• SGS

SGS

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Overview

SGS has a rating of 4.2 stars from 1,414 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SGS most frequently mention next day, fast delivery, and excellent service. SGS ranks 2nd among Tools sites.

  • Service
    51
  • Value
    52
  • Shipping
    51
  • Quality
    49
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
95
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How would you rate SGS?
Top Positive Review

“Great value for money”

David S.
5/14/19

Second purchase from SGS. Chainsaw arrived when stated, easy to assemble and started after third pull with a true easy start mechanism. Impressed with the additions - fuel mixing bottle, tools, file and bag, plus 2 chains. Have not tried it in action yet but all in all seems good.

Top Critical Review

“Abysmal workmanship and service”

Stephen D.
4/30/19

Bought 2 gas struts, one failed immediately because it was incorrectly manufactured with insufficient thread on the shaft, I notified them and sent them photos, it took 2 weeks for a replacement to arrive this was completely wrong and would not fit, I notified them and sent photos again showing the errors. Since then they have ignored my emails, they promise to phone me back but don't on numerous occasions, a company to avoid

Reviews (1,414)

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Reviews that mention popular keywords

day delivery (93) gas struts (83) quality product (91) tool chest (52) customer service (137)
Thumbnail of user brettm89
GB
1 review
0 helpful votes
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October 18th, 2018

My low profile jack and jack stands arrived promptly the next working day with a specific delivery slot notification via email. Great service and delivery, can't fault at all. Highly recommended seller A+!

Thumbnail of user timh501
GB
1 review
0 helpful votes
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November 29th, 2019

Excellent service
Excellent service, great communication. Good prices.

I bought 4 wheel dollies, much cheaper than any other suppliers. Good quality too. Delivery was next day!

Will bookmark the website and use again

Thumbnail of user tonyc301
GB
1 review
0 helpful votes
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February 22nd, 2019

Ordered two 3 ton low profile garage trolley jacks, these are heavy but build quality looks great and very robust. Ordering process was simple, communication was great and delivery next day was spot on. Would certainly recommend SGS.

Thumbnail of user robertr665
GB
1 review
0 helpful votes
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July 27th, 2018

We bought our son a strimmer from sgs as he works with the council doing the same thing
On opening the box straight a way you can see this hasn't been thrown this is something built to last he absolutely loves it and says it's a joy to use.
I certainly don't have issues with recommending this to anyone you won't be disappointed

Thumbnail of user nickt147
GB
1 review
0 helpful votes
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August 4th, 2019

I've been buying products from SGS for quite a while now. A compressor, tools, axle stands and wheel dollies and consumables to name a few. Never had a problem and always dealt with knowledgeable, friendly staff. Certainly wouldn't consider any other supplier. Added bonus of dealing with a UK company.

Thumbnail of user stuartp22
GB
1 review
3 helpful votes
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November 24th, 2017

My strimmer didn't start at all. Only after receiving additional starting instructions (not the first time this has happened then) did it eventually start only to use a tank of fuel in 10 mins and then refuse to start thereafter, hot or cold.
SGS were reluctant to admit a fault but eventually had it back for investigation but after keeping it for 2 weeks sent it back in the same condition.
I then had a saga to obtain a refund which took a lot of chasing and contacting my credit card company. Overall the experience lasted over 6 weeks and is not one I intend to repeat!

Thumbnail of user kierand15
GB
1 review
0 helpful votes
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November 4th, 2018

I bought an SGS mechanics tool cart, reading the product lisiting i had all the information i needed to make a purchase key dimensions were easy to see on the page which sold it for me. I paid via paypal which was another convenience. The item arrived very quickly to my address in northern ireland (the additional postage cost was upfront and reasonable). I was very pleased with the item it has significantly improved my workflow when working around cars.

Thumbnail of user philipa75
GB
2 reviews
0 helpful votes
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June 12th, 2019

I found SGS is an excellent company to deal with, they dealt with my emails with respect and responded to them quickly. They made me feel a valued customer, and that the customer was actually important to them, they put other companies to shame. They also provided a super speedy despatch of the ordered parts which arrived well packed and perfectly made for the job. Hence why I have given 5 stars but they actually deserved 10 stars

I can recommend this company without any hesitation, based on my experience

Thumbnail of user emersonc14
Austria
1 review
0 helpful votes
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August 21st, 2018

I had a plastic cowling on a compressor that was damaged during transit. I bought the item a year ago but had not unboxed it yet.

SGS replaced it immediately no questions asked. This is why i keep buying their products, great quality, and excellent service!

Thumbnail of user kevinj203
GB
1 review
0 helpful votes
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July 20th, 2018

Super fast delivery and great communication. They did everything they said they would which is all you want really! Yes I could get same item a little cheaper but not with the same service and next day delivery that this company supplied.

Thumbnail of user paulg457
GB
1 review
0 helpful votes
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September 16th, 2018

Being relatively new to the world of compressors, usually use gas / electric operated nail guns. Thought i would give air a whirl. Found the website to be well laid out and explanations were both clear and understandable. Delivery was incredibly fast i. E next morning (paid the extra). I have been using the compressor and nail gun over the weekend and has proved to be worthy investment

Thumbnail of user mikes1741
GB
1 review
0 helpful votes
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April 24th, 2019

A comprehensive and thorough service was provided by SGS, providing a high quality well made piece of equipment. I'd recommend SGS, for competitive pricing and a prompt delivery. I'll look forward to dealing again with them soon.

Thumbnail of user mrd99
GB
1 review
0 helpful votes
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January 4th, 2019

Just bought a compressor. A mechanics tool chest and other various tools from sgs. I'm so impressed with the quality of these items and with free next day delivery it was a fantastic consumer experience. They seem to have the balance between quality and price just right. They will be my go to supplier from now on. Very impressive UK company

Tip for consumers:
Use the search bar not all products are listed under the headings

Products used:
100 litre air compressor with free toolkit
Mechanics tool chest
Air tools pack
Mechanics adjustable seat

Service
Value
Shipping
Returns
Quality
Thumbnail of user chrisw559
GB
1 review
0 helpful votes
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October 22nd, 2018

Very impressed. Seamless support from start to finish and my package arrived earlier than expected. Not only did I find the gas struts I required but also an informative instructional video on the product page I could review prior to purchase in case I required any specialist tools to complete the job.

Thumbnail of user davidm1795
GB
1 review
0 helpful votes
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January 21st, 2019

I bought a 26" 5 drawer roller cabinet. The quality is great, and it's fantastic price meaning that these two factors combine to deliver excellent value for money. The quality of the castors, drawer bearings, and the main carcass itself is far superior to certain other mainstream suppliers, especially for the price.
Very fast delivery, and it arrived next day with no issues.
Spot on SGS, I'll be back for the 26" chest to go on top of it soon!

Thumbnail of user bruceg148
GB
1 review
0 helpful votes
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December 30th, 2018

I was amazed how efficiently my purchase was dealt with despite my ringing and asking for accessories to be added, which they were without any problems. I haven't used it yet, but it's all present and correct and I'm looking forward to having a go!

Thumbnail of user simonp107
GB
1 review
0 helpful votes
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December 25th, 2018

I've ordered a few things with this company recently and the service has been second to none. Delivery always on time, great communications and I'm really pleased with the quality of the stuff they sell. SGS will always be my preferred retailer from now on.

Thumbnail of user mikeh859
GB
1 review
0 helpful votes
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February 18th, 2019

I have just purchased a SGS 24 litre compressor with 5 piece tool kit. I'm very impressed.
Next day delivery and the compressor build quality and operation is very good. Very reasonably priced. I will certainly check this company in the future when buying tools.

Thumbnail of user andyp172
GB
1 review
0 helpful votes
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February 6th, 2019

I have been using Hilti product's for over 30 years. I thought I'd give this company
A bash-go. They don't disappoint, top-notch gear and delivered FAST. Good customer
Service of which you'd expect from your outlay, but overall deal with these and you
Won't go wrong!

Thumbnail of user lacyk11
GB
1 review
0 helpful votes
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October 31st, 2018

A great little compressor that suits my needs perfectly. Seems well made and a very competitive price. I was drawn by the local back up/parts/servicing which is what made my mind up to buy from this company. Communications during delivery was excellent and the compressor arrived promptly. No negatives at all that I can see.

Thumbnail of user sarahjaneg
GB
1 review
0 helpful votes
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March 16th, 2019

As a complete novice at buying car parts I found the SGS website, out of several I looked at, very clear and concise. I was confident I had ordered the correct item which is really important when buying online! A handy 2 minute clip also showed me how to fit the item. Will use again.

Thumbnail of user mikem3159
GB
1 review
1 helpful vote
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December 15th, 2021

I purchased some struts for my car from their website and when they came they didn't fit. The website didn't make it clear that there were a number of different options for the car, but SGS refused to pay for the return postage, even though they would have access to cheap business rates, so it cost me almost as much as the struts cost to send them back. My advice is to buy from the dealer instead as it'll work out cheaper if there's a problem.

Tip for consumers:
Go to your main dealer instead

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user chrism842
GB
1 review
0 helpful votes
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November 19th, 2018

Ordered a compressor and various components. All came by free deli art which was tracked and spot on time. The only part I couldn't order I requested a call back in and within the hour had a call from the team at SGS who explained and diaries to call me as soon as it was I stock. They did have an alternative but happy to wait. Top team and will be using again.

Thumbnail of user andyg138
GB
1 review
0 helpful votes
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December 27th, 2019

I ordered them on line and paid a very fair price. They were dispatched and delivered within 19 hours and fitted in 10 minutes. These struts are great quality and easily equal the original Chrysler fittings. Bearing in mind these were ordered the day before Christmas Eve and delivered on Christmas Eve, it shows the professional commitment to each and every customer. I am pleased and would recommend these people without hesitation. Happy New Year!
Andy Griffiths.

Thumbnail of user billc399
Jersey
1 review
0 helpful votes
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June 10th, 2019

Ordered an orbital sander from SGS from there easy to use website the item turned up a day later we'll packaged and as described which considering I live in Jersey is really fast. The sander seems to be of good quality and. Works well would use them again

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About the business

Gas Struts for Domestic, Leisure and specialist applications. Boot and tailgate struts for cars. SPX Power Team distributor and service centre for bottle jacks, hydraulic press, cylinders and pumps.

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