• SGS

SGS

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Overview

SGS has a rating of 4.2 stars from 1,414 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SGS most frequently mention next day, fast delivery, and excellent service. SGS ranks 2nd among Tools sites.

  • Service
    51
  • Value
    52
  • Shipping
    51
  • Quality
    49
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
95
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How would you rate SGS?
Top Positive Review

“Great value for money”

David S.
5/14/19

Second purchase from SGS. Chainsaw arrived when stated, easy to assemble and started after third pull with a true easy start mechanism. Impressed with the additions - fuel mixing bottle, tools, file and bag, plus 2 chains. Have not tried it in action yet but all in all seems good.

Top Critical Review

“Abysmal workmanship and service”

Stephen D.
4/30/19

Bought 2 gas struts, one failed immediately because it was incorrectly manufactured with insufficient thread on the shaft, I notified them and sent them photos, it took 2 weeks for a replacement to arrive this was completely wrong and would not fit, I notified them and sent photos again showing the errors. Since then they have ignored my emails, they promise to phone me back but don't on numerous occasions, a company to avoid

Reviews (1,414)

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Reviews that mention popular keywords

day delivery (93) gas struts (83) quality product (91) tool chest (52) customer service (137)
Thumbnail of user timh449
GB
1 review
0 helpful votes
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July 10th, 2019

Read the advice on how to size your compressor on the website, ordered the compressor with the extra tools for a competitive price and it was delivered the next day.
Followed the instructions plugged it in and it just worked first time.

Thanks.

Thumbnail of user francesp38
GB
1 review
0 helpful votes
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August 16th, 2018

This is the first time I have used this site and it was very easy and efficient to use. The product was good value. The next day delivery was in good time and the Delivery driver was very helpful and pleasant. Will definitely use them again

Thumbnail of user andrewp292
GB
1 review
0 helpful votes
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December 10th, 2018

Always a great company to deal with. Thank you. Products & price always great, service always great, next day delivery and packaging always great. Can't fault them. I use this company time and time again.

Thumbnail of user robertf799
GB
1 review
0 helpful votes
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December 10th, 2019

Clear and easy to use web pages
Clear and easy to use web pages. My items, axle stands and wheel dollies are just what I expected. Delivery was vague but arrived on the day stated. I would use SGS again.

Thumbnail of user tonyb322
GB
1 review
0 helpful votes
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January 28th, 2019

Just purchased the SWC100 Motorcycle Wheel Chock - easy ordering process, first class communication, prompt (next day) delivery and a well designed and well made product that does the job. Very happy to recommend this

Thumbnail of user pc233
GB
1 review
0 helpful votes
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September 22nd, 2019

My experience of this company is 5 star from point of order to delivery and was hassle free, I received a phone call to arrange delivery and a phone call from delivery driver to say he was on his way with eta.

Thumbnail of user philn15
GB
1 review
4 helpful votes
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March 2nd, 2018

Sgs engineering will not except negative reviews on products
After having a problem with my airline splitting and a tire inflator on wanting to stay on the valve seems trying to leave a product review was impossible as they wouldnt post it on the product seems they would rather no review over a negative one.
This to me means you cant trust what your buying to be good quality
Customer service want to sort the problem out with out you the customer knowing about the faulty product before they make a choice to buy

Thumbnail of user less70
GB
1 review
0 helpful votes
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November 7th, 2018

Ordered the parts in the afternoon they the arrived in good time I paid for next day delivery they arrived as expected next day properly packed exactly what I ordered fitted perfectly.

Great service thank you Les Stone

Thumbnail of user johno347
GB
1 review
0 helpful votes
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December 3rd, 2018

3.75 kVA Portable Petrol Generator With Wheel Kit - excellent product, best value on the market in my view and a 2 year warranty too. Fast service received it in under 24 hours. Placed the order at 3pm and it was with me at 10 am the next day. Followed the instructions and had it set up and working in under an hour.

Thumbnail of user grahams65
GB
1 review
0 helpful votes
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July 9th, 2018

Good website. Very easy to navigate and to find what you want.
Easy to order. The check-out process is very straight forward and fast - I always like sites which use PayPal as it is quick and secure.
Very fast despatch & delivery. I was really impressed at getting confirmstion of despatch on a Sunday! I also got tracking updates and an hour delivery slot - I got my package at 8am on Monday.
Brilliant!

Thumbnail of user anthonys629
GB
1 review
1 helpful vote
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August 13th, 2019

I ordered an 8' stainless steel storage bench and 1.8m tall stainless cupboard, for delivery to my domestic garage in country. Excellent communication re delivery and very helpful delivery driver who skillfully unloaded the large pallet package to my driveway off small country lane.
Stainless steel bench is excellent quality, the cupboard came flat packed but was simple to assemble and is very designed/well made.
All round very please with products and intend to order 3 more benches and another cupboard.

Thumbnail of user danielm679
GB
1 review
0 helpful votes
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July 27th, 2018

Bought a vehicle jack from sgs witch was on sale very cheap all the reviews were good so orderd it in. The next day the item arrived which was amazing delivery the jack was very well packaged. I really didn't expect the quality to be as good as it was really. The build quality is excellent very strong. I only needed this to do a few jobs at home I'm a vehicle technician working in a dealer and this jack is just as good if not better then the snap on one I have at work. I have already been recommending the jack to Co workers for the price this is a real bargain

Thumbnail of user geoffreyp24
GB
1 review
0 helpful votes
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June 9th, 2019

It's my pleasure to report on my recent experiences in dealing with SGS Engineering. Where poor service or poor quality products are encountered, it's only right that consumers warn others of the risks. The very positive experience that I enjoyed in ordering and receiving tool chests, a trolly jack and axle stands from SGS Engineering give me confidence to continue to place further orders with this very efficient company.

Thumbnail of user robinm238
GB
1 review
0 helpful votes
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July 2nd, 2018

The service I got was excellent. I had a bit of trouble buying on line as the number of items in my basket added to (at one time 11) but one phone

The service I got was excellent. I had a bit of trouble buying on line as the number of items kept being added to. (at one time 11!)but one phone call put that to rights. The strimmer arrived next day, as promised and the delivery driver was most helpful. I would certainly use this company again if I needed something in their line.

Cal llput that to rights.

Thumbnail of user jeffw322
GB
1 review
0 helpful votes
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February 4th, 2019

Have purchased two compressors and various tools from SGS.
Compressors used for stapling, drilling, sanding and sandblasting - also blow/dusting other tools.
Quality is very very good for the price.
Advice given online on what to purchase is very sound - you need to read it and take heed.
Compressors used for stapling, drilling, sanding and sandblasting - also blow/dusting other tools.
Very prompt delivery.
Only one minor error made in the order of some compressor oil. Dealt with very efficiently and without any fuss.

Thumbnail of user richardh637
GB
1 review
0 helpful votes
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October 15th, 2018

Great item. The tool box had a few small stuffs and dings but it a tool box. I absolutely love it. Delivery was fast and customer service is outstanding. Highly recommend and will use again. I have been telling everyone!

Thumbnail of user pierreedouardi
GB
1 review
0 helpful votes
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April 22nd, 2019

Very helpful and efficient staff both via email and over the phone. Special mention to Amie Louise.
Prices are the lowest I could find on the net.
And finally, the delivery was incredibly fast and reasonably priced.

Thumbnail of user rolands49
GB
1 review
0 helpful votes
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July 5th, 2018

We have just started to buy some products from SGS Engineering and, we are very satisfied with the quality and fast delivery service!
We can highly recommend this Company!

Roland Stow
Jap MotorSport UK

Thumbnail of user billr220
GB
1 review
0 helpful votes
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October 11th, 2018

Ordered gas struts and found them out of stock, new stock would arrive when we were on holiday but the sgs team said they would send them when we were back. I emailed them to delay until 10th and they arrived next day. Excellent service

Thumbnail of user davidp1046
GB
1 review
0 helpful votes
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December 13th, 2018

Delivery was received the morning after I placed my order, well within the "Next Day" offered.
My 24L compressor is strongly made and the accessories seem of equally quality.
My only niggle is the manual was not clear on where the air filter was to be fitted. The SGS video for the model on YouTube gave me the answer.
I would recommend SGS for their service and product quality.

Thumbnail of user chrish923
GB
1 review
0 helpful votes
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April 18th, 2019

Bought replacement bootlid struts for my Nissan 350Z. They arrived overnight and including new end-fittings as standard they cost less than half what I was expecting, based on prices for the same parts from SGS 10 years ago. Couldn't be happier!

Thumbnail of user simons145
GB
1 review
0 helpful votes
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January 7th, 2019

Ordered gas struts for the horsebox lockers. Arrived promptly (despite being Christmas/New Year) and worked perfectly. This is the second time I have used SGS for gas struts and have no hesitation in recommending them for the excellent service and product.

Thumbnail of user markw591
GB
1 review
3 helpful votes
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June 22nd, 2018

We purchased a Stephill diesel generator. £2,800.00. It has an intermittent fault and does not produce power. To get this fixed we need put put it on a pallet in the original packaging and we have to have lifting facilities to get it on the return lorry for it to go back to the manufacturer what a joke.
So if you want a good service do not buy from SGS.

Thumbnail of user matthewr916
GB
1 review
1 helpful vote
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May 17th, 2022

Ordered jack and axle stands no tracking number provided 35 mins to get through on the phone was told she would get tracking details and email me back in 10 mins
No email 30 mins back on phone to be told order had not been sent waited in all day for nothing
Would not recommend unless youve got lots of time to waste

Service
Value
Shipping
Thumbnail of user bernardp41
GB
1 review
0 helpful votes
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January 23rd, 2019

Very rapid delivery, good communication and exceptional on line information/instruction for chainsaw. Early days but so far saw excedes expectations for ease of starting( a major recurrent problem with my existing high end brand) and power/performance. Amazing low price, about a third of that of my previous machine. Reliability/durabiilty remains to be seen but so far looks like bargain of the year. I'll definitely post again good or bad after a few months of use. After a weekend of heavy use on large (45cm plus)hard and soft logs chain still very sharp

Products used:
chain saw

Service
Value
Shipping
Quality

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About the business

Gas Struts for Domestic, Leisure and specialist applications. Boot and tailgate struts for cars. SPX Power Team distributor and service centre for bottle jacks, hydraulic press, cylinders and pumps.

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