• SGS

SGS

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Overview

SGS has a rating of 4.2 stars from 1,414 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SGS most frequently mention next day, fast delivery, and excellent service. SGS ranks 2nd among Tools sites.

  • Service
    51
  • Value
    52
  • Shipping
    51
  • Quality
    49
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
95
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How would you rate SGS?
Top Positive Review

“Great value for money”

David S.
5/14/19

Second purchase from SGS. Chainsaw arrived when stated, easy to assemble and started after third pull with a true easy start mechanism. Impressed with the additions - fuel mixing bottle, tools, file and bag, plus 2 chains. Have not tried it in action yet but all in all seems good.

Top Critical Review

“Abysmal workmanship and service”

Stephen D.
4/30/19

Bought 2 gas struts, one failed immediately because it was incorrectly manufactured with insufficient thread on the shaft, I notified them and sent them photos, it took 2 weeks for a replacement to arrive this was completely wrong and would not fit, I notified them and sent photos again showing the errors. Since then they have ignored my emails, they promise to phone me back but don't on numerous occasions, a company to avoid

Reviews (1,414)

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Reviews that mention popular keywords

day delivery (93) gas struts (83) quality product (91) tool chest (52) customer service (137)
Thumbnail of user alexf177
GB
1 review
0 helpful votes
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February 6th, 2019

Good communication from company. I only ordered one strut in error, and was contacted and able to order a second one, at no extra postage cost and thus qualify for warranty.

Thumbnail of user kc260
GB
1 review
0 helpful votes
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March 28th, 2019

Apart from it arriving in 2 days unannounced, this mobile work bench is a great piece of kit. Unpacking was a pleasure to reveal its attractive stainless, unmarked work of art.

Thumbnail of user steveb895
GB
1 review
0 helpful votes
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February 10th, 2019

Item was ordered online and delivered next day which is unusual when you start in the North of Scotland. I was kept informed all the way through the process, excellent service.

Thumbnail of user susanw452
GB
1 review
0 helpful votes
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September 10th, 2018

Great company to deal with. No sooner have you placed your order, it arrives on your doorstep. Very quick dispatch and delivery. Will recommend this company and would use them again.

Thumbnail of user victorias219
GB
1 review
0 helpful votes
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December 7th, 2018

Ordered Milwaukee Multi-tool, it arrived very well packaged and delivered the very next day as promised. Good service and thoroughly recommend purchasing from this company.

Thumbnail of user davida785
GB
1 review
0 helpful votes
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November 8th, 2018

Spot on service... thanks... will use again. Really quick dispatch and delivery using DHL. Great price too using ebay voucher. Check out their ebay page

Thumbnail of user leej146
GB
1 review
0 helpful votes
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April 24th, 2019

I Have used SGS several times for gas struts and always had excellent service and struts. Will definitely be using again.
Lee Johnson. Gardiner Bodies.

Thumbnail of user geoffs38
GB
1 review
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July 5th, 2018

Quality stays at a competitive price. Good communication and quick delivery. Unfortunately I need another pair so I will be a returning customer very shortly!

Thumbnail of user adrianl117
GB
1 review
1 helpful vote
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April 4th, 2019

I purchased a petrol generator I was very pleased that it arrived the next day. It was very well packed and the delivery driver was thoughtful and polite.
The generator instruction booklet was clear but the wiring diagram over two pages was not very clear as to how the connections were lined up. Not that I needed to use the diagram. The type of oil to be put into the engine was not mentioned in the manual (Semi synthetic 5w-30) but was found in the help guides on line.
The quantity of oil to be put in was also found on line (0.6 ltr). It looks like I will have to look at the spark plug to find the number of it but the gap is 0.6 -0.7mm.
Thanks.
Aidy.

Thumbnail of user michaelu40
GB
1 review
0 helpful votes
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July 23rd, 2018

I needed a couple of gas struts. The SGS website is easy to use and very clear. Having ordered one afternoon the items were delivered the next morning and where exactly what I required. Brilliant.

Thumbnail of user richt37
GB
1 review
0 helpful votes
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June 11th, 2019

Great product with 3 year warranty. Good price from SGS-Engineering and quick delivery.
Love the "One Battery" range from Ryobi and will order more products when required

Thumbnail of user trevh2
GB
1 review
0 helpful votes
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January 7th, 2019

Very quick delivery and excellent response from my initial order. Would defiantly recommend. This is the second order that I have placed with SGS and their customer service is outstanding!

Thumbnail of user al203
Hungary
1 review
0 helpful votes
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October 18th, 2018

Ordered
3 Ton Heavy Duty Trolley Jack With 6 Ton Axle Stands
Medium Car / Caravan / Motorhome Wheel Chocks
Contoured Professional Mechanics Car Creeper With Light

Good quality, Really quick delivery!

Thumbnail of user terryc234
GB
1 review
0 helpful votes
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March 12th, 2019

I looked at many trolley jacks before i decided to buy this one. It is brilliant and very well engineered this is a professional jack you will not be disappointed

Thumbnail of user adamf127
GB
1 review
0 helpful votes
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February 18th, 2019

Great to deal with, no nonsense.
Product arrived on time and in perfect condition.
They clearly take pride in what they do and we will use them again soon.

Recommended

Thumbnail of user kevint388
GB
1 review
0 helpful votes
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July 21st, 2019

Searched online for best prices for Ryobi One+ pruner and battery - at 2.30pm ordered from SGS, goods delivered by 9am next morning - cannot ask for anything better than that - best price and on the doorstep within 19 hours - will definitely be using SGS in the future!

Thumbnail of user sukhdevk
GB
1 review
0 helpful votes
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September 2nd, 2018

Easy to order and great delivery service. I haven't used the product yet as I've ordered some liners to put in first. The tool box is built well and sturdy.

Thumbnail of user chrisb1062
GB
1 review
0 helpful votes
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February 18th, 2019

Every time I order from SGS, it's a faultless, super fast transaction for some of the best quality equipment at an amazing price that I use. I would highly recommend to anyone

Thumbnail of user richardp578
GB
1 review
0 helpful votes
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June 27th, 2019

I bought the OLT 1832 cordless trimmer having used my sons and finding it ideal for my needs with ample adjustment of both the cutting head and trimmer shaft length. I am extremely pleased with the excellent service from SGS Engineering as having placed the order I was trying it out within 24 hours of order placement.

Thumbnail of user samt180
GB
1 review
0 helpful votes
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August 19th, 2019

Fast delivery and good communication.
I bought the 42" roller cabinet tool box, and I'm really pleased with it for the money. Much sturdier and better quality than I expected.
Would use them again.

Thumbnail of user jamess1870
GB
1 review
0 helpful votes
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August 19th, 2019

Great service, well packed and quick delivery, I'll be very happy to buy from again. (also bought the strimmer from them 2 years ago, great bit of kit and excellent value for the money!

Thumbnail of user kevinp295
GB
1 review
0 helpful votes
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January 1st, 2019

Excellent service, prompt delivery, well made and serviceable. Very good price, works well with a 2 yr warranty. Spare seals provided with clear instructions.

Thumbnail of user paull404
GB
1 review
0 helpful votes
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July 5th, 2018

Fast delivery, good price and excellent product... this is the second Tolley jack I've brought from SGS, the other one A 3 tonne jack been excellent, so when I needed to replace my smaller 2 tonne jack I ordered a low profile one from them and I am well please with it.

Thumbnail of user robf79
GB
1 review
0 helpful votes
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December 9th, 2018

All my dealings with SGS so far have been great. Items have arrived on or before delivery date. Packages are well packed and priceing is the most competitive I have found! Definitely recommended

Thumbnail of user janeh206
GB
1 review
1 helpful vote
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February 15th, 2019

Purchase of a tool vault, excellent service very quick delivery couldn't ask for more! Will be buying from again when require more tools in the future

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About the business

Gas Struts for Domestic, Leisure and specialist applications. Boot and tailgate struts for cars. SPX Power Team distributor and service centre for bottle jacks, hydraulic press, cylinders and pumps.

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