed that Dave Gordon reviewed the review and took the time to contact me as a thank you - so double thanks!

Thumbnail of user richardf354
GB
1 review
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June 10th, 2019

My purchase was delivered within the time band given. The SGS website described the product accurately, the layout is clear and easy to use. They make internet shopping a delight. Excellent all round service.

Thumbnail of user richardd432
GB
1 review
1 helpful vote
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July 27th, 2018

Bought a smaller compressor last October, it developed a fault recently so I rang them up to organise return for fault diagnosis. I delivered it on Friday and they rang Tues to tell me it was fixed.it apparently was a foreign object ingested via the air intake. Not really their fault but they fixed it under warranty without charge. That's excellent customer service in my opinion! Will buy from them again!

Thumbnail of user ianc177
GB
1 review
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April 1st, 2019

Ordered 2 gas struts for my car on line. Order delivered very promptly but there was a problem with one of the struts when fitted and this, of course is when you find out if a company is any good or not. SGS were excellent in resolving the problem quickly and to my complete satisfaction. Tailgate now operates like new. Very pleased and would recommend.

Thumbnail of user michaelh1460
GB
1 review
0 helpful votes
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September 29th, 2019

Ordered a big 16 draw tool chest from SGS Engineering which I'm very pleased with. It's excellent for the price, nice n big with plenty of room to store my work tools in. Delivery was very good to as they kept in touch with me about the time and it's where a-bouts. Great value for money if you ask me thanks. ;)

Thumbnail of user als159
GB
1 review
1 helpful vote
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September 29th, 2018

Quite surprised at the quality for the price when it arrived, very well made and robust. As good as trolley jacks twice the price and more, cannot recommend it enough. Lifts my 2.2 ton Chrysler 300C like a toy. I bought this to replace a generic trolley jack that can be bought in the likes of Aldi & Lidl, that twisted under load and almost wrecked the sump and me.

Same review I put on Trustpilot and Ebay.

Thumbnail of user richardp690
GB
1 review
0 helpful votes
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October 18th, 2019

First time buyer from SGS, after looking at the website for quite a while and being a little sceptical as the prices seem quite low, but took a chance.
Received what looks like a really well made impact socket set in a metal case for not a lot of money - next day delivery too with good communication from the moment the order was placed.
I've got quite a shopping list for tools for the near future and will definitely be buying from SGS again. Excellent.

Thumbnail of user stephenb391
GB
1 review
0 helpful votes
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November 3rd, 2018

After searching the web for a Tool Box Chest & Roller Cabinet, I came across this one from SGS engineering. The quality is excellent as is the build finish. I have only being using it for a couple of days but I am impressed so far and now all my tools are easy to hand and find. With it being on good quality casters it moves around without any problem. I will use SGS in the future for my equipment as there service is friendly and delivery is fast.

Thumbnail of user jamess1635
GB
1 review
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March 2nd, 2019

Ebay purchase and was kept informed through every step in the order process and shipping, shipped through DHL which was next day with detailed delivery updates and a time specified. Also a top quality product 2.5 ton low profile car jack which will no doubt last a lifetime. Would use again without a second thought.

Thumbnail of user neilg64
GB
2 reviews
1 helpful vote
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June 27th, 2019

Got my new trolley jack from SGS delivery was very quick and came well packaged. The quality of the jack its self is superb it is strong and stable and lifts the car with no problem unlike some i have bought in the past which simply could not stand up to the job. Im very impressed and would recommend you to my friends thank you again for a great sale

Thumbnail of user lesleys38
GB
1 review
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January 7th, 2019

Purchased a 2 ton low profile trolley jack, was great - very impressed by the swivel handle by the way, excellent safety feature.
I let my dad borrow it and he bought one too, and some axle stands, and have since heard my brother bought a 3 ton one last week also.
Great bits of kit at a bargain price.
Many Thanks, will use again!

Tip for consumers:
Press buy - its good stuff.

Products used:
2 ton low profile Trolley Jack, ratchet axle stands, 3 ton low profile trolley jack.

Service
Value
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Quality
Thumbnail of user thomasr378
GB
1 review
0 helpful votes
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October 18th, 2018

I've ordered items several times from SGS, and have recommended others to do so in the past on various car forums. Next day delivery is a great option, great value for money all round. I've bought the cheaper range of car jacking equipment previously, which have been great for home use. The higher models must be special; maybe a new toy for the future!

Thumbnail of user chrisd620
GB
1 review
0 helpful votes
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June 10th, 2019

Replaced the bonnet and boot struts of my car as they were getting a bit tired.
The new ones were easy to find on the site and came the next day.
Very easy to fit and about 80% cheaper than buying directly from Bentley so great result all round.
Have used SGS before and always had fantastic service.

Thumbnail of user ak113
GB
1 review
0 helpful votes
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September 23rd, 2018

Absolutely top quality tool cabinet, it is a Birthday present along with 4 x wheel dollies and he loves them. I would have snaffled the tool chest for the kitchen as it is so beautiful but it is now in its new home in the garage. The service from SGS was first class with very fast delivery, extremely well packed and on a pallet to ensure no damage during transit. I have to say the price was excellent and it looks amazing... Highly recommended.

Thumbnail of user shaunt32
GB
1 review
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September 1st, 2018

Competitive pricing. Free next day delivery on my order. Regular tracking and delivery updates. My only criticism is the amount of packaging used, which could be reduced with some though. Overall very pleased and would use again and recommend to others. Spot on.

Thumbnail of user stephenb359
GB
1 review
0 helpful votes
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June 28th, 2018

Excellent service from order to delivery. Quality of materials and construction is very high, clear instructions. It has allowed me to combine three separate tool boxes, into one portable unit, with sufficient draws to allow grouping of all my tools. Very happy, and an excellent price too.

Thumbnail of user darranw3
GB
1 review
0 helpful votes
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September 11th, 2018

Unit was a good price, delivered quickly, easy to assemble. Put together in 10 minutes. Good value for money. Courier used gave an hour time slot on day of delivery and was prompt and polite. Unit itself is good with plenty of room for my tools. Casters help it move really smoothly and added hooks on side are good for hanging regularly used spanner's on. Unit arrived and undamaged. Very happy with purchase and would definitely use SGS again.

Thumbnail of user keithw260
GB
1 review
0 helpful votes
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February 4th, 2019

Purchased a chain saw, 20" came with tools and a spare chain, has worked brilliantly and without any fault lobbing down a palm tree. Great tool at a fair price for domestic use with good instructions on how to se, stay safe and maintenance. Top dollar. I would recommend any of my friends to look at SGS 1st, to gauge price, value and the build quality against other brands.

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About the business

Gas Struts for Domestic, Leisure and specialist applications. Boot and tailgate struts for cars. SPX Power Team distributor and service centre for bottle jacks, hydraulic press, cylinders and pumps.

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