• SGS

SGS

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Overview

SGS has a rating of 4.2 stars from 1,414 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SGS most frequently mention next day, fast delivery, and excellent service. SGS ranks 2nd among Tools sites.

  • Service
    51
  • Value
    52
  • Shipping
    51
  • Quality
    49
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
95
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How would you rate SGS?
Top Positive Review

“Great value for money”

David S.
5/14/19

Second purchase from SGS. Chainsaw arrived when stated, easy to assemble and started after third pull with a true easy start mechanism. Impressed with the additions - fuel mixing bottle, tools, file and bag, plus 2 chains. Have not tried it in action yet but all in all seems good.

Top Critical Review

“Abysmal workmanship and service”

Stephen D.
4/30/19

Bought 2 gas struts, one failed immediately because it was incorrectly manufactured with insufficient thread on the shaft, I notified them and sent them photos, it took 2 weeks for a replacement to arrive this was completely wrong and would not fit, I notified them and sent photos again showing the errors. Since then they have ignored my emails, they promise to phone me back but don't on numerous occasions, a company to avoid

Reviews (1,414)

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Reviews that mention popular keywords

day delivery (93) gas struts (83) quality product (91) tool chest (52) customer service (137)
Thumbnail of user johnh1580
GB
1 review
0 helpful votes
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September 8th, 2018

Really pleased with the generator that I ordered. It arrived safely next day as promised.
The instruction booklet was first class, easy to follow and with clear photos. I would recommend SGS products to anyone

Thumbnail of user andrews528
GB
1 review
0 helpful votes
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August 14th, 2018

Ordered Milwaukee drill and battery, this was very quickly dispatched and the contact from their couriers was excellent, plenty of texts to tell me exact delivery time. Would certainly use again and recommend to all.

Thumbnail of user stevend734
GB
1 review
0 helpful votes
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August 17th, 2020

After purchasing a much more expensive compressor and having nothing but trouble with it, I needed a back up machine quickly. I bought the smaller SGS and it's been a far better machine. It arrived very quickly and I've not even used the bigger one that was repaired and returned months ago.
Brilliant customer relations too. Very happy.

Thumbnail of user frasers8
GB
1 review
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April 14th, 2019

Unfortunately i had to use customer service on this order and they were brilliant in understanding and resolving the issue.

The 9 drawer unit is fantastic, well made and the drawers open smoothly. It was delivered next day and sits nicely on top of my sgs 5 drawer unit. Both are made to the same excellent quality.

The only negatives are to do with the web description; drawer dimensions dont give the internal dimensions and there was no mention of the fact i need to open the top to be able to pull out drawers. This was unexpected as it means i cant use the top for storage and makes tool retrieval a two stage process.

Thumbnail of user nickp175
GB
1 review
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July 24th, 2019

This was my first time ordering from SGS. I have heard many good things about them from friends that have used them before, so i placed my first order and ordered my grinder Sunday evening and it was here at my door by Tuesday dinner time. From browsing to purchase was so easy and quick, I was kept in the loop from start to finish and I'm very happy with my grinder it outdoes every grinder I have ever had it is simply amazing. Thank you sgs for a pleasant trouble free experience.

Tip for consumers:
This is the first time I have used "SGS" to order my amazing grinder, and my experience was literally first class everything went to plan and ran smooth I will be using "SGS" again for any and probably most future orders. Give them a try you WONT be disappointed, I know I wasn't!

Products used:
Milwaukee M18CAG115XPDB-502B And boy o boy it's an underrated top quality grinder you know what your getting and what to expect when you choose Milwaukee. This is my honest review and it comes from hand on experience with my new toy.
Thank you Milwaukee. Thank you "SGS"

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Thumbnail of user rogerb256
GB
1 review
0 helpful votes
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January 13th, 2019

Purchased a couple of drills, price very good compared with other sites, very easy to order, delivery very quick (next day}, was kept well informed of delivery, for me one of the best on line purchases. Will use again

Thumbnail of user robertg699
GB
2 reviews
0 helpful votes
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September 27th, 2018

Great prices from SGS and quick delivery. What more could we ask? I shopped around for my Ryobi reciprocal saw and SGS came up with the best price. I ordered it immediately and it arrived 36 hours later. Brilliant!

Thumbnail of user alang219
GB
2 reviews
0 helpful votes
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July 3rd, 2019

I needed to replace the gas struts in our Bailey Senator caravan which hold up the bed for storage access. The struts arrived well packed and in very quick time.
The quality of the product is second to none and much stronger than the factory fitted ones, the fitting took me a couple of minutes and they work brilliantly.
Overall a great company and great service and i would certainly recommend them to anyone.

Thumbnail of user stevef272
GB
1 review
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August 3rd, 2018

First time I have used SGS and based on the experience I'll be back.
Good communications, spot on delivery all promises upheld.
The description, reviews, video, and not least the price convinced me to go for it. Not disappointed.

Thumbnail of user ronaldm239
GB
1 review
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February 24th, 2019

What can i say that hasn't been said before. Ordered 2 pm Wed, delivered 9 am Thu. Well done to the courier company. The tool chest itself was exactly as expected. It's not top of the range but neither is the price and all in all extremely good value for money. Easy to unpack and assemble, although the instructions need updated. Asked to remove the side panel and slide out the top tool chest. The side panel has already been removed and the top tool chest held in place in the base by 4 screws on the bottom of the unit. Easy enough to unscrew if i could only find my screwdrivers. Why can't I keep all my tools in the same place? :)

Thumbnail of user stuartw88
GB
1 review
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October 1st, 2019

Bought some struts for my hatchback. Website was really informative and easy to use. There was a really useful video on fitting. I chose standard delivery but item arrived quickly and really well packaged with an instruction sheet. Had good communication and an email invoice. Really impressed with the product and service.

Thumbnail of user duncang21
GB
1 review
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December 27th, 2018

I bought a 3 tonne heavy duty trolley Jack and it's better quality than the jacks I use at the garage I work at, it's less than half the price and it arrived next day. Wish I'd known about this place years ago, so much money wasted on junk from well known tool brands. Thank you SGS

Thumbnail of user stephenm385
GB
1 review
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August 25th, 2018

Bought these gas struts for my Citroen car as I was going camping and the old ones haven't worked since I bought the car. Fast delivery and great quality they are not cheap but why buy some cheap off EBay and find they don't work or don't last. These were great and easy to fit and works great. Would buy from this company again. Kind regards Steve.

Thumbnail of user gautams4
GB
1 review
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July 20th, 2018

Hello Laura and the whole team at SGS,

I would like to take this opportunity to thank you for sending me the video regarding the trimmer line.

I did struggle trying to follow the instructions in the owners manual, thus wasting a whole pack of line.

I have heard about the after care and customer service after sales but you lot have set a new president to that.

Your service is simply exemplary and a true definition of after sales service.

I shall certainly recommend your company to my family and friends for all their garden tools needs.

I thank you once again for making my life easy

Gautam Sheth

A very satisfied customer

Thumbnail of user kevinw598
GB
1 review
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January 6th, 2020

I ordered a 3 ton trolley jack/lift in order to jack my big fat volvo up. Yet I chose to pay a reasonable price for one and plumped for SGS Engineering. Yet when it arrived I was pleasantly surprised. A full size handle, grip on the end and a rubber sleeve so that when jacking up no damage is done to the car, and along with this a dual piston setup and even a rubber jacking mat as well. Excellent quality for the money and delivered quickly during the holiday season when everyone else was not delivering so quickly. If this is the kind of quality on such a simple and cost effective trolley jack, I cannot wait to get the rest of the range.

Thumbnail of user ianj66
GB
1 review
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June 16th, 2019

SGS have great prices, quite a bit cheaper than the big shops who they beat hands down. There is also fast free next day delivery so why would anyone want to wander around the shops looking for their items when SGS can sell it cheaper and deliver fast.

Thumbnail of user rogerb240
GB
1 review
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September 18th, 2018

Ordered a 3 ton trolley jack on Thursday, and it was delivered 25 hours later!
It appears to be extremely well designed and manufactured, and with the benefit of a 2 year guarantee I have no doubt it will perform it's tasks well.

Great to be able to deal directly with a reputable British engineering company too!

Thumbnail of user christinew182
GB
1 review
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July 23rd, 2018

We are very happy with the Petrol Grass Strimmer / Brush Cutter / Trimmer. The strimmer went together well - despite our best efforts to mess it up! The clip on the harness doesn't work well at all so we have dispensed with it and bought an ordinary clip from our local hardware store. Also, we find that the strap on one side of the harness slips out of the fastening clip so I will stitch it on the sewing machine to avoid this happening as it's a bit of a nuisance. We haven't used the brush cutter attachment yet but we are very impressed with the strimmer. Delivery was really quick, much quicker than we expected and we are very happy with the service. We would certainly use this company again.

Thumbnail of user boydw16
GB
1 review
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September 29th, 2018

Emailed enquiry was quickly responded to with a return call. Advice provided by SGS on correct tailgate struts, I ordered there and then. Struts arrived next day and thanks to their website video, I had a fully functioning tailgate within 2 minutes.

Thumbnail of user jaxxs
GB
1 review
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May 6th, 2019

I was so pleased when my items arrived on time as described. The quality is better than many on the market. After searching many brands, SGS seemed the most competitive in price and Quality.

Very Happy and will be back for more!

Thumbnail of user davidw1046
GB
1 review
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July 2nd, 2018

I am a professional Gardener and use the 'Easy Lift Harness' for hedge cutting. It uses a gas strut. When the original one broke, I went online and ordered one from SGS. It was very straightforward to enter all the required specifications, the price was less than the OEM item, which are unavailable in any case, and the delivery was very quick, enabling me to use the equipment in my business much sooner than expected. An excellent service.

Thumbnail of user neilt53
GB
1 review
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August 19th, 2019

Excellent! The parts sent were exactly right and easily fitted. I tried several websites and found that this is the best website by far for getting the gas struts. I just put in the number written on my old struts and behold, up came my car's make and model. Especially pleasing as my car is not a recent model.

Thumbnail of user chrisw561
GB
1 review
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October 22nd, 2018

Ordered late on Friday afternoon with an estimated delivery of Tuesday.
Arrived on Saturday morning!

The quality and size is much better than expected.
Looks better than most and should last me a while.

Thumbnail of user robertr662
GB
1 review
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July 22nd, 2018

I needed some very small struts for my fold down car dog guard. SGS had them in stock and were delivered the next day at a very reasonable price. Excellent service, very good communication and they use a good courtier service. Would definitely use again.

Thumbnail of user garyw295
GB
1 review
4 helpful votes
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July 22nd, 2018

Bought a strimmer from them and what a beast it is. Arrived well packaged and on time. Easy to put together and will tackle anything you throw at it. Harness not great and vibrates a bit but it doesn't bother me as this is by far a excellent strimmer. Would definitely recommend this and at that price you cant go wrong. Superb bit of kit sgs. Well done

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About the business

Gas Struts for Domestic, Leisure and specialist applications. Boot and tailgate struts for cars. SPX Power Team distributor and service centre for bottle jacks, hydraulic press, cylinders and pumps.

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