• SGS

SGS

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Overview

SGS has a rating of 4.2 stars from 1,414 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SGS most frequently mention next day, fast delivery, and excellent service. SGS ranks 2nd among Tools sites.

  • Service
    51
  • Value
    52
  • Shipping
    51
  • Quality
    49
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
95
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How would you rate SGS?
Top Positive Review

“Great value for money”

David S.
5/14/19

Second purchase from SGS. Chainsaw arrived when stated, easy to assemble and started after third pull with a true easy start mechanism. Impressed with the additions - fuel mixing bottle, tools, file and bag, plus 2 chains. Have not tried it in action yet but all in all seems good.

Top Critical Review

“Abysmal workmanship and service”

Stephen D.
4/30/19

Bought 2 gas struts, one failed immediately because it was incorrectly manufactured with insufficient thread on the shaft, I notified them and sent them photos, it took 2 weeks for a replacement to arrive this was completely wrong and would not fit, I notified them and sent photos again showing the errors. Since then they have ignored my emails, they promise to phone me back but don't on numerous occasions, a company to avoid

Reviews (1,414)

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Reviews that mention popular keywords

day delivery (93) gas struts (83) quality product (91) tool chest (52) customer service (137)
Thumbnail of user lesh44
GB
1 review
0 helpful votes
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November 19th, 2018

After chatting with a member of the team i ordered one of your 50 L compressors with a starter kit and a nail / stapler gun. Delivery was very fast one day. Put it together only took 5 minutes tested it working fine needed sime air in my tires. Exilant sevice would recommend.

Thumbnail of user davidm1546
GB
1 review
0 helpful votes
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August 31st, 2018

Ordered boot struts for Lexus IS250, they were delivered before knew it to Belfast. No extra postage charges which is a pet hate of mine. Fitted in 15 mins with a screwdriver a pair of pliers and a you tube video! Saved me a fortune over Lexus prices. Works perfectly. Can't recommend SGS enough.

Dave
Belfast

Thumbnail of user anthonys218
GB
1 review
5 helpful votes
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April 11th, 2018

As always a sarcastic reply blames everyone instead of being honest. Why dont you see bad reviews on there website,? It looks like me as there dont permit anyone to post one, I believe that is very misleading and dishonest to coustomers I am sure a judge will se it the same way in court

Thumbnail of user dc233
GB
1 review
0 helpful votes
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July 30th, 2018

After a few phone calls enquiring about replacement struts for my car, I finally took the plunge and bought from SGS. So very glad I did, Struts fitted perfectly without any hassle and they lift the tail gate with ease. I did make another call to their help line as I wasn't sure about one aspect of the fitting. However I got nice clear information which led to a quick replacement. Brilliant guys top marks

Thumbnail of user lees383
GB
1 review
1 helpful vote
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December 10th, 2019

After looking round for a 50lt compressor the SGS website told me everything I needed to know with full in-depth spec at a great price. Once ordered it came the next day with great delivery info and very well, safe packing. Would defiantly use aging. Very happy.

Thumbnail of user julieh383
Ireland
1 review
0 helpful votes
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October 26th, 2018

Bought a generator, the carburettor was sheered off and broken part not in box. As we had it delivered to Ireland we asked if they would pay for the repair as it was much cheaper than collecting it for repair. They sent the part out to us, my husband is a disabled pensioner and neither of us felt we could do the repair ourselves. We are now left with further costs to have it professionally repaired. I can not recommend this company to anyone.

Thumbnail of user johne464
GB
1 review
0 helpful votes
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February 27th, 2019

It is refreshing to find a company that not only provide great products at a great price, but one that also provides excellent customer service. We ordered a large amount of various machinery and one box had a small part missing.
Customer Service answered the phone within two rings, apologised for the error and promptly shipped the missing part. It doesn't get better than that.

Tip for consumers:
A well run business that is on the ball

Products used:
Compresser, 4 Ton Jack, 6 Ton Axle Stands, Hoses, fittings etc

Service
Value
Shipping
Returns
Quality
Thumbnail of user hywele2
GB
1 review
0 helpful votes
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September 25th, 2018

Easy to navigate website with a good range of tools and equipment. Ordered a toolbox and as promised on the website it was delivered the next day. Not had a chance to assemble yet but as for a company I'd use again based on my experience so far and having read other reviews.

Thumbnail of user harryf61
GB
1 review
0 helpful votes
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July 29th, 2018

This 24 liter air compressor is ideal for my backyard workshop. It is light fills quickly relatively quiet. It is easily moved and stored. Very happy. It's great when my experience of SGS engineering lives up to the reviews I read.

Thumbnail of user leer128
GB
2 reviews
0 helpful votes
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May 15th, 2019

Service is outstanding and customer support too. Products are top quality and delivered via light speed. Professional and friendly service. Looking forward to dealing with you again, Grasslands-lee Ltd

Thumbnail of user timt173
GB
1 review
0 helpful votes
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August 26th, 2018

A quality strimmer with great power and ease of use. Fast delivery i ordered and it was delivered the next day which was great seeing as I was trying to get my garden done before the rain. Previously used a strimmer for twice the price and this beats it hands down. The prices are hard to beat and will be back in the future for other items

Thumbnail of user tmobilemechanic
GB
1 review
0 helpful votes
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September 1st, 2023

Ordered a toolbox says 3 was in stock so purchased all 3 then only to be told a week later that they haven't got stock! They did have stock of a similar toolbox which they could have sent me but refused to help! Customer service skills are terrible! A lot of attitude from Jade Louise Stewart! Not the first time I have had bad customer service from them either after I purchased a torch from them that went missing in the post they refused to send me another one out until they had settled a claim with the courier company! Which took over 3 weeks to receive!

Service
Value
Shipping
Returns
Quality
Thumbnail of user saraht263
GB
1 review
0 helpful votes
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March 14th, 2019

We've had our stainless steel tool bench for nearly 2months now and I'm still as impressed with it as much as when we received it. Easy to keep clean and keep organised. Communication was excellent (rang to enquire about delivery and even tho they use different delivery company, they rang to find out for us). Will be buying another unit from them soon so would definitely recommend them based on my previous purchase.

Thumbnail of user grahaml24
GB
1 review
2 helpful votes
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August 23rd, 2017

I ordered and paid for 4 gas struts for a customer. After a week the goods had failed to appear and I was re assured replacements would be sent overnight... again goods failed to appear. Put in a claim and was told monies would be refunded in 72 hours after 26 days finally monies refunded. Placed order with Gas strut engineering items arrived next day! Would I use SGS again definitely not, disappointed and felt let down by this company and it's customer services department

Thumbnail of user henryc152
GB
1 review
0 helpful votes
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January 28th, 2019

Great, Quick and Efficient Service. 2nd time I have purchased from SGS and as before, online ordering very easy and quick. 24 Ltr air compressor at a great price, can't complain, does what it says on the tin! Thanks Again!

Thumbnail of user williama276
GB
1 review
0 helpful votes
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November 11th, 2018

This is the second time I have purchased items from sgs and both times they have been very positive experiences. Well made items, realistically priced and with excellent delivery.
Just purchased one of their low profile lightweight (not that light!) jacks to go under my MGTF. I'm delighted with it and their service.

Thumbnail of user kevink314
GB
1 review
0 helpful votes
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September 12th, 2018

Ordered the trolley jack and axle stands on a Saturday and arrived they before noon on Tuesday. Excellent when you consider Monday is their first working day of the week.

As many have amply remarked, this is a BEAST of a trolley jack and appears well constructed and finished.

To date it has only been used for one job on my wife's Nissan Navara but it did all that was asked of it with great aplomb.

Initial impressions are that it, and the axle stands which are equally well made, should provide years of reliable service... but time will tell.

Thumbnail of user marys1001
GB
1 review
0 helpful votes
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September 1st, 2018

No idea how I found this company but after lots of searching the internet I did. They solved my problem by being knowledgeable and helfpul. All the staff were really efficient and they told me exactly what I needed for the job I had to do. Goods were delivered as planned.

They knew what they were talking about and that is just so unusual these days with many companies. I will be keeping their details and will recommend them if ever I see the need.

Thumbnail of user johnf730
GB
1 review
0 helpful votes
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July 3rd, 2018

Ordered 2 new gas struts for heki 2 roof light, Delivery was excellent and very well protected, As others have said they fitted exactly as they should only problem was the spring loaded cap to one strut was reluctant to come off and when it did it shot across the garden never to be seen again, my fault! If it happens to you these can be obtained on e- bay
Will use again if I need too.

Thumbnail of user davidb1997
GB
1 review
0 helpful votes
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February 10th, 2019

This is the second item i have bought from sgs engineering the first was a set of 4 dollys and this one being a low profile jack. Both are excellent high quality items and delivered the next day. I don't normally write reviews but am we'll impressed with this company so thought they deserve a mention

Thumbnail of user helenm256
GB
1 review
0 helpful votes
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December 11th, 2018

Bought Trolley Jack and axle stands as a present for my son. It came today well packaged, and on time. Very efficient. I had a small query and rang the Company and spoke to Aaron who was very helpful. I would recommend this Company. Professional, efficient and very courteous and helpful. Something you don't get often enough. Well done SGS.

Thumbnail of user andyn48
GB
1 review
0 helpful votes
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October 10th, 2018

Have ordered 3 times now from SGS and each time my item has arrived safely and quickly. Communications good. Top quality products and at great prices. I searched for ages comparing prices for Milwaukee power tools but came back to SGS. The college i work for will now use SGS also for their tool supply. Thanks SGS.

Thumbnail of user johnf758
GB
1 review
0 helpful votes
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September 29th, 2018

Easy purchase, ordered 3.45 pm Wed, delivered free by 12.30 pm on Thurs. Competitive price and easy to assemble with all bits provided. Which the dollies under the wheels the car is easy to move anywhere around the garage. Would highly recommend.

John B

Thumbnail of user frankc303
GB
1 review
0 helpful votes
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August 6th, 2018

5 out of 5 brilliant service kind and supportive a lot of companies need to take note good quality stuff for a very affordable price I can't wait to use the equipment very happy kind regards frank I've already told friends to shop her

Thumbnail of user alanb282
GB
1 review
0 helpful votes
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January 12th, 2019

Great, high quality products, helpful staff, great prices, what's not to like?
My purchase was a compressor, 14cf/min -100 litre capacity. Performs well, supplies my air chisel & impact gun without breaking a sweat!

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About the business

Gas Struts for Domestic, Leisure and specialist applications. Boot and tailgate struts for cars. SPX Power Team distributor and service centre for bottle jacks, hydraulic press, cylinders and pumps.

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