• SGS

SGS

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Overview

SGS has a rating of 4.2 stars from 1,414 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SGS most frequently mention next day, fast delivery, and excellent service. SGS ranks 2nd among Tools sites.

  • Service
    51
  • Value
    52
  • Shipping
    51
  • Quality
    49
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
95
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How would you rate SGS?
Top Positive Review

“Great value for money”

David S.
5/14/19

Second purchase from SGS. Chainsaw arrived when stated, easy to assemble and started after third pull with a true easy start mechanism. Impressed with the additions - fuel mixing bottle, tools, file and bag, plus 2 chains. Have not tried it in action yet but all in all seems good.

Top Critical Review

“Abysmal workmanship and service”

Stephen D.
4/30/19

Bought 2 gas struts, one failed immediately because it was incorrectly manufactured with insufficient thread on the shaft, I notified them and sent them photos, it took 2 weeks for a replacement to arrive this was completely wrong and would not fit, I notified them and sent photos again showing the errors. Since then they have ignored my emails, they promise to phone me back but don't on numerous occasions, a company to avoid

Reviews (1,414)

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Reviews that mention popular keywords

day delivery (93) gas struts (83) quality product (91) tool chest (52) customer service (137)
Thumbnail of user stevec574
GB
1 review
0 helpful votes
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January 9th, 2019

To be honest, I don't leave many reviews about retailers; I mainly review products I have purchased. However, SGS has really impressed me. I purchased a tool case, which is great, but the level of service that followed after was exemplary. Confirmation and tracking emails were received within minutes of pressing the Confirm Order button. My order was delivered the next working day, as stated. I left a quick note review on Reevoo and thought nothing more of it. I was again contacted by SGS, thanking me for the review and to ensure everything with my first order was satisfactory. I can comfortably say that my experience with SGS has been fantastic, from the initial order to the after sales follow up. Keep up the great work.

Thumbnail of user docd13
GB
3 reviews
24 helpful votes
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April 22nd, 2019

My very own trolly jack at last. Only a little one but excellent item and superfast sevice.
RECOMMENDED!
Yeah and maybe "I do love it so much I want to tell the entire world", the same kinda love I have for my AK 47. Word!
Many thanks.

Tip for consumers:
Do it.

Products used:
The jack!

Service
Value
Shipping
Quality
Thumbnail of user ashleyp174
GB
1 review
0 helpful votes
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July 29th, 2018

Amazing service! Lowest price I could find online for the tools I wanted, ordered in the afternoon received my goods by the following afternoon! SGS kept me posted every step of the way, very professional, also friendly professional help from Tom via email, many thanks SGS

Thumbnail of user robins393
GB
1 review
1 helpful vote
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February 10th, 2019

Ordered 3 mobile tool chests on Thursday lunchtime and delivery was 8.00 am a Friday.
Good communication regarding the progress of the order through the system.
Very pleased with the products, the price, the quality and the delivery. Would certainly use them again!

Thumbnail of user stevej274
GB
1 review
0 helpful votes
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October 27th, 2018

I have been using SGS Engineering for a few years now and always have a great Experience when purchasing items from them.
I am a landscape gardener and i have purchased many tools from them which i still use And have had no issues with.
Staff are also very helpful if you ever need advise etc.

Thumbnail of user ashleyf113
GB
1 review
0 helpful votes
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August 3rd, 2018

As always sgs provide great customer service and great product for a unbeatable price for top quality equipment there was a item missing from the product i ordered they sent out a new without any problem and next day delivery service as standard

Thumbnail of user yashk7
GB
1 review
0 helpful votes
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April 29th, 2019

Delivered super fast and the Car Jack was better quality than expected, my father has been a motor mechanic for over 30 years and said this is a much improved version than he has seen over the years, it is lower, wider and looks much more heavy duty.

Thumbnail of user johnk1359
GB
2 reviews
0 helpful votes
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September 22nd, 2019

They have been very helpful even though l bought the strimmer used and l did not have a manual the email to tell me which part l needed had a link to enable me to buy very easily l am 71 years old so can't recommend them enough

Thumbnail of user michellem638
Michelle M.
GB
1 review
0 helpful votes
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October 26th, 2018

I order the rolling tool box for my husband, was a little concerned if the item would be well made considering how well priced it was, great product, fast delivery , husband was really impressed, would recommend highly.

Thumbnail of user markd700
GB
1 review
0 helpful votes
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May 6th, 2019

Was looking to replace existing milwaukee impact and used this company for other tools and as usual no point searching other sites tools are great price and postage free and delivered next day even bother to thank for kind comments.

Thumbnail of user andyd157
GB
1 review
0 helpful votes
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January 7th, 2020

I would highly recommend SGS Engineering for these reasons.
They offer great value for money. Ordering was a piece of cake. I found,
After weeks of searching exactly the spec of air compressor I was looking for.
Finally quality, 100%.

Thumbnail of user geoffb53
GB
1 review
0 helpful votes
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January 27th, 2020

I purchased a Ryobi Pole Hedge Trimmer and a Ryobi Chainsaw, delivered two weeks ago and already in brought into use. The product descriptions in the SGS website were spot-on. Excellent value and very prompt delivery. I would use this company again for similar products.

Thumbnail of user rafalb3
GB
1 review
0 helpful votes
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December 15th, 2018

Very good stands, looks and feel solid and safe. Good height adjustment especially when using ramps to gain a little bit more space under the car.
Very satisfied with a purchase. I would definitely recommend the product... and now I like them even better...
https://www.youtube.com/watch?v=1ibBCMPT7EA

Thumbnail of user johnm2416
GB
1 review
0 helpful votes
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October 10th, 2018

After much deliberation and searching I finally decided to by a 42 " chest on offer from SGS. I am really pleased with the product which is high quality and am sure will last me a lifetime. Dealing with the company was very professional and the tool cest was delivered quickly.

Thumbnail of user janen87
GB
1 review
0 helpful votes
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May 6th, 2019

My hydraulic press arrived very promptly and is of excellent quality with easy to understand instructions. A couple of queries I had regarding loosening and tightening bolts and collars were answered quickly and professionaly.

Thumbnail of user richardm1211
Richard M.
GB
1 review
0 helpful votes
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November 30th, 2019

fast service and dealt with the first tool chest turning up damaged very efficiently and a replacement sent at next day delivery (even though I had only taken the 3-5 day delivery option on the first one)
all handled very well will deffo buy again

Thumbnail of user traceyanneh
GB
1 review
0 helpful votes
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July 7th, 2019

Smooth ordering process, extremely helpful with my query, a tricky order and great communication on delivery. Even had a query on delivery location and the kind lady in Customer Services emailed a GPS location so we were able to confirm it had been delivered to correct location. Fantastic service well done SGS we will definitely use again.

Thumbnail of user matthewm374
GB
1 review
0 helpful votes
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August 25th, 2018

Easy no hassle buying! Good quality products, I and many family and friends have bought from SGS and the quality never fades! Easy to navigate website, amazing guarantees offered, easy checkout and easy to source spare parts to keep machines maintained! Won't go anywhere else!

Thumbnail of user deanw92
GB
1 review
1 helpful vote
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February 25th, 2019

After receiving the wrong struts from an ebay seller I was happy to find SGS to be a professional and helpful business that sent me the correct struts for my car at a great price, with no fuss and quick delivery. The struts are perfect, thank you, I'll definitely be back when I need more parts.

Thumbnail of user robertw907
GB
1 review
0 helpful votes
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January 28th, 2019

Fast delivery, Great quality looking gen. Not used it yet for my gutter cleaning business but will soon. I have purchsed a couple of things from sgs and the quality is great.

Thank you

Robert

www.guttvac.co.uk

Thumbnail of user grahams73
GB
1 review
0 helpful votes
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May 3rd, 2019

My experience of this company is entirely satisfactory. Good prices, clear advertising, quick delivery. I encountered a minor problem some months after purchase which was quickly and quietly dealt with. We will continue to use S. G. S. As one of our preferred suppliers.
Graham Smith. M. D. Totemplant Ltd
Lord of the Manor of Binghams Worth.

Thumbnail of user samantham244
GB
1 review
1 helpful vote
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March 10th, 2019

Can I start by saying what an excellent service I have received.
Next day delivery was very welcome.
Ordered the 25L air compressor and spray set, 15M plastic hose and fittings.
It has all come together brilliantly.
Definitely will use the company again.

Tip for consumers:
Remember to double check your order before submitting.

Products used:
25l air compressor

Service
Value
Shipping
Quality
Thumbnail of user chit10
GB
1 review
0 helpful votes
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October 5th, 2019

I placed my order with SGS online only to realise I need to change my delivery address. The following day I called SGS, Charlotte took no time to answer my call and dealt with my query in a friendly and professional manor. Really pleased with my purchase. Products of high quality and fast delivery. Thank you!

Thumbnail of user brianc492
GB
1 review
0 helpful votes
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December 25th, 2018

Having bought a Ryobi power tool from sgs before I had no hesitation in ordering a ryobi brushless drill ordered at 2 pm and it was deliverd 12.05 next day finished job by 13.00. Now that, s service. Well done sgs & dhl will use again & again thank you.

Thumbnail of user robs369
GB
1 review
0 helpful votes
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September 20th, 2019

Recently ordered a 20ton hydraulic press from SGS. It was ordered mid morning on the Monday and was delivered by 10am the following day... std next day delivery had been paid for, so I was already made up! The kit itself was securely packed on a pallet, undamaged. After breaking the boxes down and laying everything out on the workshop floor, nothing was missing so construction commenced. There were a couple of minor typo errors in the instructions, but nothing untoward at all. Within 1 hour we were up and running. It took a bit to bleed the hydraulics and maybe slightly clearer instructions would assist as a number of others reported similarly but in the greater scheme of things its nothing major. Absolutely delighted with the product and the service from SGS... we will use them again for sure.

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About the business

Gas Struts for Domestic, Leisure and specialist applications. Boot and tailgate struts for cars. SPX Power Team distributor and service centre for bottle jacks, hydraulic press, cylinders and pumps.

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